The worst service ever!
My dad has been using this Barber shop over the last 3 years. Dad has various disabiliities after a stroke, which means he walks slower from door to the chair (1 min longer). We have had no problems with the same young barber,he is always very good; however, from October last year, when we visited the shop there was a older barber who cut my dad's hair. As it was a lunch time on Monday this gentleman asked us not to come during lunch time as they might be busy,we can visit them either in the morning or afternoon.
This shop does not have an appointment system, just walk in service,also,I work full-time so I have to use my break time to help dad out. To respect this gentleman 's suggestion, we visited the shop again last Saturday,after 3.30pm, there was no customer in the shop,only the younger barber in the shop, I went in first,asked if that is ok to cut hair for dad, he said no problems, we walked in and had cut, it was very lovely.
Just about time we put coat on, this older barber jumped in,said we can not use their service unless we come 9.30am, he said that dad taks longer to walk to the chair,he can use the same amount time to cut two people's chair. Oh, dear, within 1 min?! I mentioned that I am the only one who can help my dad, I can only help him with my lunch break or weekends afternoon(he suggested to us before); then he said: tough, there is nothing he can do...
We will not use this shop again, the attitude from the older barber was absolutely horrible; it seems he has some kind of problem with disabled people and has no idea about customer service. Never again. read more