Been staying here for a few days and overall it's been great. Rooms are a decent size, staff…read morespeaks English and is friendly, and their breakfast is great. Actually their breakfast might be too great, as you don't want to stop eating. It's near the metro so you can get to central Milan pretty quickly. They also have a pool with a bar. Overall, this was a good choice for a stay in Milan.

Stayed here June 2024. We stayed in a junior suite. They had great amenities. The staff was so…read morefriendly. The train station isn't too far away. There is a lot to see in the surrounding area. They had a coffee machine in the room. Our daughter slept comfortably in the bed they had for her. The AC worked great which is important after walking around sightseeing. They had some sleeping aide fragrance in case we needed it. The bed was so comfortable.

Great location walking distance to all the major attractions. Staff is very helpful and friendly…read more Rooms are clean and as advertised. They have a daily breakfast, but we decided to grab something at the local cafes there are lots of great options within walking distance especially walking towards the Duomo. It's also walking distance to the main train station Milan Central where you get trains to lake Como and an express train to the airport. Would definitely stay again if ever in Milan.

Had a great stay here for two nights thanks to the amazing concierges and friendly staff :)read more

This beautiful hotel was conveniently located - 10 mins walk to Duomo and Galleria Mall. The staff…read morewas very friendly and helpful. Our room was clean and room service was great. This hotel has an awesome rooftop bar with amazing views.

The service was good, the location was amazing for walking and exploring the area. The rooms are…read morelarge with a balcony and very nice bathroom. Definitely a good 4 star hotel that feels 5 star. The roof top bar and restaurant is also very nice!

Loved the hotel, the large windows in our room, the huge breakfast and the rooftop bar.read more

We spent my one night and had a lot of fun . The rooms are very well decorated with fantastic…read morebathroom facilities , breakfast buffet was also a 5-star experience with high ingredients and so many options . We also tried the rooftop bar which was very nice for late night drinks (although quite expensive !) Very recommended !

Excellent hotel in the heart of Milan. VERY fair prices and exceptional customer service…read more Breakfast is included as well as happy hour. Room size is great and if you get the suite you get a nice jacuzzi tub and free mini bar although there is no alcohol. This was a really exceptional hotel and would come here again. Perfect location again in the heart of everything.

Enjoyed my stay... staff is amazing and super helpful and friendly. Rooms are spacious and clean…read more First drink at HH is on the house and free WiFi and breakfast is always a plus!

Impersonal budget hotel with inflated third party prices asking you to conserve and be quiet at…read moreevery corner. Room was clean, mattresses were cheap, overly firm, but fine. Heating and air conditioning cannot be adjusted at all except to turn on or off. The room is set to a balmy 24 C/ 76 F so we were quite hot and slept without the comforters most of the evening. Breakfast is not included and we didn't pay for it, opting for a nearby bakery instead as the value didn't seem worth the offering for a family.

We went to Milano for a few days to catch an Inter's game and a friend suggested this hotel, near…read morethe Central Station. Some other friends and also we read in online reviews, were less convinced about this people due to the safety of the area around the station and the fact that this is part of huge hotel chain and the rooms are small. As far as I am concerned all these worries people had seemed out of placed and unnecessary. There was no safety issue whatsoever in the streets; right outside the station there are often groups of young immigrants spending time together, but we weren't bothered at all. We walked with no problem around the hotel, to the metro and toward the center also in the evening, so relax, it's fine; just use the same common sense you use all the times. The hotel: well, it is a bit small, but it's an Italian hotel, not an American hotel, so lobby is small but service was courteous and with no hiccups; room is not huge but it's all we needed and clean. Plus, let's face, if you are in Milan, how much time are you going to spend in the room?? Our experience was just very good and the location is perfect, a short walk to station and metro. Also, if you don't want/need to go far, from the hotel to the Station there are several good restaurants to stop by. Some told me they are expensive because of the location, but although I am Italian, I live in Florida, so to me those prices were extremely good. We will be back to this location, hopefully this year!

This was my first time staying at this hotel and would not recommend (4th time in Milan)…read more Lobby is updated and lovely however...Elevator has an atrocious smell, door to room was stuck and couldn't open. Chemical smells. My son was reacting with his allergies and asthma. Breakfast was in basement more like a cafeteria. We checked out within 30 minutes of checking in and were told management will determine refund. Because we had used a travel agent and were prepaid management refused all and said we were offered upgrades which we were not. There was another couple that also left who were in front of us when we first checked in although they had paid for the night. I have never had an experience before where a hotel was below expectations and they do not refund your money. Not recommended and our travel agent has removed from their list.

I have absolutely no complaints after staying here 2 nights (Sunday and Monday). The desk workers…read morewere friendly and helpful, the room was a decent size, the bed was comfortable enough, and the location is pretty good: about 12 minute walk to the duomo, and maybe 15-20 drive to Linate airport (20€ for taxi) and a breakfast downstairs each morning. This place and room satisfied all I needed. If I come to Milan again I will definitely look them up again!

Where's the glam? I…read moream confused. I don't see any glam. The name is completely misleading. The hotel is not glam. Our room was not glam. Both were very basic. The hotel has an odd smell when you enter. Is that asbestos?? It was a weird musty smell that isn't good at all... Still trying to figure out what that is. The beds are terribly uncomfortable. They are hard and offer no cushion. We slept like crap in this bed. The shower drains very slowly and if you aren't careful you could easily over flow the shower. The complimentary shampoo, conditioner and soap are tiny. Seriously, the smallest bar of soap I have ever seen. The air conditioner turned off by itself in the middle of the night. It just randomly shuts off. What good is that if you have to wake up every couple of hours to turn the air conditioner back on??? And you need to leave your key in the slot for the lights and air to work. So, if my husband leaves the room and takes the key, I have no lights or air. Stupidness. I am not a fan of this hotel. The only redeeming qualities are that it is right next to the train station and there's some food spots right next door. But the train station means it brings weird people and homeless looking around too. So, the area is a bit sketchy. I would not recommend for the price. There's got to be better places to stay for the price.

The view from the hotel was amazing. The colors of the hotel are definitely questionable, our floor…read morewas a fluorescent green which was weird. We also didn't like that the windows are open in the middle of winter but you can't close them unless you have a worker come up and close it because they take the handles off the window. The bed was comfortable, the bathroom was a decent size but we aren't sure if we would stay again for the amount of money it cost us.