Always a good wash. Good hours. no tipping! Pick up a…read moredamp towel on the way in. Includes dryers at the end of the line. Has self-serve vacuums on each side of the car that reach to the trunk / lift gate. Provides window-wash solution and freshener. Compressed air nozzles for cracks and crevices! Floor mat wash machine can now accommodate many Weather Tech mats. Or they'll pressure spray at entrance. Monthly Club price includes unlimited washes.

First time I did a review I rated this place well they got 5 stars from me. But hey times are…read morechanging. So I get the monthly vip stuff. Everytime I come here and I think the arm will go up it does not. Now when I come Im not super busy but I aint got time for them to look me up in the system and blah blah blah. Why you charging my credit card but its always a big ol game of clue to let me in. I dont feel like vip Matter o fact I feel like I want out this club. The towels have spider webs on them. I'm just unhappy over all. The last 8 times they dont ever have air freshener for your car. No snacks. What makes this vip worthy. I got to vacuum out my own car. I issue them one star. Yall got ta do better. Treat your vip customers better. Vip member hump yeah right!

A good place to get your car washed while traveling…read more While visiting the O'Fallon, Missouri area, we decided to stop at Waterway Carwash to clean the car after several days of traveling. The location was easy to find and offered both fuel and a car wash, making it convenient to take care of both at the same stop. We filled up with gas first before heading through the wash. Since this was our first visit to a Waterway location, we weren't familiar with how everything worked. The wash itself was straightforward, and after it was finished, we pulled into one of the vacuum and detailing spaces to wipe down the car. A staff member politely informed us that we had parked in an area reserved for VIP members and directed us to the appropriate area for standard customers when we were pretty much done. It was an easy mistake for first-time visitors to make, but the employee handled it professionally and courteously. The facility itself was very clean and well maintained. The vacuum and detailing areas seemed well organized. The prices also seemed very reasonable for the services provided. Overall, we had a good experience despite our brief confusion about the parking areas. Between the clean facility, courteous staff, reasonable prices, and convenient location, I would recommend this Waterway Carwash to fellow travelers or anyone in the O'Fallon area looking to give their vehicle a good cleaning.

So, I am the guy who reads others' reviews before writing my own. I was kind of let down by…read moreothers' negatives. My review is going to be positive. I liked the experience even though I am not a machine wash kind of guy. The reason I did this is because this is my father in law's car. He doesn't keep his car up that well. I work in a shop and was going to take his car in for an emissions inspection and the car was gross inside, spilled soda, MaccyD's bags, an unopened Dr Pepper, change all over the center console where there was spilled soda. I am rambling, anyways, I couldn't drive in a germ ridden so I took it to Waterway. The place is amazing, the pricing for the full service was great, I even got a ceramic style protectant which made the windows water repellant. The young lady asked if I wanted the trunk cleaned as well, I said no, I didn't even want to know what that looked like if the interior was in such grossness. They asked after the car bath if I wanted any attention to certain parts of the interior. I said yes, please really clean the center console. They did a stellar job inside and out. I like that the wheels were even very well cleaned (the design has a lot of spokes which is kind of hard to get in between, though they cleaned them well). Very good pricing, very attentive and courteous staff, very nicely laid out outside couches and indoor waiting area, I like that they have greeting cards as well (my brother just passed away and I was looking for a sympathy card for my sister in law). All in all, I highly recommend, you can't go wrong.

I did NOT get my car washed here. The parking lot was extremely tight when I pulled in, all the…read morebays were full and the line into the one auto wash was super long. I didn't have the time to sit and wait. Maybe next time there will be an opening and I can circle back on the product and a cleaning update.

The automatic car wash did not clean my car for the third time. Reached out to the owner, Mark, and…read morehe basically called me a liar. Extremely rude and hung up on me. Will never use this place or recommend it to anyone.

When Scrubbles car wash opened up on Wolfrum Rd behind the Valvoline instant change I thought to…read moremyself, great just what we need another car wash. I have since learned that we didn't need another car wash, but we did need this one. For the money you pay here it's the best deal in the state. They have happy hour seven days a week 8 AM to 9 AM and 6 PM to 7 PM and all day on Wednesdays you can get a standard car wash for only five dollars. But what really impressed me was everything else you get for free, high pressure vacuums, floor mat cleaners, for carpeted and rubber mats, a spray bottle with Windex to get your windows even cleaner, they even supply you with nice quality shop towels to wipe down the inside of your car in your windows with . For five bucks it's a hell of a deal.

i have gone to the one on Saltlick Road since it had opened. Assuming I would get what I paused…read morefor, I had been in some mud the previous month. went to the car wash paid 22.00 dollars at least 3 times over the past month. Making sure what I had picked did undercarriage. To my surprise there is no way it's running. I called and of course had to leave a message to no surprise no call back. Dont be just another shady company and steal from your customers.

Really nice and brand new car wash where you pay a flat fee for the wash then get to use the…read morevacuums. They also offer towels, a place to clean matts that aren't rubber, and some spray cleaner at each station. I was here kind of late on a Saturday and it wasn't too busy. Like most of these automatic washes it does not do a perfect job but if you touch up a few spots yourself afterwards and do the windows by hand it's not too bad. My station was out of towels though (sad face). I'm sure I'll be back because it's in the parking lot next to one of my favorite pizza restaurants.

DO NOT USE THIS CARWASH. Damaged my car. I filed a claim with pictures during the same visit…read more WOLFRUM location Local mgr said they could not do anything but file the claim with the HQ. I was supposed to get contacted 3-4 days. Nothing a week later so emailed the CS email. After back and forth they said they do not deal with incidents or damage claims and to go back to the local car wash. Unscupulous, unethical and DO NOT RECOMMEND using their car washes.

I just went to get my car cleaned out. It was not that dirty to begin with but let me add. They…read moreliterally just vacuumed the car and barely even did that.

First and probably the last time I'll go here. $40 plus a $5 tip for dirt clearly still on the car…read moreand water spots left because the high school kid didn't take 5 seconds to check to see if he got all the water off the car. Seems like he was too busy flirting with the cute girl doing the Corvette instead of paying attention to was he was doing.

Today I cancelled my car wash membership. Since Zips bought this property quality and service have…read moresteadily declined. The air blowers--even with the previous company--have always been an issue by leaving far too much water on the vehicle. However, the so-called free vacuums are now an issue. (They're not free because you have to purchase a wash to access them.) It's dicey whether you'll find a spot where vacs work on both sides of the car. Due to non-operating and broken vacuums I moved my car four times and did not find machines working on both sides. I eventually vacuumed one side, then moved the car to finish the other side. Small air pistols previously allowed me to blow off excess water on windows. After multiple tries I found none working today. I simply haven't been getting my previous value and am now paying more. There are also many more nearby car wash options than even a year ago. On the plus side, employees were friendly and helpful in canceling the membership.

This place always makes my daughter & I love car washes even more. After the lights & awesome soap…read morefrom the wash, the quality of my vehicle is usually spotless. The price could be better, but you can't go wrong with top value.