By far the best decision i made, to buy used appliances and of course here at Kings Appliance!…read more After a bad experience i went through, buying new washer and dryer. After about 3 months of buying them i had to call the technician like every month And sometimes they had to order the parts which took weeks to receive some times! Kings Appliance are very reliable, they give you warranty. Jesus i a very honest person who will help you at any time if you have a problem with your appliance. The used washer and dryer i bought from them like 3 or 4 years ago i have NOT had to call them to come fix them, but i know that if i need help they would come to my rescue and help with affordable and prices I NEVER BUY NEW APPLIANCES ANYMORE!!!

Our Freezer fan went out and we needed to get it fixed or replaced immediately .. came across this…read morecompany on next door .. my husband went over to the address to look at refrigerators first just in case we needed a new one.. they seemed to have some of the latest ones at a really good price but we had Manuel come out and check ours and he diagnosed the problem and fixed it very quickly .. saved us the cost of having to get a new one right before the holidays

Dyson had me take my upright vacuum to Campbell Vacuum and Sewing for warranty work. The place is a…read morelittle hard to find, as it's tucked in the back of an auto repair shop, so keep your eyes open when looking for it. The shop is at the end of a driveway. The men who work here clearly knowledgeable in their craft, as they seem to have everything you could think of being repaired around the shop, from vacuum cleaners to vehicles. The man I left my machine with, Dan. was very friendly and professional. He called me about an hour after I got home with an update on my vacuum and it was ready for pickup only two days later. He also took the time to help me package it to bring home and was concerned about my comfort while doing so. The next time I need something repaired, no matter what it is, I'm going to call Campbell Vacuum and Sewing first.

Old-fashioned integrity, no-frills establishment, reasonable pricing. Cash-only. Dan got my sewing…read moremachine purring again within a few days.

Had a broken Whirlpool dryer part and rushed in on a Sunday morning. Fella at the store was…read moreextremely helpful, helped me immediately with the right part at a good price, and gave me a helpful rundown of limitations of various hose shapes and materials. This place is a treasure. Those with lots of kids laundry to do on Sundays know that it is not an exaggeration to say that having someone fixing your problem on a Sunday morning (cheaply, no less) is doing God's work.

This place is absolutely ridiculous. The owner is extremely racist and tries to play it off in a…read morejoking manner. The owner is absolutely miserable. Read the "about us" section on their website and you'll see. I don't care to explain the entire rude interaction we had, but the owner did let us know "no English, no service." The only time I did not speak English was when my mother asked me what the total would be. I am a US-AMERICAN-BORN citizen. The owner is absolutely pathetic. Glad they had the part we needed, but we'll never be shopping here again.

My Makita Chop Saw I've been using professionally for 25 years (and which is basically…read moreirreplaceable) had a problem with the switch and needed other repairs to get it working again. Custom Tool Repair went to the trouble of locating a new switch even though it's not really available anymore. Saw works great now! I am a happy customer. p.s. don't be fooled by the low-rent look of their store. Call them if they don't answer the door. They might be in the back..:-)

CRASH OUT- Screen shot the insane business owner melissa…read more I'm writing to report a very poor and unprofessional experience I had with your contracted repair service, Custom Tool Repair. I drove from Tracy to Fremont to drop off my carpet cleaner for repair. When I arrived, Melissa informed me that Abraham was at the shop, but it took him about 30 minutes to come outside. Doors locked, windows blocked. When he finally did, he seemed unaware of why I was there and gave me a receipt with no shop or contact information. After two weeks, I was told that my machine had been fixed and was ready for pickup. On the day I planned to pick it up (Monday), I was called into work early and informed Melissa that I'd return the following day--she agreed. Around 9:00 PM, Melissa texted me saying I could pick up my machine in the morning because Abraham would be sleeping at the shop and would be there. However, around 1:30 AM, she texted again saying there had been an accident and Abraham had to go to the hospital. I told her that was fine and asked if someone would be available the next day. She said she would meet me at 4:00 PM. When I arrived at the shop the next day, no one was there. I called and texted multiple times with no response. At that point, I filed a complaint with Rug Doctor about the contractor's lack of professionalism. After Melissa found out about my complaint, she began sending me a series of angry and inappropriate text messages over the next 30 minutes. She expressed anger that I had reported them and stated, "At this point I could care less about being a professional." She then insulted me multiple times, telling me I had "zero common sense" and calling me "insane." When I told her that I would include our conversation in an online review, she threatened me with legal action and even threatened to contact my employer for reasons she did not explain. She also said I was "lucky" she didn't leave my carpet cleaner outside her shop. After some time, Melissa appeared to realize how unprofessional she was being. Her tone shifted from angry to sarcastically polite, and she said she no longer wanted my machine in her shop. She asked for my home address so she could drop it off personally. I refused, and she suggested meeting at a neutral location (a Walmart) instead, which I agreed to simply to retrieve my machine. SHE ALSO DRAGGED HER 3 CHILDREN WITH HER TO MEET A STRANGER...inside of her red mini van is DISGUSTING. When we met I told her I didn't have anything to say to her, Melissa mockingly thanked me for my military service, saying, "I'm sure you kept us really safe." For context, I am a 100% disabled veteran with 10 years of military service and two combat tours. I have never been treated with such disrespect in my life especially after serving my country. Unfortunately, when I got my machine back, it was still not working. This entire experience has been extremely disappointing, disrespectful, and unprofessional by far the worst customer service I have ever encountered. I hope Rug Doctor will review this situation carefully and reconsider its relationship with Custom Tool Repair. AVOID AT ALL COST

I purchase a used 2014 Subzero BI-48 from this store with 90 days warranty. Shortly after it was…read moreinstalled the icemaker area started to leak water resulting in the ice frozen together and water leaking in both the freezer and non-freezer compartments. I called the store and they promptly came out to diagnose what might be the problem. The short story is that they came out many times replacing the icemaker, water valve, and door between freeze and fridge. In the end, the problem got fixed. I want to specially recognize their strong commitment to stand behind their sales. Definitely would recommend this place.

I am extremely disappointed with the after-sales service I received from San Jose Appliance Store…read moreand intend to file a complaint with the Better Business Bureau. When my old oven stopped heating, I decided to replace it rather than repair it. I found San Jose Appliance Store through Craigslist, contacted Anthony, and arranged delivery of a used oven. The oven was delivered promptly, and my old oven was hauled away for an additional fee. Unfortunately, after installation, I discovered that the front burner would not ignite properly. When it did light, it often released gas into the kitchen first, creating what I believed to be a serious safety concern. To the company's credit, they sent a technician to inspect the stove. The technician was courteous, but the repair was unsuccessful. During the visit, brake cleaner was sprayed inside my kitchen, leaving strong fumes throughout the house. My wife and son both complained about the odor, and my son later developed a headache. A few days later, another repair attempt was made when a replacement part was brought to my home unannounced. Unfortunately, it was the wrong part. I then contacted GE directly and discovered that the serial number listed in the advertisement was incorrect. Once the correct information was identified, I learned the stove was also missing two racks and required a replacement handle. I ultimately spent about $150 replacing those items. I was also unable to obtain a proper invoice because I was mistakenly given another customer's paperwork. When I raised these concerns, I was told the stove had been sold "as is" despite the advertised 30-day warranty. I was also told the missing parts and defective burner were merely cosmetic issues and accused of "trying to demand money." To be clear, I never demanded money. I simply asked the company to provide the correct replacement part so the stove could be repaired safely and function as represented. That request was never fulfilled. Anthony briefly suggested a trade-in arrangement, but multiple messages later indicated that no exchange would take place. The only remaining option offered was another repair attempt, by which point I had lost confidence in the process. Adding to my frustration, I later discovered that the oven I paid to have hauled away was being advertised for resale on the company's website. At this point, I have purchased the necessary burner part myself and will hire a qualified technician to complete the repair. This has been an expensive lesson. I was not seeking a refund, discount, or special treatment. I simply wanted an oven that worked safely and a company that stood behind its warranty. Update: In response to the owner's reply, I would like to clarify a few points. My concerns remain unchanged. The oven was sold with a faulty burner, and despite two repair attempts, the issue was never resolved. I also did not "demand" money. I initially proposed a simple solution: that the business owner obtain the correct replacement part and ship it to me, which would have eliminated the need for any refund. When no effective resolution was provided, I purchased the correct part myself. This was not merely a cosmetic matter. The issue involved a burner that failed to ignite properly and allowed gas to accumulate before lighting, which I considered a legitimate safety concern. At this point, I no longer expect this business to honor its warranty when doing so is inconvenient or costly. My review is based solely on my personal experience. I encourage prospective customers to consider all available information, including both the owner's response and customer reviews, and make their own informed decision.

I couldn't ask for more. I contacted Ryobi direct and they just told me to contact A&M who was very…read morehelpful in getting my broken warrantied items replaced or repaired. It was going to cost a lot to ship them so I drove them to the repair center 80 miles away but they allowed me to send all my serial numbers in ahead of time so when I got there I could just swap my broken tools for repair or replacement. I was very happy. I would highly recommend them for any tools warranty repair.

Amazing customer service! It's a family run business and you can tell they take pride in giving…read moregreat customer service. They were extremely helpful to me when I needed one of my Ryobi tools repaired.

This is a very friendly family owned business. I needed a replacement refrigerator for a property I…read morewas selling. They worked with my budget and recommended several that would work in the space. Delivery was quick and done in a professional manner. The refrigerator works perfectly. I would definitely recommend this business to my clients and friends.

Great customer service over the phone And in person. Helped me troubleshoot a small issue with my…read moredisplay on my oven. Suggested I turn the power off and on to see if that would correct it. And it did. I've also bought a wash washer and dryer from him and they continue to work excellent

Kyle is amazing! He returned my call as I was looking for a quote regarding washing machine belt to…read morebe replaced. And Kyle gave me great advice & information as he also told me what to listen for with the drum beforehand. I (female) was actually able to complete the service with a friend. Kyle, you are a great help with your truth, care & expertise! Thanks bunches! Give him a call y'all!

Fixed our dishwasher. Fast efficient. Unremarkable Came…read moreover quick notice. Small business but personalized.