Texted me several times to confirm my appt and even asked me to come in earlier the day of my…read moreappointment. Then decided to call me at 1:52pm for a 2pm appt to tell me that the insurance provided was out of network. They took down all my information when I made the appointment and could've checked that long before 8 minutes before my appointment. Then had the audacity to try to sell me on their garbage cleaning plan when I clearly have insurance. Dont bother to go here they're lost.

Very professional and pleasant always. My favorite dental practice. They will take good care of…read moreyou!

Dr. Elhindi is an excellent dentist! After my wisdom teeth appointment at another location was…read morecanceled, he was able to see me on short notice and remove my wisdom teeth the same day. He made me feel comfortable throughout the process and followed up a few days later to make sure everything was healing properly. I am very grateful for his care and highly recommend him and his team.

I am posting this because after reading other low reviews for Smile Obsession locations, I see that…read moremy experience was not isolated. Other patients have complained about appointments not being handled properly, concerns not being addressed, rushed cleanings, long waits, staff being unfriendly, billing concerns, cavities not being filled right, poor denture work, uneven dentures, and the list goes on. They also said cavities were not filled right. People were told to keep coming back because it was the end of the year and to use all the money. There were complaints about poor denture work, uneven dentures, and the list goes on. My situation is even worse because I was kicked out from returning after I complained and left honest reviews about my experience. I checked, and all my reviews -- the ones I made before -- were positive until now. I had actually praised Dr. Carson because I did like him and felt he helped me, but that does not erase the problems I experienced with the office. I gave this place several chances. I had appointments where I showed up and was told I did not have an appointment, even though I had screenshots proving I did. That wasted my time, my transportation, and my energy. I also have serious health issues, including heart failure, high blood pressure, back problems, and difficulty walking. During one visit, after dental work, my blood pressure was extremely high, I could barely stand or walk, and instead of showing real concern, I felt rushed out. I also had concerns about my dental work, including my bridge not feeling right and not looking even. Other people are now complaining about poor dental work too, including fillings, dentures, uneven dental work, and dentures or bridges not being measured correctly. They can contact Google review staff and have bad reviews deleted or hidden, while only showing mostly positive reviews, so keep that in mind when you go. They triple charge you for denture work and do not measure your teeth correctly, so your dentures or bridges may be messed up. Never trust Google reviews alone because businesses can pay to have reviews deleted or hidden and only show positive reviews. Click "lowest reviews" and read what other patients are saying before you go. I was still willing to give them a chance, but after I complained by email, contacted leadership, and posted honest reviews, I was told I could no longer come back. That feels like retaliation against a patient for speaking up. Looking at the other reviews, I see a pattern: patients saying their main reason for the visit was not addressed, cleanings felt rushed, waits were long, dental work was not done properly, billing was questionable, cavities were not filled right, dentures were uneven, and the office changed after Smile Obsession took over. Patients have a right to tell the truth about their own experience without being punished, screamed at, embarrassed, or kicked out. This review is based on my personal experience and the pattern I see from other patients' public reviews. I would tell anyone considering this office to read the lowest reviews first, not just the positive ones. People deserve to know how patients are treated when something goes wrong.

I have a great experience every time I visit Dr. Sampalis,I have a very bad teeth and he always…read moretake care of my problems , the staff is friendly.

Found this dentist on three different healthcare provider websites. Called the receptionist was…read morevery rude and condescending. She replied that their dentist would never advertise or be on any healthcare website. So I passed on the office. I would never go to a dentist office with rude condescending office staff. I am quite sure the state of Illinois has other dentists that are fine with advertising on healthcare websites and are happy to take new patients.

As a patient who's been coming for several years, today 11/10/22 was a huge disappointment!…read more My appointment was at 11:30 I wasn't asked to come to the back until 12. The heavy set assistant put the bib around me, asked if I wanted to watch tv, I said no, she left. About 12:15 I sat up in the seat to see if I could get someone's attention, to ask when I would be seen. The assistant came into the room and said, the doctor is with another patient she will be in shortly. I asked her, is this new, for patients to wait almost an hour before they are seen? She said, Dr. Marshall is on vacation so the other dentist is taking his patients. As we were speaking the Dentist walked into the room and said, what's the problem? I said, I've been waiting almost an hour. She said, no your appointment was at, before she could get it out I said, 1130 . She said, so you've been waiting about 30 minutes, it's 1210 I said no, it's actually 1220. She nonchalantly shrugged her shoulders and said, emergencies happen. The way she looked at me was as if to say, oh well, wait til I'm done. I began to fix my purse strap, she said, are you leaving ? I said yes because you're being very rude and inconsiderate. She said, nonchalantly, ok and walked to the front desk to tell the receptionist, i wasn't being seen because i didn't want to wait. I told her, no, I'm leaving because the dentist was being extremely rude to me. I left in shock! I couldn't believe she was as rude and inconsiderate as she was. It was as if she was doing me a favor or as if i was late and she had to wait on me. I waited almost an hour to be seen, not one time did anyone apologize for my wait or show any consideration for my time. I had to find a baby sitter for my three month old baby for this appointment just for the dentist to be extremely rude to me and waste my time. I would never give my business to this practice as long as she's there! I have referred so many people to this practice from SWA, including a few family members, but I will be sure to tell them about the experience I had today so they can find a new place to go as well. Dr Marshall didn't seem to be as rude and ignorant as the female dentist that works there. I hope you clean house because she will be the cause of you losing a lot of patients. And by the way, while I was there some of the workers were talking about another worker leaving the practice ( I believe) and said, this place is going to go to shit when you leave and I was actually getting paid on time with you here. So obviously there is more going on at this practice than just that rude, nasty,ignorant female dentist!

Been going here since they opened in this location, and prior to that was a patient at the other…read moreoffices in Evergreen Park and Orland Park. Super friendly staff, knowledgeable and talented dentists, overall great experiences had by me every time. Dr. Richard is great, as is Dr. Erica. Can't say enough nice things about the place, really. Definitely recommended.

After my first visit l was eager to return. Dr Handa has a calm spirit and a light touch with her…read moreequipment. The office dental assistant was pleasant and helpful with the information l needed. I'm definitely following up to complete some needed work

Very clean location. The staff were all very friendly. My Hygienist was very outgoing and the…read moredoctor was nice as well. Easy to respond via text, was a huge convenience also. I've already scheduled my next cleaning .

I have always been fearful of the dental visit, but that has all changed now that I found Glow…read moreDental in Oak Lawn. the compassion and care given by all staff and doctors was exemplary. They explained fully what I needed to restore my dental health and made it happen in an affordable way. I've never experienced such a positive caring office visit before. I have found my new dental professionals. If your dentist is retiring like mine, give Glow Dental a try. I know they will become your permanent dental destination. Linda M

To start Dr Barr is great. However her partner is not. To start it felt like he was trying to pull…read moremy top lip over my head. Then I need extensive work done. They wanted to charge me $12,000 after discounts. That's half my kids college tuition. Also they asked for that with a Bentley parked in the lot $200,000 worth or car. Just plain greed. It would cost less to fly to Europe and have it done. Do not go here

I have been going to Southwest Denture for over 15 years, they do great dental work and will work…read morewith you as far as payments they also except most insurance plans. My wife had some major dental work done there and a bridge made there. Paul and Carol have been there many years because of their great service, especially to our seniors.

This practice has really changed over the years…read more Appointments take forever and are never on time. Office staff is constantly changing and not really knowledgeable. They insisted on charging a service fee on a debit card which is illegal. I told the staff and they shrugged their shoulders and said it's their policy.

Terrible place to get your teeth done. I came in for a toothache. Apparently I had multiple…read morecavities but yet took 45 mins to fill. To think about it I though that was wayyy too fast to fill them and make sure it was correct. Discussed my pain from my toothache said that it was just a cleaning I needed. After numbing wore off was still in pain. I paid what they said I would have to pay in person. Got a call saying I needed to pay 100+ more dollars due to insurance adjustments. Okay cool the said Dentist in house said my card was on file and charged my debit. I was told from him that I didn't need to pay any more. Then after I set another emergency apt to get a appointment in for still having pain I get another call the next day saying from Daisy that I needed to pay more from adjustments. I told Daisy to take out my card on file because I'm going to another file. She responds back I don't have a card on file for you I don't know how he authorized the payment before. What? Where is my card file stored and how was it processed before? Who has access to my card? And to remember I used the card in tap method and never saved my card to them. How did they actually get my card on file? This is 3 times I paid them for my 10+ cavities I had. Pay attention to the other reviews they are terrible and just want your money. On top of that the staff was speaking in another language while serving me I didn't know what was going on. Or if they was being truthful in the amount of "cavities " I had. If I could give a 0 I would !

Dr. Baptist performed an oral surgery on me to pull a very broken tooth. After the surgery, I…read morerequested pain medication because I needed to go to work the next day. He literally laughed in my face and told me that he never prescribed pain medication even for bone surgery. I explained I have a low tolerance for pain and needed to go back to work. He laughed in my face again and told me to take an over the counter Tylenol. I ended up missing 2 weeks of work or around $2000.00 All because he took my pain as a Joke. Please if you need something serious don't go here.

Absolutely horrible! My husband came for a cleaning. We asked if they were in network with our…read moreinsurance plan, they assured us that they were. After receiving his cleaning, we received a bill for over $400. I called and spoke with Jennifer (after multiple attempts to get in touch with anyone) and she said she didn't know who would say they were in network with our insurance, because they only work with 1 insurance company. She told me that she would re-bill our insurance to see if there would be any coverage. After insurance was billed again, I received a statement (over a year after the appointment) saying that we owed $193 and that the remaining portion of $224 was covered. This was in May of 2024. I paid the $193 immediately and thought I was done with it. I received a bill one week before Christmas saying that I now owed the remaining $224. I called the office immediately and Jennifer said not to worry about it and to enjoy my holiday, she would look into it. January rolled around and I never heard back, but I received a letter from a collection agency saying that that we owed $298. I called to speak to Jennifer and left multiple messages. Finally I asked to speak to someone higher up and spoke directly with the Dr. he informed me that this would be cleared up and we would look into it and get it figured out. Less than a day later and called me back and said that I had to pay collections and that the company was charging me a fee. I spoke with a collections agent and they told me that the dental office adds their own fee of 33% to all of their invoices that they send over, just for their pocket. She also told me that my invoice was sent their in October. I did not even receive and invoice until December and called immediately. I have never had a bill sent to collections. Ever. Completely shady business practice to ignore a customer and send an invoice to collections when being told the account was paid. Keep a close eye on your account, you will be sent random bills years after your appointments