She has terrible bedside manner and does not care about her patients. She is rude and refuses to…read morelisten to concerns. I felt very uncomfortable and gaslit by her. There are so many better doctors to choose from than her.

Dr. Mahour was the OBGYN that delivered my baby boy, and I highly recommend her if you are looking…read moreto deliver at Shea and want a doctor that is supportive of your wishes. Having a natural birth with a supportive team was very important to me. Dr. Mahour respected our wishes and went above-and-beyond to help me achieve a natural, Unmedicated birth. She also remembered that I wanted to help deliver the baby and I got the chance to pull him out after he was to his shoulders! She also did a nice job with the stitches I needed. It was very easy to schedule with the office and the office staff was always pleasant.

Absolutely LOVE Apigo, her front desk staff on the other hand is always usually extremely rude,…read moredismissive, have an attitude, cutting you off in the middle of speaking, or just blatantly disrespectful. There's ONE person out of their front desk staff who will genuinely listen to you and try to accommodate or help you. This is my 4th pregnancy with this office and it's just gotten worse over the past 5-6 years. Apigo is wonderful, always thoughtful and genuinely cares for her patients and the type of care she gives you if you can get past everything else.

I absolutely love Maria apigo I'm currently seeing her for my 2nd pregnancy wish I went to her for…read moremy first she is so caring nice i truly look forward in seeing her every appointment answers all my questions she does her job amazingly she really goes above and beyond !!!

Megan has been awesome for my elderly mom who has had trouble with her mobility. She takes the time…read moreto understand exactly what her needs are and puts a plan together. Highly recommended!!

Megan is AMAZING! My husband needed therapy because of weak legs. Megan is so knowledgeable and…read moreextremely caring. My husband is unfortunately back in the hospital, and he will continue to need therapy when he gets home, so I know he will want Megan back!

JC in your lab deserves a raise! I came in today to have blood drawn. She was happy, chatty,…read moreengaged, focused, efficient and thorough. I don't think I was in her office over two minutes and I'm not exaggerating. Not only that - I never felt a thing! I had to ask if she had inserted the needle and by the time I asked she was finished! Thank you for hiring such great people! Thank you JC!

I used to be the biggest supporter of One Medical, always encouraging everyone I knew to try them…read moreout. After they were purchased by Amazon, things took a turn. To make a long story short, here is are bullet points of what occurred: 1) Reached out to OM to ensure they accepted the new insurance plan I was considering. I was told by TWO different employees that they accepted it. 2) I used this insurance to see my doctor several times over a health concern. 3) Received a bill stating I would need to pay all out of pocket because OM didn't accept my plan. 4) Reached out to various departments at OM asking about this. After several attempts and many delays in getting someone to respond, I was finally told to speak to the office manager. 5) Office manager informed me they would look into it and see what could be done. Few weeks went by, no response. Reached out various times and finally heard back from a new office manager who told me she would look into the issue. 6) Several more weeks went by and still nothing. Left messages and emails and after about 4 months of this, was told I would need to speak to my insurance since they couldn't help me. 7) Due to the amount of time between having received the initial bill and finally being told I need to figure it out myself, I asked for them to please not send the bill to collections since I am very aware that medical offices will quickly take this route. 8) Was informed that they had already sent me to collections and there was nothing they could do about it and didn't even try to make it right by offering to refund my membership or anything else. 9) Had to pay the full bill through a collection agency which has now affect my credit all due to their staff being incompetent.

their office staff is friendly, courteous, and professional. I am 69 years old and have seen a lot…read moreof physicians in my lifetime and I have to tell you Dr Harter is the best physician I've ever seen. She is so attentive and caring and very thorough. I don't know what I will do when she retires.

I love Dr. Harter & her nurse, Beth. Dr. Harter is very detailed, listens to you, makes sure she…read moregets your complete history & basically has cured my migraines that I have had for almost 40 yrs, by recommending a new Rx that has worked perfectly the past 2 yrs. Beth, her nurse, knows her stuff! She is kind, smart, sweet, has personality, knows anything & everything about insurance forms, etc. Unfortunately, we are moving, but Dr. Harter & Beth went above & beyond helping me find a Dr. & my Rx where I am locating to. 10 star review if I could! BF

Dr Cucchetti is great and i wish he had polite and nice staff. He himself would earn 5 stars…read morehowever the staff I would rate a 1 star. They always act like they're mad to be at work and it's inconvenient for you to come in for an appointment or call. It's very odd to me and they're also incredibly unhelpful when you're sitting in a waiting room for 30 minutes and ask when you're finally going to see the doctor. Most people in medical care are not so cold and rude. Do not recommend if you like good customer service and it's unfortunate since Cucchetti seems like a good doctor! Danica truly is the epitome of a bad staff member so stay away from her. She is very unhelpful and will treat you like you're lying when you speak to her after your surgery and you tell her you have pain. It was only 12 hours after surgery and her attitude when she called me was appalling. My shoulder surgery went well (I think) but no one told me there would be 4 weeks of not being able to move my arm or do normal activities so do make sure to ask every question! I've had lots of surgeries and this one was the hardest to heal from!

Brad did an awesome job on my shoulder. Had to get 4 tendons repaired and now feels like it did…read morepreinjury. Highly recommend. You can really tell he cares about your wellbeing before / during / and after surgery.

I have never had a care provider be so obviously annoyed at seeing her own patients…read more I was 30 mins early for my appointment and waited over an hour to be seen. No one in the office even acknowledged it! When I got to the exam room, the doctor had asked me to pull down my pants with her watching. This was weird to me and gave me pause. Dr. McConnell was apparently annoyed at this because then she herself, grabbed the waistband of my pants and started tugging to pull them off, so hard that I almost fell off the exam table. I've never had a provider do this to me. To stay in the room and not provide a cover or gown was distressing enough but when the Dr tugged on my pants I shut down. She proceeded to tell me all about the procedure she was recommending, I asked her about how far out she was scheduling and she rolled her eyes and said, "talk to my staff." At check out I was told I would be able to schedule in the office for the procedure. I was living in extreme pain every single day and I had already waited a month for the consult. We scheduled the procedure for two weeks out, which was a really long time to wait in agony. She did not call in any medications. She did not give any directions. The day before surgery they called me and cancelled my procedure and told me I didn't meet the requirements to use their facility after all. I pleaded with the nurse about how I was living in excruciating pain and all she said was,"I don't make the rules." Dr. McConnell was cold, disrespectful, unprofessional and unwilling to provide any pain medication after surgery. Doctors and surgeons have a duty to provide pain relief after a procedure, to dismiss and belittle pain and suffering is not being a good care provider! The behavior of her staff I also found unacceptable and rude. It's easy to apologize for running behind on appointments. It's easy to have empathy when you hear a patient is in pain. I have been a veterinary nurse for 10+ years, I can't imagine being so heartless if a patient was suffering or in pain. We treat dogs better than I got treated here! I found a great surgeon that did my procedure, treated me with compassion like a human being, AND provided pain relief!!! All in 3 days after they cancelled on me last minute! What a concept!

I am very thankful to Dr M! She is definitely a Dr who addresses your health issues with…read moreexpediency and great professionalism. Thank you Dr M, you have definitely improved my quality of life. Her office staff are very caring and responsive. I appreciate the entire process from beginning to end. Her surgery center is extremely sanitary and her staff were caring and professional.

I am grateful to have chosen Dr. McConnell to perform my colonoscopy. Her office staff are…read morecourteous and highly professional. I had 6 people checking on me yesterday during my procedure including Dr. McConnell. A special thank you to Meagan and Julia for their kindness. As for the office, absolutely spotless. Dr. McConnell invested many dollars to create a top notch facility at the 16th Street location. As for my procedure, it was completed on schedule without any pain as initially stated. Thank you Dr. McConnell!

I was not able to get past the messaging app with the scheduler before choosing to ask my primary…read morefor a different referral. The scheduling staffer took hours up to days to respond back. On sept 4th she wrote a message to me letting me know that September 9th they had a availability at 4 different times and to choose which time works best for me. i responded with the time i wanted, requested the time off of work. sept 8th she writes me a message that all 4 times she offered were taken....4 days later!!!!... she let me know they were all taken... i wasn't happy and expressed that i had requested time off of work for the over an hour road trip to see the doctor as well that the messaging app is less than satisfactory being that it takes hours up to days to get responses, marcella let me know that my primary can refer me else where. As much as i appreciated the advise to go else were and plan to do so, i feel that most people should be aware of this scheduling staffer and the scheduling headaches that come with scheduling with this establishment and lack of professionalism as well as bed side manner. I was looking forward to meeting the doctor and getting my issues taken care of but the staff is enough for me to extend my issues out longer to find another specialist.