Very good service. They explained all that was needed so I understood…read more Great value for the service and workmanship. Highly recommended

Very professional. As a woman it's a little intimidating going into a "body shop" however, here,…read moreeveryone was very respectful, and knowledgeable. And took the time to explain everything I asked of them. what a neat place. You can see detail in everything they do. I only went in for an estimate, but they were courteous, and they took the time, I will go there for any of my car repair needs.

I have waited about 3 months to post my review of the services I received from Central Auto Body…read more My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn't even been started yet. I wouldn't have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren't apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I've found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don't have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren't there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don't know if they will treat my car well and I didn't like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired.

Brought my car in to get a quote for repair, I was given a quote for $2421, after getting…read moreadditional quotes, I decided to go with Central since their quote was not the highest or lowest. My scheduled appt was for 9/29/2025, I dropped my car off on Saturday 9/27. On10/1 I received a text stating the quote was incorrect, and the cost would be $3140.83. How is it possibly that the quote be so far off, 31% to be exact. I asked to speak to the team member who originally did the quote, but I was told she left. I felt that Central had baited and switch. Their explanation was there was more man hours needed to complete this repair. I told them I would not be using them, and would pick my car up Monday 10/6 at that time I was told there would be a 5hr @ $75 per hr charge to put it back together. Then when I picked it up, I got an additional charge for using a debit card. If anyone is thinking of using them, beware of their hidden charges, and the fact they do not honor their quotes! I rate them 0 out of 10

I can't recommend this place enough! I was looking around town for a place to tint my car windows,…read moreand couldn't find anyone to schedule the job sooner than a month out. I saw this place while driving and thought I'd give them a call. Dan was so helpful and answered all of my questions. I even went up to see him and better understand what percentage I wanted before scheduling the work. My appointment was scheduled with a few business days and my car looks great! No more harsh glare inside and I love the stylish look outside. Plus the work was done within a few hours and it's flawless. Thank you, Dan!!

I visited the Clayton location to ask about interior damage repair on my Mercedes. I was quickly…read moreassisted with a warm welcome. We tried two different interior spray solutions to work on the door stains and they helped restore the door panel damage. They even did this treatment for free! Thank you Dent Devil.

Every member of the staff went out of their way to help make this repair situation as pleasant as…read morepossible. On top of that, the repair was completed ahead of schedule. I would definitely return here every time!

I am very pleased with the whole experience. The appointment took a long time and then I forgot…read moreabout it and took even longer but my repair was not that significant so it was okay to wait, plus Tyler kept me posted during the whole process, the repair was nicely done and there was an accessory which did not get on time but he texted me later for me to pick it up. Plus the car was so clean!

They are reasonable in price and great service. We won't go anywhere else for auto body repair!read more

just got my car repaired there. Got it done faster then I expected and it was just a little over…read moreestimate because a part had increased in price since the estimate was given. They also had the lowest estimate out of 3. I'm very happy with the work.

I had a parking lot collision. Volvo has 2 certified repair centers, I understand why EBG is one…read moreof them. Absolutely flawless work. Complete detailing cleaning of the car afterwards. Bobby and crew did great work.

From the start it was outstanding service. They under promised and over delivered. The repairs…read morewere done in less time and better than anything that I had imagined Courteous and a pleasure to work with and would highly recommend for your repairs.

I am disappointed. I was to get my car scheduled for repair over a week ago and was told I would…read morehave a progress report some time later. I never received one. When I walked in a week later for info, they told me that they hadn't started working on it yet. I know that a tornado ran through close by but if you don't prioritize the people who scheduled BEFORE the storm hit you make them WAIT LONGER!!! Storm damage does NOT take priority over people who had car issues before hand. APPALLING!!!

I was pleased with the empathy shown by Kevin, my service writer at Schaefer Auto body, concerning…read moremy accident. Especially when he told me the bad news that my vehicle was considered a total loss, due to the accident.

these guys got me in, did the deal and I was out less than an hour. Nice. Ukrainians. My peopleread more

Timely response, prepared to quote a repair estimate, able to work around my schedule.read more