Very cleat with his treatment plan. Ask patient for his input excellent doctor…read more. ....

Dr. Andreozzi is a great ENT. My son suffered from hearing loss due to chronic ear infections and…read more(allergies) fluid in ears. He suggested surgery to remove adenoids and put tubes in. Up until now his pediatrician had no solution. I'm hopeful that this surgery will improve his hearing and breathing. Dr. Andreozzi is knowledgeable and kind. He is very personable as well. They do not do food allergy testing in this office so we see another allergist in another office.

Scheduling an appointment as a new patient and dealing with the confirmation calls were EXTREMELY…read morepleasant. up one going to the office everyone was super nice! The office a little outdated with two waiting rooms. Actually it's really odd, 3 doctors office with a open waiting room and then the allergy and asthma had an additional waiting room. I didn't have clear direction to sit so I chose the random additional waiting room but then they called my name in the open one.... apparently the room I was sitting in was just for allergy shots? I'm there due to allergies, and I'm sitting in the waiting area with signs plastered all over the walls to avoid perfumes, colognes, etc and who do I sit next to? Some lady douched in perfume. My allergies went bonkers. (Not the doctors office, but they could smell that upon check in- no doubt). After calling my name I'm put in a room, they do the normal blood pressure, temp check, take symptom info, make you wait a few minutes longer and the PA arrives. Briana was very transparent. Provided testing options AND cost. Had a blood test taken same day and now I wait for the results. I was out sooner than anticipated.

It is so difficult to reach this office. When you call it's a long answering service, and can never…read moreget a real person. The only way to get someone is sending a message in the portal which is fine but sometimes you have questions/want to talk on the phone. And now when you check in there's a tablet. Customer service for an allergy center should be much better.

He is a moron. I went in with my son and when doc walked in, he started to examine ME!!!!!read more

So my son went into Dr Katzens office in Warwick for is allergy shots today. My son has been away…read morefor college in NY but is home for the summer. now my son has been getting allergy shots for a few years now and hasn't received a bill until about a month ago for $567. I called the office right away and asked why after 3+ years am I now receiving a bill? well they had the wrong address on file. now my son has been in this office several times since moving and No one asked why he hasn't paid his bill nor asked if they have the correct address. when I called I did pay on the bill, they didn't say he couldn't get his shots so Anyway the Dr called my son in to his office (which I found was odd that the nurse didn't call him in). Dr Katzen said to my son that he can't get his shots today because of the bill. and further be littlest my son because this bill wadon't paid. I am so pissed at how rude this Dr was to my son. How could we pay a bill that we had no idea that we owed?

WARKWICK, RI OFFICE: One year of weekly allergy shots and six months of allergy shots every two…read moreweeks down the drain. On July 25, 2024, I scheduled my next appointment for August 8, 2024. However on August 5th, I called to move my time to an hour later and I was informed that was okay. When I arrived at the new appointment time, I was informed that this doctor was no longer giving allergy shots and had not for two weeks. So why did they schedule me two weeks from my last appointment if they were no longer doing allergy shots. I received NO NOTICE. Now I have to start all over again with another doctor as no one will take the allergy dosage/medication that I was being given at this doctor. Poor communication and patient care.

So far, so good. I met with the nurse practitioner, who did the initial visit and ordered all the…read moretests I need. The office is clean, folks are super friendly, and I was seen promptly.

Do not go here. Not even if you have the worst ear infection you've ever had. You're better off…read moregoing to an urgent care. The facility is run down and feels dirty from the moment you walk in. The doctor (Dr. MacMillan) decided there was nothing wrong with my ears before she even took the time to run any diagnostics. She spent five minutes talking to me and decided I was a "non compliant" patient- which she told me to my face. I have been having issues hearing so I thought I would get better care at a specialized doctor. I would've gotten better care at the checkout in a CVS. After two visits and a hearing test- which she said was "perfect" even though I have had countless doctors tell me from a young age that I have hearing damage from infections in my youth- I am slapped with a $340 bill. She didn't help me at all, her bedside manner was condescending, and the bill was over the top to say the least. Avoid this doctor and save yourself the judgement and a whole lot of money.

I visited Dr. Macmillan today for a consultation. Over the phone I explained that I have a tree nut…read moreallergy and that I would like to be retested. I was told that this would be no problem and that I had to come in for a consultation first. I came in and was told by Dr. Macmillan that she would not do the test "in case I have an allergic reaction" and that people do not grow out of allergies. I have been tested twice by two different doctors in the past for my allergy and it was completely safe and I know that sometimes allergies can come and go. She said "well, is it that difficult having an allergy?" when I inquired why I wouldn't be able to get tested. The appointment lasted less than five minutes and I still had to give a $25 copay. When asked if the copay could be waived due to the misinformation I was given, she laughed and said have a good day.

Made an appointment for my daughter to get tested. They didn't tell me, until I came in, that the…read moreappointment could take up to two hours! I took my daughter during my lunch break. Texted my boss that it would be longer than expected and I stayed. I came to retest my daughter for a peanut allergy (first time she was tested was 7 years ago) dr comes in and we go over a few things. Suggested tested for tree nuts as well. My daughter gets the test done on her back, we wait 20 minutes, nothing swells. She's so excited that she's no longer allergic to peanuts - just to find out THEY NEVER TESTED HER FOR PEANUTS!!!!!!!!!!!!! Seriously? They come back in and do yet another test just for the peanuts this time. So now it's more time wasted. This place is a joke. I would NEVER recommend coming here unless you want to get tested for things that don't matter and you're looking to waste a bunch of your time!!!

The pediatricians look at your kid every year, without reviewing the last years notes or diagnosis…read more The office staff doesn't id adults who bring in pediatric patients. HIPAA and Pho of thrown around like trash. While exams take place with ZERO consent because an abuser impersonated a legal guardian.

We're quite happy here! Never have a problem getting in for a sick visit. Dr. Menillo is very…read moreknowledgeable and kind. Feel very comfortable asking him questions. They're quite busy so sometimes it can take a while but I appreciate that they don't rush the care.

Dr. Newberry is an excellent doctor. I came to him in December of 2022, having had pulsatile…read moretinnitus in my left ear for six months. Before meeting with Dr. Newberry, I had seen several other providers (an NP, an MD, and a PA) through other organizations and they all either dismissed the seriousness of my symptoms as anxiety and allergies, or misdiagnosed me with an ear infection or Eustachian Tube Dysfunction. Dr. Newberry's approach was completely different. He was the first doctor who actually took me seriously. He was immediately concerned because it turns out persistent one-sided pulsatile tinnitus can be a symptom of a very serious and potentially dangerous condition called a dural AV fistula; however, while he mentioned the possibility of a dAVF (among other conditions), he also didn't jump to conclusions. He was very thorough. Over the course of a few months, we did some blood work, scans, and tests to figure out what might be causing it. When one of those scans finally came back abnormal, Dr. Newberry provided an immediate referral for me to see a neuroradiologist who eventually diagnosed me with a dural AV fistula. Dural AV fistulas are rare and complex, and I say this to point out that Dr. Newberry didn't let this deter him; he didn't discount a dAVF as a possible diagnosis, despite the fact it was unlikely because I didn't have any headaches at the time (a hallmark symptom of dural AV fistulas). I'm so grateful to him because other providers obviously dismissed the possibility that I had such a rare condition, probably because it was simply unlikely. Had I not seen Dr. Newberry, it's very possible this condition might have gone undiagnosed and led to a stroke or brain hemorrhage in a decade or so; alternately, it could have eventually led to a misdiagnosis of dementia or other neurological conditions due to the impact it can have on cognitive functioning. In general, Dr. Newberry is very easy to talk to and has a great bedside manner. He's a good listener, and I would describe him as highly competent and on the cutting edge of ENT medicine. As someone who has been repeatedly let down by medical providers over the years, I find myself trusting his opinion. He can see the big picture as well as the details, and never loses sight of the fact that his patient is a human being. My experience with Rhode Island ENT as an organization has also been great. I have found it very easy to schedule appointments with them. The receptionists and medical assistants are pleasant and competent. They send appointment reminder text messages which is helpful. I have never had any issue with them forgetting to order a prescription or send in a referral, or any hiccups with insurance. Though I do remember experiencing some initial frustration trying to schedule an appointment as a new patient due to the call routing, since I've become a patient, I've found it very easy to work with them.

This review is strictly for the Mendon Road Cumberland office…read more Three times my son had appointments there. Three times the rude, incompetent person at the desk denied that we even had the appointments. When I showed her the appointment card, she denied that it was real. Twice so far this year, the exact same thing happened to my 92 year old father. The first time it happened he asked the woman to give him a SIGNED appointment card. She signed the card "Lynn." Today he went to his appointment. She told him he didn't have an appointment at this time and that they have never had an employee named "Lynn." This has happened to Every Single Person I know who has dealt with this office. It is not an isolated incident. Read the other reviews here about the rude unresponsive staff. Dr DellaTorre is ok but the staff here deserves to be fired. Incompetent, dishonest, gaslighting, and rude. An if this behavior isn't intentional it only proves that they are also idiots. AVOID AVOID AVOID. Do not give a cent to these insufferable crooks. I welcome any response from this office. Be aware that I will be calling Every Day to verify the appointment that I wish my father hadn't made. And recording the calls for quality control purposes

I went to see Dr Gaines after being told by my dermatologist that if I wanted to find out what…read moremight cause certain rashes and break-outs, the help of an allergist might be a good option. He was part of my network, so I picked him out of the list of providers. I had not read the Yelp reviews until I was at the actual office waiting to be seen. When I explained to him that sometimes I get a rash or breakout after eating certain things, he asked me if the reaction was quick, like 10-20 min...I said no, it usually takes a day or so....He then said, that might not be an allergy then. He basically said, just avoid eating what you think is causing you the reaction. I felt that he was very dismissive and very un-caring. There are ways to convey a message across to a patient and I felt that he was just not very good at it. Overall I did not feel this was a good clinic for people to receive care where they can get answers and attentive care.

I waited several months for an appointment with an allergist at this practice and was instructed to…read morestop taking antihistamines 5 days prior, which was quite uncomfortable. I expected this preparation to be followed by comprehensive testing--unfortunately, it was not. I was told over the phone that they do not test for things like celiac but I still expected for them to do more than hand me a couple of print outs. My appointment was over an hour late. During the wait, I overheard another patient complaining about being forgotten in the room for two hours. When I was finally seen, the nurse documented my symptoms and concerns. Initially, I appreciated the thorough approach, but it proved to be unhelpful. I sought help for issues that have been previously ruled out by other professionals, including unusual reactions to various triggers, breathing issues, and chronic hives. Dr. Robert Settipane informed me that no testing was necessary unless I had something like a severe peanut allergy. He provided a list of foods for an elimination diet, which I had already completed before the appointment. He mentioned another allergist nearby who performs extensive testing but added "he only accepts good insurance." Dr. Settipane dismissed my severe sun/UV light reactions as rosacea (the symptoms don't align whatsoever), despite my detailed description of the issue, and gave me a few printouts for over the counter medications that I've already tried with little to no relief. He offered zero other solutions. After enduring months of hives and unexplained reactions, I now need to find another allergist who will conduct the necessary tests instead of making open judgments based on insurance coverage. Dr. Settipane also claimed that my hives were too small and light, trivializing my distressing symptoms, including but not limited to rashes, gastrointestinal discomfort, and shortness of breath. Additionally, I tried to address my lifelong breathing issues, but was dismissed again due to the lack of a prior asthma diagnosis--despite the fact that I came to an Allergy and ASTHMA center. It would have been helpful to receive treatment for my breathing difficulties and frequent bronchitis since childhood. But again, Dr. Settipane couldn't be bothered to even try to come up with a reasonable solution to my problem. I cannot recommend this practice, as patients should not be treated based on their insurance when they're in network. I have never had a doctor openly imply that my insurance coverage isn't good enough to investigate my concerns. This was certainly a first. It was an astronomical waste of time.