On or about the week of June 7th 2024, I had occasion to do business with Tommy's Auto Works at 125 NE 23rd Ave STE D, Gainesville, FL 32609, (352) 577-9502. Specifically, The 545RFE Transmission in my Gen 3 Ram 1500 pickup was in "limp" mode.
A mechanic I trusted and had used for years suggested Jeff, the transmission builder at Tommy's was the man I needed to see. So I told Joel at the counter I would like to speak to Jeff. He very politely walked me back to Jeff's bay and I was able to ask my questions of someone who impressed me with his 30+ year knowledge of his craft. Decision made.
I dropped my truck off on Monday and by Tuesday afternoon I had the diagnosis, not just a bad valve body like I thought or hoped, no sir, the problems were much deeper and would require a full rebuild. Knowing that was outside my budget, Jeff suggested I find another transmission.
Brief search on the internet, I found a used 545RFE with half the mileage for a fair price and dropped it off at Tommy's three days later. The next afternoon I get the call from Joel that my truck is test driven and good to go. All in all excellent service, professional staff, and fair pricing.
Everyone I met at Tommy's was very courteous, knowledgeable and friendly in their demeanor and attitude. From my experience with Jeff and Joel at Tommy's Auto Works, I am recommending them to my friends and family. I was very impressed with what I saw, what I heard, how I was treated and the organization I saw in their shop. I am happy to have found a trustworthy and competent full service mechanic shop right in the middle of Gainesville just off Main St at 23rd Ave. Thank You Tommy's Auto Works! Sincerely: Fred V Albury read more