Very polite and easy to work with. I just needed my front bumper repaired, so took it in to Doug,…read morehe checked it over, ordered the parts and had it repaired quickly for me. He even came in under the insurance quoted price. Very pleased with Doug and their excellent service.

Repaired front driver side fender on my Audi A4. Very good job, like new. I am very pleased and the…read moreprice was reasonable.

I came back to get a good sized scratch on my Toyota Sequoia repaired. The folks at Elite Custom…read moredid not disappoint. They gave me an extremely competitive price compared to the body shops around the St Charles area. Service was top notch. Communication was stellar. They even detailed the interior and exterior of my rig. 10/10 - I'll be a lifetime customer. Thank you, Elite Customs! Sincerely, Jon

It sure what happened to this place but I'm just done with poor workmanship…read morePoor communication

Unfortunately, I hit a curb that was hiding on the opposite side of my car at a drive thru, and it…read morecaused some damage. But life happened, and these guys fixed it right up. Eric was Easy to work with, honest, and my car turns out great!

Took my truck in for a bedside repair job, talked to the owner, he said he would do the job…read more Waited for weeks for my estimate and when it could be scheduled. Never called me back. I made several phone calls to them, they promised my estimate the next morning and nothing. Seemed like a cool guy, and knowledgeable, but rule # 1 in business is you have to keep your word, or you're not a man. I honestly think he had ZERO intent on doing the job. Thank God I found another place not too far away and it was night and day difference on the communication level. I hate to write this review, but some folks you can lead along and promise the World and not deliver, and folks like me hold you accountable. I blow off customers at work, and my manager is on my ass like he should be, so the message here is do what you say. Don't lead people along and never come through.

Had my Atlas repaired here after being hit by a deer. Seamlessly worked with my insurance…read more Customer service was awesome, everyone was friendly, frequent updates throughout the process. Shop was clean. Rental place in house (didn't need to use, but convenient). My car was ready earlier than initially thought, returned in great shape and cleaner than I dropped it off!

Selberts has always served our family well. They do exceptional work both in the body shop, and on…read moremechanical repairs. They strive to do the job right at the lowest possible price. Shops like this are hard to find, but Terry Selbert is dedicated to running this shop with integrity. This place deserves 5 +++ stars. By far the best auto repair facility in the area.

This was a wonderful experience!! (And let's be honest getting a car repaired is not normally a…read moregood experience:) I have a 2001 Bright Yellow mustang that needed to have a door replaced. To look at the car you would NEVER know that it had been replaced. The color is perfect! Thank you to everyone at Dons!!!! Hopefully, I won't need to be back, but if I need body work I know where I'll be going!!!

They repaired my Z4 they were awesome! Fast, courteous and extremely reasonable. Thank you so much!read more

Great and fast service! Had to get my starter changed. Not only were they by far the cheapest shop,…read morebut they got it done in 1 day!!! And they wrapped it in heat resistant wrap.

Do not take your vehicle there. I took my truck there for originally for a squeak. They sold me…read morerear shocks.Squeaks, still there. They replace my ball.Joint squeak is still there. I had them drop my transmission pan, change the fluid and the filter. Got my truck back transmission now leaks. They performed the front end alignmentAfter the ball joint. The alignment was off.My steering wheel is now crooked. They just keep wanting you to bring your vehicle back.So they can mess it up more and keep charging you more money.They do not know what they are doing. Save yourselfThe headache and money and go to a real shop. All they can keep telling me is bring my truck back.They must be crazy if they think i'm going to bring my truck back.So you guys can screw it up even more. No, offer of a refund or partial refund or nothing.They just want the truck back.So they can do more damage.

I think that lens auto is the most honest repair shop I have ever been to. I am a very easy…read morecustomer to take advantage of because I do not know the very first thing about automobiles. On top of that - I can be very annoying with my anxiety, because as many know, car repairs cause immense financial stress, especially for a young adult like myself just coming into financial health. They will NEVER do a repair that doesn't need to me done, or upsell you without consent. This should be baseline, but I've experienced this so many other places, especially in Kirksville. The price of replacing my radiator had me feeling physically sick for days because I had no idea if it would total my car or not. They worked around the budget that I had said to find the most workable price for me, and then when my transmission shot in my car 2 weeks later, they found a way to connect a minor transmission repair to my radiator and gave it to me for free. Saving me, what could have been, 100-1k at other stores. Their customer service is off the charts, very knowledgeable and professional. I will continue to bring my car here for the coming years.

I have found Lens automotive to be very honest and helpful with the care of my families cars. Since…read morebeing recommended to them 8 years ago I go to no other even for tires I stopped using Costco. They are great.

I dropped my old girl off at the shop after hours. She needed a new clutch. I was contacted first…read morething the next morning and got the ball rolling. They kept in touch with me every step of the way. Unfortunately there was a slight delay due to the mechanic being out sick, but that was the only glitch and luckily for me I didn't NEED the car right away. Overall, I got fast, friendly and reasonably priced work!

Great customer service!…read more Reasonable prices, reliable, and my vehicle is ready when promised.