About a year ago, we hired Tomahawk Flooring to install laminate flooring before we moved in. They did a superb job and the review we left on Angi reflected that. Unfortunately, our second experience with Tomahawk did not go nearly as well. Last summer (Aug 2022) we hired them to build a screened in porch over an existing deck. They gave us a quote and estimated the job would take 3 to 4 weeks. Based on our positive experience with their flooring job, we hired them. That was in August, 2022.
Long story short, it's been eight months and our "three-to-four-week" project remains unfinished. From September through December they repeatedly assured us that they were prioritizing our job and that they would be finished before winter. We believed them. During that time they showed up sporadically, cancelling often. When they did come it was usually after 12:00 noon, which meant they could put in only a few hours at a time before sunset. Come December we reluctantly agreed that the project would have to wait until spring to be completed. Fast forward to the beginning of April, 2023, and after more promises to finish were made and then broken, we decided to hire another contractor.
The deposit they asked for was more than 50% of the total cost. We have since learned that this is not permitted according to Maine law. The State of Maine Attorney General's website states: "For all home construction and home improvement projects over $3,000, Maine law requires a written contract with a specific provision that prohibits payment up front of more than one third of the contract price." Unfortunately we were ignorant and naive about this. We acted in good faith and gave them what they asked for. We believe we are entitled to a refund and have requested one. There's been no response. We are prepared to pursue this further. We are leaving this review so that anyone considering them will be able to make an informed decision. read more