Quick to respond to messages. He towed our car in a timely manner. Reasonable towing fee.read more

What a great towing service the gentleman was very polite…read morehe got to me very quick he asked me if I needed to stop and get anything cuz I told him I have three boys I definitely highly recommend him he has nice tow truck and quality service for sure

I have been using Mr. Creed's services since he started his business in the old shop on Highway…read more268. I will be taking my Toyota Sequoia to him in June for a transmission replacement. I will drive over 200 miles to his shop because he is honest and knows his business. Jerry Dockery, Kure Beach, NC

Giving a one is more than they deserve . Play new transmission and did not put in new seals like I…read morewas supposed to know to tell theyand then charged me a 1000 more. For pan and it was leaking and half running when I left .they really broke one off in our family

The crew at this location was absolutely amazing. I was stuck after 5 days of driving cross country…read morewith my Jeep fully immobilized and they were able to fit in a tow and full repair in an extremely timely manner allowing me to get to my location in time. Price was extremely reasonable and the whole crew were lovely to talk to. If you break down or need any work done this is DEFINITELY the place to come to or call!

Was driving from PA to Charlotte on I-77 when my alternator started acting up. Stopped into King's…read morefirst thing in the morning. They got me right in and had me on the road with a new alternator in just 45 minutes. Friendly and fast work. Much appreciated!

On Monday, June 23, 2026, my partner's 16-foot box truck broke down while en route for a delivery…read more We called Ultimate Towing & Recovery, and the dispatcher estimated the tow back to Concord, NC would be around $500. We agreed, and a driver arrived within about an hour. That's when things went downhill. Tire Damage During Tow. As the driver began transporting our truck, a rear tire on our box truck blew out. All the tires were in good condition with no visible wear or prior issues. We don't know if the damage was due to how the truck was mounted or road conditions, but the timing was suspicious. Unfinished Disassembly. The tow truck driver said he needed to disconnect something underneath our truck to tow it properly. We trusted his judgment--but when we got the truck back, those parts were never reconnected. Now the vehicle won't start, and pieces are left hanging. New Visible Damage. When the truck was finally dropped off--about 7 hours after the initial call--it was leaning to one side from the blown tire and had new body damage that did not exist before. We have timestamped photos showing the condition of the truck before and after the tow. Shocking $1,600 Bill. We were blindsided with a final charge of $1,600, triple what we were quoted. When we questioned the amount, we were told if we didn't pay immediately, our truck would be impounded. We had no choice but to come up with the money under pressure. No Accountability. We contacted Ultimate Towing & Recovery right away and provided photos of the damage. Their response? "Give us your lawyer's number." We're now out $1,600 and stuck with a damaged truck that no longer runs. This experience has severely impacted our small business, and we're extremely disappointed by the lack of professionalism and care. If the company decides to make this right, they have our contact info--but until then, we can't recommend them to anyone who values honesty, accountability, or the safety of their vehicle.

Omar was GREAT! Called when he was on his way. He was very professional, on time and quick. When he…read moredropped off my vehicle he texted me to let me know it was at the dealership along with pictures. Thank you, Omar.

My mother recently purchased a car from Granite City and our experience was great. Arrived around…read more2:00, looked over the car, rode around in it and then purchased it. We did not leave until after 5:00, due to the insurance company taking so long to get back to us with the necessary information. Randy took care of us while we waited and was very patient. Laurinda

Been getting my inspections done here, great people. So, when I needed tires, I looked around at…read morethe normal places in town and then checked what they could do and I'm glad I did. They were better prices on the BF Goodrich tires that I wanted mounted balanced and installed for a great price and I trust them to do good work.

Always friendly, never a long wait. Have been getting my vehicle inspection done here for years…read more They've never rejected me for the small stuff only helped me to fix it. The make sure my ride is safe to drive around in and take my twenty. Love these guys!

Had a tire leaking and stopped here without knowing anything about the place. We went in and…read moreexplained our situation to the mechanic. I think his name was Victor. He stopped what he was doing, put our car on the lift, and quickly found a screw in the tire. He plugged it while we waited in about 10 minutes. Charged $30, which was more than fair for the quick service. Highly recommend this place!

Got a piece of wire in one of our tires on our truck while pulling a fifth wheel camper back to…read moreFlorida. A local station recommended Allen's. We called them to see if they could fix our tire. They refused to come to us, as it was raining outside. Another local business got us fixed and on the road in spite of the rain.

SO thankful for Mr Allen for getting us back on the road. He was quick, honest and fair. He was our…read moreangel that day - we had a car full of luggage and family. He took care of us!!!