Cancel

    Open app

    Search

    Tom Phillips Floor Covering

    5.0 (1 review)
    Closed Closed

    Services - Tom Phillips Floor Covering

    Carpet installation

    Floor installation

    Tom Phillips Floor Covering Photos

    You might also consider

    Recommended Reviews - Tom Phillips Floor Covering

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Tom Phillips Floor Covering

    You might also consider

    Flooring & More Carpet One Floor & Home

    Flooring & More Carpet One Floor & Home

    (4 reviews)

    I would give this place 0 stars if that were an option. Everything about our process was a…read morenightmare. We had issues w their finance department (my card was charged at no explanation, my invoices didn't break down the pricing one bit- extremely confusing and sketchy, etc.), overpriced in my opinion (coming from a family of interior designers and builders), took forever for my materials to arrive in store only to find out that it would not work in our home due to unlevel flooring (which was not mentioned when they came out to measure/look at the home), wanted to charge me a restocking fee because the flooring that took forever to come in did not work in our home. Business was unorganized and sloppy. One person would say my materials had arrived the next would say they haven't come in, etc etc. The installer told us that they were ripping us off and offered to install it under the table if we bought materials. We did. He sucked too. Cancelled on us multiple times and did a terrible job w installation (my father laid tile for years and was shocked at how poorly he did). The only flooring we ended up purchasing from them was carpet. The carpet install looked nice but they never installed the carpet in the master closet (which we paid for). Our quartz counters were installed. The installers made the wrong cut and then told my husband that I told them to do it.. So we had to hire a contractor to cover up the gap between my cabinets and sink and my faucet is now too close to the sink. We have had the counters for less than 3 months and they are scratched and stained (which is strange because quartz is known for durability and I am a clean freak/have never made a cut w out a cutting board). Wouldn't be surprised if it isn't real quartz!! Sketchy business. Do NOT. DO NOT purchase anything from this store. You WILL regret it.

    I've used this company several times for flooring and area rugs. I have always found them helpful…read moreand friendly. The quality of their work is wonderful, and the range of products, impressive.

    Lowe's Home Improvement - Correct delivery address.

    Lowe's Home Improvement

    (68 reviews)

    I have used this Lowe's a number of times since recently returning to this area. Several of the…read moreassociates have been extremely helpful, going out of their way to assist in finding items. The last two who assisted are veterans. Great men and the kind of employees I hope Lowe's values. I am trying to call the manager to give the names but it is more difficult that trying to nail a board with one arm. The automated answering system is THE WORST in the U.S.

    I have had such a horrible experience with Lowe's for about the last 3 months. They literally…read moreshipped me (knowingly) the wrong Hardlie siding. I ordered a large quantity and on arrival it looked right. When works came and broke the "strap" they found the textured was literally set on top of 5 stacks of smooth, misleading! Today I decided we would pickup this time 60 pieces. Looking at the stack nearly everyone of the piece on the front we smashed in what appeared to be an accident with a forklift. The pieces we needed were behind the trash in stacks of 25. Having had surgery I figured they would use the forklift and bring to the trailer-- nope-- FYI the forklift was 10ft from the siding. They told my wife and I they could not get it down the aisle (we looked at each other and laughed). Having had surgery on the 7th out help was ready to load it but the 2 store hands (not friendly) decided to pull the planks 1 by 1... wow. These 2 spotlight (with a burnt out bulb employees) were back at the counter as they see me pay. The cashier tells them I checked out. I asked if they could open the big door (where they parked my material). What a bunch of assholes, they started helping another customers. I ask if they could open the door and I would load it. The guy asked if I paid!! What the f! You saw me, the cashier told you I was ready to be loaded and you for some ass backwards reason you dont think I paid. I showed the receipt and it was like I shit in his hand! Sick of these stores hiring dicks! I am done with the big box pricks treating us like they can go without! Not going back for shit! We will use the local hardware no matter the cost

    Rusty's Floor Covering

    Rusty's Floor Covering

    (5 reviews)

    I had carpet installed by Rusty's Floor Coverings less than a year ago, and my experience has been…read moreextremely disappointing from start to finish. The day of installation, I immediately noticed very visible seams throughout the rooms, as well as an obvious patch in my hallway. I pointed these issues out to both the installation crew and my contractor. I was told the seams were "normal" and caused by my rooms having "odd shapes." That explanation never made sense, especially since the patch in the hallway was glaringly obvious. When I requested that the work be corrected, instead of addressing the problem, I received a phone call from Rusty himself. He was noticeably unpleasant and seemed far more focused on getting paid by my contractor than ensuring I was a satisfied customer. I should have never been put in the middle of that, but my contractor chose not to assist and left me to deal with the subcontractor directly. Fast forward nine months, with three months still remaining on my one-year warranty. I called Rusty's again because the seams had not improved at all, despite being told they would "blend" over time with vacuuming. One of the lead installers came to inspect the issue. He made it clear he wasn't thrilled to be there and again blamed the carpet itself. If that's truly the case, why sell customers carpet that cannot be properly seamed? To their credit, they did attempt to re-patch the worst area in my hallway, but it remains very visible and far from acceptable. If you value quality workmanship, professionalism, and customer service, I strongly recommend avoiding Rusty's Floor Coverings. My experience has been frustrating, uncomfortable, and ultimately unresolved.

    Rusty's flooring was amazing! Very professional quality and service. Rusty came and gave me a…read morequote for flooring on the spot rather than Sending me a quote a week later like others do. It was a super fair price. His team that showed up was also very professional and courteous. They were on time, on budget and the quality of work was beyond expectations to include clean up. Rusty's Flooring is top notch! If you need flooring use Rusty's!

    Tom Phillips Floor Covering - flooring - Updated May 2026

    Loading...
    Loading...
    Loading...