Had the front/rear rotors & pads done on my 2009 Odyssey back in July 2022 for approx $700. Ivan…read moresaid he used Akebono coated parts which are suppose to be a premium product that I've used in my other vehicle with excellent results. The following spring, with only 10k km on these rotors/pads, I started to notice brake performance decline with it not really biting and needing to apply a lot more pedal pressure to stop properly. Brought it back for Ivan to inspect. He said rotors had a lot of rust, however, they were all suppose to be coated which greatly increases the time for rust to form. So, for rust form so quickly and so severe to affect performance in just 8 months and with only 10K Km since install....that just doesn't add up and Ivan wasn't able or willing to offer anything (possible defective warranty etc) other than to resurface them for an extra $100-200. That really didn't make any difference. So, I ended up going back to my regular guru who replaced all the pads with Power Stop shortly after. Fixed it and it was 100% better. Not sure if the issue was with the parts, the installer or a bit of both. Things just didn't make much sense to me and Ivan wasn't really taking any initiative or making any effort help me other than charging extra to hopefully remedy my issues. Lesson learned...Will keep to my guru from now on.

Got my oil changed here. They were quick and timely. They also inflated my wheels for me…read more My car hood was malfunctioning and they went above and beyond in helping me troubleshoot the issue!

Wouldn't go back if you paid me. If they stay behind the counter and never get close to your…read moreperson, that way the employees can't assault you the place could be better.

I found Today's Automotive from CAA's website, as it is the closest CAA approved auto repair shop…read moreto my house. I called for an appointment to repair the taillights of my car. The friendly owner told me to just come down, no appointment necessary. The owner greeted with a smile. The auto staff who came out from the shop at the back was polite and smiling. They had other cars on the docks, but they fixed my car's taillights in 20 minutes because I called ahead. Cool shop. Friendly people. I only did this one job with them so far, so I would rate them 3.5 stars. I think I will return for other work and see if new experience warrant revision of rating.

Brought my 2003 Jeep Grand Cherokee in for a persistent intermittent starting problem. They…read moreperformed a parasitic drain test and found the it related to bad wiring in the after market radio from the previous owner. Two hour labor charged, same day drop off & pick up (did not schedule an appointment). Happy customer here, will return for future services when needed.

Great service! Fair prices. Family operated. Very accessible location. They take appointments as…read morewell. Monday - Friday from 8-5.30

I've known Frank since I was 17,I'm 69 now Wouldn't take my…read morevehicle anywhere else. Honest and fair. Great shop.

Frank and his team have been servicing my trucks for 5 years, they take pride in being mechanics,…read morehelping educate and find the most reasonable solution's

I do have my own mechanic but due to the distance, I looked up one closer to my work and having…read moredriven around to "shop" for pricing, I ended up calling them for an appointment. Spoke to Greg and booked the appointment same day. Dropped off the car didn't expect much except for what needs to be done. Mind you I am very particular with my cars so I'll know if they have done a good job or not. When I picked up the car, Greg actually told me they have done more than what I've asked for as there were more needed, but billed me the same price and he put down what else are having deficiencies so I'm aware of what may come next. Overall, super friendly, know what they do and don't scam people. I wish there are more mechanics like them!

So difficult finding an honest mechanic, especially as a female. Most places would try to rip you…read moreoff. Not this place. They are very honest, great quality work and don't try to oversell you on services you don't need. They are very thorough with their work and very friendly. Definetly recommend!

Horrible experience. They butchered my car. Had to take it to the dealership to fix what they…read moredestroyed. Stay away from these people.

Love this shop. Been a loyal customer for 40 plus years. I followed George over from the days of…read morehim having a gas station at Vic Pk & Surrey.

Having read other great reviews, I decided to stop by and see what they had to say about my…read moreparents' car, which has lost its side skirt panel to a nice mountain beside our driveway over the winter. Being decently handy, I had an idea of how I might go about repairing it myself, but sought professional advice. The gentleman I talked to backed up what I had thought, and suggested I could do it myself, with the right parts. He pointed me in the right direction, and saved us $400, that we would have paid at the dealership. Excellent customer service, I'll definitely be returning if we need a mechanic to look at our car.

I would strongly caution motorists before trusting this shop with a major repair…read more In March 2024, I PAID MASTER MECHANIC TO REPLACE the flex/Y-pipe on my 2015 Infiniti QX60. Approximately 27 MONTHS LATER, I was advised that the same exhaust component needed to be replaced AGAIN. In my opinion, that is an unacceptable lifespan for a repair of this nature and raises serious questions about the quality of the part supplied, the installation, or the original repair. I retained the invoice and photographs and subsequently examined the components on the vehicle. Rather than reassuring me, what I found left me with MORE questions about exactly what was installed in 2024 and why I was facing the same repair again barely two years later. This is what concerns me most: customers generally cannot crawl underneath their vehicles and verify expensive repairs themselves. We PAY professional mechanics because we TRUST them to install the parts we paid for and perform the work competently. After this experience, that trust is gone. I brought my concerns directly to Frank, the Service Manager (Habib the owner refused to speak with me). Frank refused to answer any of my questions and did not provide an explanation. My advice to other motorists is simple: DOCUMENT EVERYTHING. KEEP YOUR INVOICES. PHOTOGRAPH THE PARTS. ASK TO SEE WHAT WAS REMOVED. GET A SECOND OPINION. I would NEVER entrust another vehicle to this location.

My mechanic referred me to Northwest to replace / repair a damaged side mirror. John said to come…read moreby and he would assess. Assessment was quick and parts required identified. A day later the new mirror was installed - as well as a quick small paint touch up on a spot. Quick, honest, trustworthy. The value of this type of service, where you know you, and your vehicle, are being taken car of is invaluable. Highly recommend.

I had an amazing experience for the second time with NW. Auto Centre when I had a second accident…read moreand somebody ended my car and totalled my bumper. John and his staff outstanding people to work with. The bumper looks brand new like I just bought the car. It's beautiful.. I would not hesitate for a second recommending John who runs the shop. I would give him 10+ out of 10. He truly has looked after me on two occasions I have told my neighbours have asked where my car got done and if it weren't for John and his fantastic workers, my car would not be here. I have great respect for him and what 100% recommend him to anybody looking for a decent honest and knowledgable gentleman as John is. Thank you again for an amazing experience and for your quick work. And easy and smooth transition to the rental company that he used. I had no no stress at all because of him.