I've only been here once before to have hair done for my wedding. I know the owner Katie as she's…read morebest friends with my husbands older sister. Tayler took care of me today. I showed her the style I was wanting and she was eager to start. She cleaned up my undercut growth and told me she wouldn't touch the upper part because it still needed to grow out more. She was very informative and kept great conversation during my time in her chair. I watched as she used the straightener to create curls! Something I have never mastered. The salon is small but they keep busy! The salon placed 2nd on the Richmond Times Dispatch Best Hair Salon In 2018! I make the drive from Midlothian to Lakeside because it's worth it!

I am so impressed with Lisa! My hair has not looked better. She gave me an amazing haircut and…read morecolor, which was highlights and lowlights. She is extremely knowledgeable and gave me the correct cut to add more volume to my thin hair. She also styled it quite beautifully curling it with a flat iron for loose waves.

I had a great first time experience here. I'm usually terrified of anyone touching my hair, but…read moreSavannah patiently listened to my concerns and she exceeded my expectations. I asked for a cut and curtain bangs, and as a Level 1 Service provider, Savannah was hesitant/nervous to cut my bangs, so she asked Nicholle, a Level 5 provider, to come over and handle the bangs instead! Nicholle showed her how it was done and the bangs came out exactly how I had hoped! I thought this was a thoughtful, professional, and collaborative effort handled well by Savannah. The salon is clean and well kept. In a small strip mall right in Staples Mill with plenty of parking. The owner was quick to respond to my emails and schedule my appointment. At $38, it was one of the lowest priced haircuts I was able to find, with the highest ratings on Yelp. I'll be returning!

So I've been here before at the recommendation of my mother. I tend to get more outlandish bright…read morecolors in my hair and she simply colored in grey. When she decided to start growing out her roots she communicated that clearly to her stylist. Unfortunately her stylist decided she knew better (I wish I knew the name but I don't). She arrived to her allotment with all the commotion tools already out and when she asked why, the stylist said that she needed to either get the color treatment, or she would be charged for canceling part of her scheduled services. Keeping in mind that she had not scheduled colouring services, I was incredibly surprised by this kind of reaction. While I have not had a bad experience myself (the reason for 3/5 instead of 2/5) and they color and style hair quickly and well, I won't be returning based on the duplicitous practices. I would recommend this location for color updates on a one visit at a time basis only, not creating a lasting stylist relationship.

I had my first appointment with Nikki at Shear Innovations and it was great. She listened to me…read moreand what I was looking for, looked at some pictures I brought and ran her hands in my hair to see what she was dealing with. Also, great shampoo! She gave me the hair cut I was looking for. I highly recommend Nikki if you are looking for a new hair dresser!!

If you want the perfect cut, ask for Luke. I have wavy hair that's hard to manage, but after he…read morecuts it, it falls into place perfectly. Mind you, I'm super picky, so if I'm giving five stars, it's well deserved. Oh, and I drive an hour to see him, so that says it all.

I've been going here for nail services for several years. I like that the place is clean, they…read morebring wrapped sanitized tools, use foot bath liners. Picking color is a bit of drag, using those wheels of colors. I've tried remembering or writing down color numbers, but I wish they'd put these in our profiles. I have recommended to others. (Once I had hair wash/blowout and I think I'll just stay with nail services. Hair was only so-so.)

Great service here, they're always friendly and it's a clean spa. Definitely recommend for nails &…read morewaxing

Ha is amazing! You will not get a better hair cut, color, style for the price anywhere else in…read moreRichmond. She knows what she's doing. I feel like everyone I know goes to and loves Ha!

This is my first time going to the salon, and it was incredible. They performed exactly the…read moreservices I wanted, and it was beyond relaxing.

Elizabeth if a fabulous beautician! I used to go to her at the short pump location and I'm so glad…read moreI found her again. She is so talented with color and highlights and no one has given me such a beautiful cut before her! She's sweet and honest. Truly a gem!!!

Ulta is my favorite place to shop for cosmetics. I love being able to freely roam and find what…read morematches my complexion independently. The sales associates don't hover, but are there to assist when needed. I usually go to Ulta for foundation, concealers, and lipstick. They vary a variety of brands. Juvia's and Fenty are my two favorite brands and they are always in-stock. I also purchase perfume from Ulta and sometimes they are running a sale. They also carry a variety of skincare products. Ulta carries prices that can fit any budget and products that will fit any hue. I would highly recommend giving them a try.

Jalisa is amazing! She is the absolute best at what she does. My hair feels and looks fabulous!read more

Sangsook made me look fabulous. I love my haircut. She's very kind and made going to the salon a…read moregreat experience. Very satisfied customer.

Very nice, professional, and does beautiful work!!!!! Came in with natural 3C hair, wanted it…read morestraightened and BAM!!!! Love it!!