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    Tom Boland Ford

    1.0 (2 reviews)
    Open 8:00 am - 6:00 pm

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    9 years ago

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    Kunes Honda

    Kunes Honda

    (21 reviews)

    Their repair shop is five stars. They are very busy so have patience. I had excellent results with…read morerepair agent Eric. Eric took ownership of my extensive problems with a dud car known as 2025 Honda CRV hybrid. Bad fuel injectors, crack in piston and more sent this car to the shop several times for many days. Do not recommend this car. I do recommend Eric. He is top notch. He kept me informed almost daily of the car repair status. He really took it upon himself to take care of me. I cannot speak for the rest of the repair staff but Eric shines! FOLLOWUP: In order to rid ourself of further problems with the 2025, we traded it for a 2026 CRV based on reports that the 2026 was a much better car not beset by the 2025 problems. We dealt with Kunes again. Pleased to report they gave us a fair deal on the trade. I say fair becuse they knocked a few hundred bucks off the MSRP which is about all you can expect on a high demand car like the CRV.The sales rep, BEN, was topnotch. He was professional. No pressure. Process went smoothly. I don't fault Kunes for the manufacturing errors. We drove away happy and hopeful. Thanks BEN for your assistance

    I bought a Honda CR-V in December, 2025, with 40,000 miles on it. In the past 6 months since…read morepurchase, I have now had the car brought in for service 5 times. 12/19 Starting issues- Kunes installed a new battery (see 4/30 entry for final resolution) 12/28; 1/2 Front suspension issues- unresolved, they told me they didn't hear anything (seems to coincide with cold weather?) 1/28 Kunes service finds $400+ worth of what they labeled "critical" needs listing differential and need of new transmission fluid- I asked, "Why was this not serviced before purchase?"- They serviced vehicle with reduced price of $150 4/30 starting issues worsen- vehicle stalls while pulling into traffic- almost hit by a car- fuel pump faulty. We found out this was a Honda CR-V recall that was supposed to have been repaired in December (was it not? Did they not think to check on this when I informed them of starting problems in December?) 7/1 Air conditioning "wheezes when turned off 7/1 steering "clicks" audibly and physically (felt through steering wheel) when turning 7/2 Kunes tells me the steering is definitely going out, repairs will cost $5,000 to repair. Kunes and Honda refuse to help with cost. Added note, the last time I bought a car from them, my mechanic looked the car over before I purchased, told me to have front end work done before purchase (something in the control arms, ball joints, tie rod ends, struts/shock absorbers, and sway bars). Kunes completed the work but I had my mechanic check their work, he told me to bring it back to Kunes and tell them to FINISH the job . . . I should have known then not to purchase another vehicle from Kunes.

    Tom Boland Ford - car_dealers - Updated July 2026

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