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    Toni Rust, DDS

    3.3 (12 reviews)

    Services - Toni Rust, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    A+++ Met me on a Saturday when she was closed to do a crown repair before I left town on business.

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    Rittenhouse Dentists - Our experienced and talented team prioritize your comfort while delivering outstanding care.

    Rittenhouse Dentists

    4.0(51 reviews)
    1.3 mi

    My experience with Rittenhouse Dentists in Bala has been outstanding. I originally stopped in as…read morethey were in my office building and offered an easy location for obtaining Invisalign. The office and staff are very welcoming. I was not looking forward to the deep teeth/gum cleaning that was recommended prior to arranging for the Invisalign but Dr. Steffey and her crew were so accommodating making the process as painless -enjoyable as possible. It was also helpful to me that they thoroughly explained the process, timeframe, and cost from the beginning. I appreciated the honestly and professionalism In addition, the communication and reminder messages from this practice are excellent! I will definitely be back and highly recommend!!

    I developed a sudden toothache on Dec 22, and left a message to see if I could get an emergency…read moreappointment. No one returned my call. I called twice on Dec 23rd. No one returned my call. I called on Dec 24th, on the emergency line, given proximity to Christmas and the fact that I was now in absolutely excruciating pain. No one returned my call. Same, of course, on Christmas. Same on the 26th. I mean, of COURSE Christmas is important, and of course staff and dentists should have vacations! But this is why one has an answering service and an emergency line! I will never go back. They are always so very prompt in offering cosmetic dentistry to their Main Line Matrons, but the second you have a legitimate need? Crickets.

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    Rittenhouse Dentists - Yuliya is our experienced dental hygienist. She will make sure your gums are healthy and your teeth are shining bright!

    Yuliya is our experienced dental hygienist. She will make sure your gums are healthy and your teeth are shining bright!

    Rittenhouse Dentists - Rudi is our outstanding office manager.

    Rudi is our outstanding office manager.

    Rittenhouse Dentists - Dr. Sabrina Steffey delivers outstanding patient care using state of the art technology.

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    Dr. Sabrina Steffey delivers outstanding patient care using state of the art technology.

    Steven Melman and Associates

    Steven Melman and Associates

    4.5(17 reviews)
    2.1 mi

    My experience at this dental office has been a masterclass in billing confusion and a complete…read moreabsence of accountability. It began with my two deep cleaning visits. At the first appointment, only my left side was treated. Yet somehow, the billing code submitted reflected treatment on the right side. When I pointed this out, I was casually told it was "fine" since I'd be returning to complete the other side anyway. Apparently, documentation accuracy is optional here. Two months later, I noticed a $225 charge on my credit card that I never authorized nor was notified about. This included an additional $200 for my first deep cleaning visit (on top of the $300 I had already paid) and $25 for initial films they had "forgotten" to charge me for earlier. What was characterized as a "minor" error by the office wasn't minor at all. Because they submitted the wrong films (a direct result of their incorrect documentation), my insurance claim was denied, leaving me responsible for the majority of the visit cost. No one from the office contacted me to explain the issue. My card was simply charged. After multiple calls over three months and repeated promises to "look into it," nothing has been resolved. The error may have been theirs, but the burden was mine: time, phone calls, and weeks of unnecessary back-and-forth. At my most recent visit, I proactively confirmed with my insurance that I was eligible for a covered routine cleaning. I walked in confident. I was immediately told I owed $68. After questioning it, I was informed this was actually for a prior follow-up visit that was never collected at the time. Interesting how these forgotten balances only seem to surface long after the fact, and always in their favor. After my cleaning, I was presented with a total of $113: $68 for "periodontal maintenance" and $45 for an "optional" mouth rinse. This rinse was applied without explanation, discussion of cost, or the minor detail of my consent. Not only was I never told my visit would be coded as periodontal maintenance instead of a routine cleaning, but when I called my insurance, they confirmed the copay should have been $50, not $68. So even the surprise charges were inflated. As a healthcare provider myself, I find this particularly concerning. I ensure that I document the correct laterality before amputating a limb. I obtain consent before initiating procedures. I discuss options. I answer questions patiently. I make sure my patients understand what they are receiving and what they are being billed for. That's called standard of care. At this point, the pattern of incorrect documentation, unauthorized credit card charges, creative coding, and inconsistent copays feels less like oversight and more like strategy. The front desk staff also appear visibly irritated when asked basic billing questions, as though transparency is an unreasonable request. Patients should not have to audit their dental office after every visit. I cannot recommend this practice and will absolutely not be returning.

    My visit to this dental office was great! My appointment was right on time, the dentist took care…read moreof my problem and the staff at the front desk took care of me very quickly. I've seen different dentists here and they are all very good! My whole family comes here, even my grandchildren, and they are all very happy with all the serices!

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    Steven Melman and Associates
    Steven Melman and Associates
    Steven Melman and Associates

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    American Family Dental Care

    American Family Dental Care

    1.6(40 reviews)
    1.4 mi

    I'm very pleased with the dental care I receive at American Family Dental Care…read more I've been a patient here for over a year and have experienced exquisite, compassionate, gentle care from Dr. Prat and his team. They answer all my questions, address any of my concerns and treat me kindly and appropriately. I feel comfortable and safe coming to this office and am thankful to have them as my dental provider.

    STAY AWAY!!!! I want…read moreto say that the techs/assistants are soooo sweet and friendly. And that's where the good review ends. I've been here a handful of times, hoping it would improve and it just kept getting worse. My first appointment, the dentist was SUPER ROUGH and I bled all over the place. She didn't bother telling me I had blood all over my chin and mouth and it wasn't until I left and got in the car that I noticed it looked like I had just eaten a live chicken. On my second visit, she improved quite a bit so I figured maybe she was just inexperienced. But then that second time, I was given a referral to an oral surgeon for a consultation. They closed out my appointment before I was finished and ready to check out, and for some reason that caused the system to lock up and it wouldn't print out my referral. So they wanted to do this elaborate thing where they scheduled me for a fake appointment another day in order to make it print out, but they wanted me to come back and pick it up at the office. I live nowhere near the office and told them it would be a lot in gas and I wouldn't have the time to come back for a few months. I asked if it could be mailed, and they made it seem like it was absolutely not in the budget for them to use one single stamp to mail one single sheet of paper. It was a whole thing and eventually they mailed it, but I had to get pretty nasty first. My third appointment was scheduled for a Saturday morning at 9am. I arrived. I waited until 10am. They were no where near ready to take me because I could hear the dentist with another patient in the back. I politely left and asked to reschedule. They moved the appointment ahead a few weeks, again on a Saturday at 9am. I showed up once more and the office was locked/closed. No dentist. No hygienists. No admin staff. I called and left a message, expecting an explanation that Monday. Nothing. I called Tuesday and got hold of a human who promised me a call would be coming my way later that evening. Nothing. It's now been a week and I've heard absolutely zero from them. Shady AF, dude.

    Jay Lackman D.M.D

    Jay Lackman D.M.D

    3.8(4 reviews)
    1.0 mi

    Dr. Jay Lackman is pure evil…read more I was 23 years old when I had my first (and last) appointment with Dr. Jay Lackman. He did the dental cleaning, took some x-rays and told me that I have to pull multiple teeth out and get implants. That was shocking to me, since I always took good care of my teeth and considered myself healthy. I had no complaints, no crowns, no major issues and only had to get a few fillings done throughout my life. Some of the teeth that Dr. Jay Lackman thought needed to be pulled never had a single cavity in them. I was lucky to have a perfect bite and never wore or needed braces, so ripping the teeth out to free up space wasn't the case either. I figured the guy was a con artist and decided to never see him again. My husband, on the other hand, was less lucky and agreed to getting an onlay during his first appointment which chipped off shortly after. It's been seven years since our unfortunate encounter with Dr. Jay Lackman. We have seen many dentists and not one of them ever suggested we get implants. The memory of Dr. Jay Lackman still haunts me to this day. My only regret is not writing this review sooner.

    Dr.Jay Lackman DMD LLC 200 Monument Rd, Bala Cynwyd, PA…read moreEdit your review 5.0 13 reviewsSort by: Most relevant A Google User A Google User just now-Edit How do you tell a story where the Doctor is the super hero? That is the kind of doctor Jay Lackman is. I had an on going issue. Many of Doctors where clueless. Not Dr. J with his most modern Scan Xray equipment. he took care of a 3 year long tooth ache in one day.

    Toni Rust, DDS - generaldentistry - Updated May 2026

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