Wade has cut and colored my hair for 5-6 years. He is amazing at both- taking a caring and professional approach each time. I Have never been disappointed and my HUSBAND even comments how much he loves my hair when I come home from my appointment! read more

I have been a long time client of Tonya Jones Salon for years. I have spent thousands of dollars over the years and always tipped at the highest amount on every visit. Thinking I had a friendship with the staff including Tonya and Heidi. I ordered a box of hair from Tonya Jones and since I lost my hair due to an organ transplant I could not use the hair ordered. I asked for either a refund or the box of hair to be shipped to me since I moved out of state for 8 months. I now have to drive to Birmingham, Al. to pick up the hair personally. When I asked Heidi why they couldn't call me back or resolve this issue she blamed Tonya and said she was very busy and it kept slipping thru the cracks with Tonya. Heidi also stated after I asked her how they could treat me this way she responded " well I guess you will get it resolved this Friday won't you"! Don't do business with Tonya Jones, bad customer service. Nice to your face as long as they have your credit card on file! Services Hair coloring read more

I booked my appointment over the phone. Appointment set for 11:15. On the way to the salon we got pulled over. Making my arrival time past my appointment time, only by 15 mins. We got pulled into a PARKING SPOT at the salon. And I get a phone call from Tonya Jones. They stated that I had an appointment at 11:15 and wasn't there yet. I let them know that I was aware, but I had just parked in the parking lot. I let them know I had gotten pulled over and it caused me to be late. The apologized.... But then told me that I would have to reschedule because the hair stylist decided to take a WALK IN over my APPOINTMENT since I wasn't there exactly at my appointment time. I can't help getting pulled over, and I get help that Vestavia hill PD took forever. I call asking for an update wouldn't been nice rather than calling me just to tell me "hey. F**k your appointment, we took a walk in. See ya next time". I'm not off again until August 3rd. This sucks. Do better. read more

Great experience! I made my appointment online the day before, and the staff was quick to fit me in the very next day. My stylist Jessica was amazing! I went in for a major haircut, and I was feeling pretty nervous about it. Jessica helped talk me through what I wanted and what she was going to do every step of the way to accomplish the desired style. The shampooing experience was luxurious (not to mention how great the Aveda products make my hair feel!). Jessica was meticulous as she cut each and every hair to create a chic long bob. What I loved most, however, is how I could tell she was really proud of her work. She did an amazing job transforming my hairstyle, and she knew it. I loved seeing her smile as she looked at the finished product, and that gave me a great sense of confidence as I walked out the door. I have always been treated well at Tonya Jones, and will continue to be a customer. read more

Tonya Jones SalonSpa - Great cut by Jessica at the Cahaba Village location! She took off 9-10 inches and gave me this chic long bob. - Hair Salons Near Me - Birmingham, Alabama

Keri gives the best facials and does the BEST lashes!! I will never go to anyone else! Tonya makes sure every customer is happy! This salon is really the best place in Birmingham (besides the Tonya Jones English Village location). If you want a luxury spa experience look no further! read more

Pricey, bring your big wallet $90 for a trim I went back a second time! I should not have returned after being sent out the first time with a $300 plus tab and a wet head to 38 degree weather. Rodney was nice, however nice does not cut the horrible hair I had. My new but not so new hair specialist, I use to go to her, spent five hours fixing my screwed up hair. Unbelievable that the second time was over $400 and I was seeing grey in less than seven days. I have pictures and will post all over social media. For a director/trainer I am very disappointed. We are a walking bulletin board for hair dressers wow thanks I was the worse advertisement you screwed up. As a speaker, trainer and coach I will ultimately win! You may be in Mountain Brook but you are charging higher prices and lousy cut color and over all hair! Mountain Brook find a better salon that doesn't give you less than exceptional hair for your money! You want nice conversation pick Rodney want good hair pick another salon I have pictures if management is interested. read more

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Love Tonya and her salons. I've had my hair cut by to by Tonya for 12 plus years now. Tonya is the best stylist in Birmingham and has good people working for her. My 8 and 9 year old boys go to Lux now and use Heather. Once you get a real hair cut by someone who knows what they are doing you can never go back to Supercuts. It's like owning a Mercedes, driving a Honda just doesn't cut it anymore---pun intended. They are pricey so that's why only four star review. My kids haircuts take about ten minutes and it's 35 dollars or so, probably more with tip. A male haircut is 45 I believe. Well worth it I'm my opinion, but they could lower the kids cut cost. read more

It was time go grow up. I knew that, but darn it, my hair had grown out as long as it had been since I was a teenager. It was shiny. It was straight(ish). But - it was still baby fine, and I still blew it dry every day, so the ends were thin and it was damaged. It took time for me to find my prior stylist - I went to five different people over a period of two years before I found him. And then, due to unfortunate business decisions, he was gone. So, finally one day I called Tonya Jones - I remembered her (and another stylist who was there) from my prior salon and I hoped I could get in to see one of them. But my hair needed that cut today - before I lost my nerve - and neither Tonya nor Kevin were available. Throwing caution to the winds, I booked an appointment at the Cahaba Village location and went in to visit with Amy Busch. From the moment I walked in, I felt comfortable and welcome. The Cahaba Village location felt busy, but still quiet, and I felt like there were three people who were doing nice things for me the moment I walked in. They brought me water, and a snack, and then Amy walked out. Her warm smile immediately put me at ease - I explained the situation and my concerns, and she spent some time looking at my hair before we went one step further. She laid out her plan, so I'd know what to expect and we headed over for the shampoo. I love the shampoo station - you don't lie back flat, you actually sit upright. I expected to have water running down my back, but it just didn't happen. Amy was great - she gently worked shampoo and conditioner through my hair, and the neck massage and hot towel treatment were heavenly. I was relaxed and happy - and not a bit apprehensive about the cutting to come. Amy was great - careful - but not slow. She cut and dried my hair and it looked GREAT! As she was cutting, she carefully feathered my blonde hair so that scissor marks didn't show - her experience was evident as she put the finishing touches on. And - what a lovely thing - she talked with me about the products she used, and the function of each - and, when I asked, even how they worked - but I never felt pressured to buy anything. And the end of the appointment, EVERYONE was grinning - I felt great and I looked great, so my grin was widest of all. I thanked Amy profusely - and everyone else who had been so kind. Now - I'm accustomed to going to salon-spas where my tab for the services received can easily top $125. The massage, the hot towels - I realize that, while it's billed as "free" - that just means it's not itemized on the receipt. That made handing over $55 easy - and I left a hefty tip as well, because the whole experience, at a time when I was apprehensive, had been fantastic. I wholeheartedly recommend Tonya Jones Salon Spa, and Amy Busch as well! read more

Devastated after an eyebrow tint!! The woman I had completely over plucked and overtrimmed my eyebrows and now they aren't the normal full shape. Seriously don't let these people touch your eyebrows unless you want skinny small ones! DEVASTATED. read more

Y'all. The team here is simply amazing. I've tried for six years to find a stylist I can trust and can make something of my limp wimpy brown hair. Look no further than Melissa. She is a goddess and changed my world with a great cut, keratin treatment and an epic new look! read more

As a guy, sometimes I feel odd even going into a place that has the words "salon" or "spa" in the name; however, I have had a great experience each time getting my haircut here. It is easily accessible from Hwy. 280 and super convenient if you live in Cahaba Heights. This past week was my third time here. The staff at the reception desk was very pleasant and offered a beverage while I waited. I did wait longer than I had before but I wasn't in a hurry so it wasn't a problem. Across the board in life, I think all of us hope to be treated well and valued whether that be in a conversation with a friend, collaborating with a co-worker, etc. and I felt like the amount I paid for the haircut was reflected in the 50 min. or so of time I was given as a customer. I felt like the individual cutting my hair didn't rush through to move on to the next person, but she took her time to give a quality haircut. We had a pleasant conversation but I wasn't asked too many questions to where it was too much talking. I usually do a sub-par job when trimming my own beard. One wrong move and you might as well start over growing one for next winter. I asked if she would do a beard trim and it was definitely worth it. She did a great job. That was one highlight I wasn't expecting before the appointment. A great experience overall and I would definitely go back. read more

One of the best salons in Birmingham by far. Everyone is super friendly and always checking on you while you have a service done! Aimee is my hair stylist and is superb! She always goes above and beyond to make sure my hair is exactly how I want it. I am a very picky girl about my blonde and she gets it JUST right and even exceeds my expectations. If you have blonde hair, definitely go see Aimee! read more

Darn! I've used TJ a few times... my daughters wedding makeup, wash and blowout. A couple of weeks ago I made an appointment for makeup and blowout before a headshot. When I arrived I was told the girl that does makeup was out of town. What? They didn't consider her scheduled vacation when I made an appointment? I had to scramble and get makeup done at Sephora, which work well, but it was a bit disconcerting. Fast forward to today... I had a massage and wash/blowout scheduled today at 12:00 noon. At 11:15 I received a voicemail informing me that the masseuse wasn't feeling well and couldn't make the appointment. Obviously I understand a sudden illness, but it is still frustrating. TJ Salon is great when they're on... but my scheduling issues the last couple of times have been disappointing. :-/ read more

Buyers beware if you are purchasing gift cards. My husband bought me a gift card for my birthday on the promise of specific services that they didn't "offer just yet, but we're coming soon," and months later they still have not arrived. When my stylist left and your services have not been offered after months, they do not refund the monies off of their lies of services offered, they simply just say you cam use it for products or other services that are coming in the near future. I tried for months to contact them for answers and never received a phone call or an email back, and today when I went in, I was told I would get a call back from the manager (I'm sure they will not call back like they always have not before.) Incredibly disappointed in their policies. read more

Jennifer is absolutely incredible! I have very light blonde hair so my eyebrows have always been a bothersome for me. I went to Jennifer and she introduced me to tinting my brows! It's a quick process that you have done when you get your eyebrows waxed...& it gives your eyebrows some color! I didn't know my eyebrows could be so full! She took time to make sure I was happy with the color and shape. She even filled them in with makeup where I didn't have much hair. Since, I have gone back for a facial...& she even massages your hands and feet! I felt so prepared! She is down to earth and so knowledgeable on face care! She is my go to esthetician from now on! Go see her! read more

Although I've received excellent service at Tonya Jones in the past, I will not return. On 08/21/12, I arrived on time for a 4:45 appointment. After waiting for 15 minutes, I was informed that my stylist was behind schedule and asked to return hours later or the following day. I'm a patient man. I would have had no problem waiting another half hour, but several hours is absurd. What could possibly necessitate such an egregious delay, and why wasn't it apparent before I arrived? To add insult to injury, my legitimate complaint posted on the salon's Facebook Wall was removed. read more

Love my salon and everyone there. I have used Kevin for years and wouldn't go anywhere but here. I was sooo thrilled to see Victor back at the front desk. Wonderful asset to the salon. Love the neck and hand massages that are complimentary. The Café is starting to expand with items offered during services. I am totally satisfied from the ease of making an appointment all the way to the check out process. If you should happen to have to wait it's usually due to an inconsiderate patron who got there and wanted something entirely different than was booked. Try not to make an appointment for a root touch up only to arrive and demand a total foil. I have personally seen this happen. Also, it's not a "cheap" salon. You get what you pay for. You'll come out feeling great and looking great. read more

Great place to get a haircut. I was very glad to find this place when I moved to Birmingham. James does an excellent job. He has great attention to detail and always makes sure I'm happy with the haircut. read more

I was very disappointed with the service at Tonya Jones. I received a gift card for Christmas and went in for a massage. The treatment was average to below average and I felt the therapist was not very experienced. I then had requested a shampoo and condition - the desk clerk was very unhelpful and did not offer any details even after I asked several questions. Upon completion of the services I learned my shampoo costs $75!! I couldn't believe she hadn't been forthright about the high cost of this service since it was basically an 8 minute shampoo. The desk clerk didn't offer any apology or explanation and I felt was very rude when I questioned the expense of the treatment. I am very unhappy with their service to clientele and feel like I was rudely taken advantage of. I will never return there again. read more

This place is lame. They make you wait forever,, and they quote drastically different prices for the same services! The site says $35 across the board but that's not what they charge. Ill-mannered, unprofessional staff that think they are better than the clients. Ive had better haircuts for $75 and GOOD service for a lot less money. Can't stomach the experience again. read more

I should have paid more attention to the reviews. Salon comes off as welcoming and friendly - "complimentary" neck massage. I use complimentary loosely as I'm not sure if I paid for it or not. I never saw an itemized bill. I just know that I was there for 1.5 hours and got all of a ten minute haircut (that's being generous). Total came to $55 for what amounted to a 1/2" trim and sloppy bang cutting. No layers (even though layers were discussed). Stylist hardly spoke at all during entire appointment and I walked out with extremely flat hair with a cowlick in bangs that also have a big chunk that wasn't faded into the overall cut. She made me feel like I was taking up her time as she had another client in the color room, so I felt uncomfortable and rushed. When you get your hair cut, you should want to hit the town because you have hair that's only possible after a day at the salon. I wanted to go straight home and wash my hair to try to regain some movement and style. Three weeks out and I'm still unhappy and can't wait until I can get my hair cut again - at a different salon. I should note that I emailed the salon that afternoon to complain about my experience. On Monday I received a voice mail offering to make things up to me. I was so upset I didn't know what I wanted to do (I did NOT want Tori touching my hair again and felt very disappointed with the whole Tonya Jones experience). Made the mistake of waiting two weeks to call the salon back - haven't received any other calls. At this point I would have offered to pay a percentage of a re-do, but since I haven't been contacted I now feel they don't back up their services so I have no problem leaving this review. read more

I just moved to Birmingham and had no idea where to go. I googled Aveda salons and found Tonya Jones. Erica is super nice and I absolutely love my cut. I received a complimentary hand massage that was amazing! Everyone was super nice. This is definitely my new salon! read more

Worst salon experience of my life. My friend and I are in town visiting for a wedding. We're staying at the Grand Bohemian, saw that the English Village location was nearby for blowouts before the wedding. Big mistake. We called the day before to confirm they had room for both of us, we wanted to sit together and chat. I gave them both names and confirmed multiple times we could be together. Wrong. I can't remember my stylist's name, because she never introduced herself. She didn't make conversation at all in the elevator. Once I was in my seat for the blowout, I had to ask HER if they offered water or wine. She almost looked annoyed that I wanted a beverage. My friend and I both asked for loose wavy curls. My friend's hair turned out beautifully (her stylist was Lauren! And she was even offered a beverage and a business card?!)... My hair looked terrible. I had literally done it better myself the night before for the rehearsal dinner. In total she probably spent 10-15 minutes styling my hair. Then she told me I had to get up because she had another client coming. I asked if I could stay up there to chat with my friend. Even though we got up there for the blowout portion at the same time, Lauren spent about 15-20 minutes longer styling my friend's hair (same length, similar cuts) than my stylist did on mine. And in those 15-20 minutes, no new client came up (which is why I was told to move from my seat). Will never go back and will be sharing the information with all of my friends who still live in Mountain Brook. But that's all, since now I have to redo my hair myself before the wedding. Worst $60 I've spent in my life. (Shouldn't have tipped!) read more

Always an amazing experience here. The staff is so helpful and professional. Everyone here always has a smile on their face and appears eager to help with anything. I've had my color done here a few times now and never have I had a bad experience. Adrienne, Alyssa, and Brianna have all done my hair at various times and each of them are so talented and warm. I would recommend them to any of my friends. read more

I've been an Aveda customer for over 10 years and for the first time am disappointed with one of their salons. There is definitely a lack of quality for the cost in many of the services that I've had at this salon. I've also been charged incorrectly on more than one occasion and have found myself having to go back to the salon to pay the 'new' cost. So, overall, the receptions and the stylists are not the best and I will not visit this salon again. read more