Over the years, the price has nearly doubled, and the quality has nearly halved…read more Most recently, I spent $38 for their mid grade full service wash. When I was called to look at the car, I noted that the mats still looked horrible. The excuse was that I didn't pay for having them washed down. The issue, however, in my mind was that this was not even vacuumed, with bits and pieces of small sand and salt that came up with the little moisture on my fingers. Shrug.... Took the truck and due to my being late, drove off distracted. The next day, I noted that they never cleaned my touch screen, windows and mirrors had spotting and streaks, and trash was still under the seats. So much for the promise of being "Detail Driven"...

Best car wash in town! They do my husbands work truck about every 3 months and it always turns out…read morebeautiful.

A good place to get your car washed while traveling…read more While visiting the O'Fallon, Missouri area, we decided to stop at Waterway Carwash to clean the car after several days of traveling. The location was easy to find and offered both fuel and a car wash, making it convenient to take care of both at the same stop. We filled up with gas first before heading through the wash. Since this was our first visit to a Waterway location, we weren't familiar with how everything worked. The wash itself was straightforward, and after it was finished, we pulled into one of the vacuum and detailing spaces to wipe down the car. A staff member politely informed us that we had parked in an area reserved for VIP members and directed us to the appropriate area for standard customers when we were pretty much done. It was an easy mistake for first-time visitors to make, but the employee handled it professionally and courteously. The facility itself was very clean and well maintained. The vacuum and detailing areas seemed well organized. The prices also seemed very reasonable for the services provided. Overall, we had a good experience despite our brief confusion about the parking areas. Between the clean facility, courteous staff, reasonable prices, and convenient location, I would recommend this Waterway Carwash to fellow travelers or anyone in the O'Fallon area looking to give their vehicle a good cleaning.

So, I am the guy who reads others' reviews before writing my own. I was kind of let down by…read moreothers' negatives. My review is going to be positive. I liked the experience even though I am not a machine wash kind of guy. The reason I did this is because this is my father in law's car. He doesn't keep his car up that well. I work in a shop and was going to take his car in for an emissions inspection and the car was gross inside, spilled soda, MaccyD's bags, an unopened Dr Pepper, change all over the center console where there was spilled soda. I am rambling, anyways, I couldn't drive in a germ ridden so I took it to Waterway. The place is amazing, the pricing for the full service was great, I even got a ceramic style protectant which made the windows water repellant. The young lady asked if I wanted the trunk cleaned as well, I said no, I didn't even want to know what that looked like if the interior was in such grossness. They asked after the car bath if I wanted any attention to certain parts of the interior. I said yes, please really clean the center console. They did a stellar job inside and out. I like that the wheels were even very well cleaned (the design has a lot of spokes which is kind of hard to get in between, though they cleaned them well). Very good pricing, very attentive and courteous staff, very nicely laid out outside couches and indoor waiting area, I like that they have greeting cards as well (my brother just passed away and I was looking for a sympathy card for my sister in law). All in all, I highly recommend, you can't go wrong.

They do a fantastic job on all 3 of my vehicles. I drop it off in the morning and pick it up a few…read morehours later. perfectly detailed. I recommend them to everyone.

Did another fine job again, I only get my car cleaned once a year. For $65 to do the car inside and…read moreout and the trunk was perfect. They even put my new mats in for me. They will also do the backseat dog covers as well.

Really nice and brand new car wash where you pay a flat fee for the wash then get to use the…read morevacuums. They also offer towels, a place to clean matts that aren't rubber, and some spray cleaner at each station. I was here kind of late on a Saturday and it wasn't too busy. Like most of these automatic washes it does not do a perfect job but if you touch up a few spots yourself afterwards and do the windows by hand it's not too bad. My station was out of towels though (sad face). I'm sure I'll be back because it's in the parking lot next to one of my favorite pizza restaurants.

DO NOT USE THIS CARWASH. Damaged my car. I filed a claim with pictures during the same visit…read more WOLFRUM location Local mgr said they could not do anything but file the claim with the HQ. I was supposed to get contacted 3-4 days. Nothing a week later so emailed the CS email. After back and forth they said they do not deal with incidents or damage claims and to go back to the local car wash. Unscupulous, unethical and DO NOT RECOMMEND using their car washes.

Took my car in for an interior and exterior detail and left with a car that looks brand new! They…read morewere super thorough.

Above and beyond every time. There is a reason there can be a 30 min wait, these people do a…read morefabulous job, they get everything, door panels get detailed and every jamb gets sprayed and wiped down. Best car wash I have found in 50 plus years. Thank you Gen. Grant, keep up the great work!

These guys do a great job! I recently had my car waxed and asked them to vacuum the interior, the…read moredid an excellent job and didn't even charge me for it. The wax job was top notch as well. The owner is very conscientious about his work and even did a walk around when I picked my car up. I couldn't ask for better service! Thanks guys!

DO NOT GO HERE. I PAID $175 FOR A FULL DETAIL INSIDE AND OUT AND THE JOB IS SHIT AT BEST. I DROVE…read more45 MINS TO THIS PLACE TO COME BACK TO MY VEHICLE LOOKING LIKE CRAP STILL. THEN THIS PLACE TOOK MY MATS OUT THEN DIDNT REPLACE MY MATS BACK IN MY VEHICLE. I GO BACK TODAY TO PICK UP MY MATS 45 MINS DRIVE AND ALL OF A SUDDEN THEY ONLY HAVE 2 OF MY MATS AND THE REST OF THE SET IS GONE FOR THE BACK OF MY CAR. THEN THEY TRIED TO SAY I DIDNT HAVE MATS IN THE BACK. I STILL HAD--Dirt on rims , streaks all over glass, they wiped around suction on glass instead of removing it and clean, there was dirt in all the doors, the seat buckled weren't touched, the headrest still has dirt on them, the headliner was barely touched, there was spray on the odometer reader that looks like they sprayed and didn't wipe it up, there was dirt in the back trunk, there was dirt on the sides of seats still, dirt in arm rest, bugs on the dashboard, in the door cubbies there was dirt in there as well.....PLEASE DONT WASTE YOUR MONEY. I sent this place a fb message and they offered to try to fix it but I already left my vehicle with them from 9am-2:30pm paid them $175 and drove 1 way 45 mins and back 45 mins 3 times. Edit

Worst car wash experience ever! They have certainly went…read moredownhill. I was there around 1130a and the only car getting serviced. Had to tell the guy to re vacuum, I could still see stuff on carpets, clean the review mirror, clean the passenger side wheels (they were gray), vacuum out the back, and more I've already forgotten. My windshield still has spots on it and so does the front of my car. I'm so disappointed! They used to be my favorite full service car wash, but I will never go back there again!

My first visit to this location and find myself a fan of Waterway Car Wash. They offer somewhere…read morearound a half dozen locations around the St. Louis area. Not only a car wash, but also a fueling station is included. What I found to be one of the more positive aspects of the business are their gas pricing through Waterway Fuels. I'm sure it's a draw into their wash, but it worked for me needing a fill up coming off the road. I encountered a friendly staff person who assisted me with payment of the wash and a ticket. Also, one of the aspects of the business that I've never seen at any other car wash before is a bug prep area. Again, perfect coming off the road with lots of bugs. It's an area right before you enter to scan your ticket. The prep area offers brushes, squeegees and plenty of soapy water. My ticket scanned with no issue and the wash overall was pretty good. They also offer self-serve vacuums which I skipped this time. An overall clean operation with strong service was my take away. I'm sure that I will return next time in town.