I will forever use Phoenix electrical from now on. This year alone I have used them three times. I…read morepurchased a very old house that has turned up to have electrical problems. I actually have a home warranty and Phoenix electrical is not on my warranty plan but thank goodness every time my warranty assigns me someone for electrical they do not show up or never call to schedule. With my warranty this allows me to find my own electrician and I'm not sure how I ended up finding Phoenix electrical but I will never use anyone but them. Jeremiah has been my regular electrician now. He has done everything from installing outlets behind my television so wires are not running down my wall. He has also repaired switches and outlets. And the biggest thing that I have to praise Jeremiah about was an issue where one light after the next stopped working in the house Jeremiah spent hours on this very complicated very old 1902 home and finally found the issue that's spanned over two junction boxes in and through my attic which has a double ceiling and repaired it! He was relentless in his efforts to locate my problem! And when I tell you when he gets done it looks as if he was never here. He brings his own hand vac and cleans the entire area! Phoenix Electrical is number one in my book. Take it from someone with a home built over 100 years ago Phoenix Electrical always keeps their appointments, and when I have questions they respond quickly and are always very polite. I actually can't wait till my home warranty runs out so I can just call them every time without bothering with the home warranty people! That's just how much I love Phoenix!

Pressure washing services for the home are highly recommended as well. The house looks brand new.read more

Let me start up front by saying that we never actually received the service we requested from this…read morecompany. You'll notice I also gave 5 stars. We had just bought a home in Rome, and this is our first home that had a septic tank installed rather than public sewer. We decided that it would be best to have someone come out and take a look at it, teach us if there was any maintenance needed, etc. They arrived prior to their scheduled time after calling us to make sure it was ok to do so. We shared with them our story about just moving in and that the receipt the prior homeowners gave us stating it was pumped/serviced a couple of years ago. The lead technician stated he couldn't in good conscience take our money for un-needed services, and taught us what we should look for and do to maintain a good working system. All without charging a dime. He did open the access port and took a quick look to verify that things seemed to be in good shape. They just got themselves a customer from this interaction - very pleased.

We had a back up in our basement. When we called they told what time they would be there, asked who…read morethey should call and for an email to send a receipt. He then repeated all the information to verify that it was correct. My husband was called when he said he would be ready to go. They showed up on time. The price was accurate and the septic tank was drained. He even told my husband where to get the cover for the place in the basement a toilet would go. I would very much recommend them and I would definitely use them again. Clay Services has our thanks for coming out and I thank them for getting me back in the house without the sewage...so I could have my birthday at home with my family.

Cristobal came out on a Saturday evening and looked at my gutters…read more He gave me a quote for cleaning the gutters (pine straw) and for adding gutter guards. I opted to add the gutter guards and he did not charge for cleaning them. He came the next day and installed the guards and his price matched the quote. I would definitely hire him again for some other home project.

The service was good and they worked long hours to get the job done. Trim work was neat and they…read morereplace a broken pane for me and even picked it up in town to replace.

your COO didn't even come far enough into my home to know if there was a health hazard. There had…read morebeen a water leak under my floors so I needed floors replaced. Very unprofessional service and your reply to my review is few months late. I never received a quote and my contractor completed the work on my home.

I can't say enough great things about the whole Brown Owl team. Matthew and Josh originally just…read morecame to my house to fix a sagging floor and replace my front porch. But after realizing just how great they are at what they do I hired them to completely remodel two bathrooms, including a custom tile shower, and a bunch of smaller projects around the house. Matthew is quick to reply and had a very fast turnaround with my quotes. He made the scope of work easy to understand and was able to adapt to my specific needs. He also worked with my tight budget. They are all incredibly knowledgeable and respectful of my house and my family. It's hard to find people who you can feel confident with being in your house, especially for long periods of time.

Great attention to detail. Something few contractors around here seem to possess…read more No cutting corners. His work passed every inspection.

I called and spoke to John to schedule an installation of a ceiling system that I had purchased…read more This is how everything went - "We will be out there Wednesday to install the ceiling. We can install the lights and the HVAC with it for $20/light and $15/vent" John I hear nothing back that day. I ask the person in the house if the job is done and see that the wire were only hung up. I get back in touch with John and ask what is going on. He informed me that they had some difficulties with the product that I had provided and that he and Tim got into an argument over it. John also informed me that we had a deal and they will get the job done. A week goes by and I don't hear anything back about the job. I get a call today from John stating that the job is done and is looking for payment. I ask him if he could provide me images of the completed job so that I can verify that it was done. The ceiling was hung up. Thank you Tim. The lights and vents were not done as John stated, "we would need a licensed electrician and HVAC professional to do that part." Why wasn't I informed of this before we even started? I have an incomplete job now. This is where I hear the many excuses, guilt trip and long story of how everything went wrong. To top this all of, John admits to threatening the workers, which I believe to be Tim and crew that if they don't finish this job they will not be put on another job. He also mentions that he and whoever was doing the job got into a verbal argument and he did not hear back from them. What should have happened is pre-inspecting the materials job and other conditions before giving a quote and potentially changing materials beforehand. If I knew I wasn't going to get all of this done at once, I wouldn't have even started the job. I give one star back because at least they did something and they gave me $100 back for the unprofessional mess that management stirred up.

I really wanted a drywall ceiling in my basement, but I have low hanging pipes and ducts. John was…read morea life saver. I had no idea it was possible to build a suspended drywall ceiling. I saved money and it looks great

If I could give negative stars, I would…read more Jacob was the technician. He is very dishonest and not qualified at all for the job. He did not deliver on services he said I needed and paid him for. I also questioned his work at the final walk through before he left and got excuse after excuse about "this is how it is" as if I would just blindly accept his shoddy work. I was not born yesterday. I have had to hire an entire crew to come back and redo ALL the work Jacob was paid for. Now, I can see the true magnitude of his incompetency and all the true damage to our property. Plumbing lines that did not need to be moved were moved and done so via substandard methods that will likely result in serious leaks later. Dishonest. Incompetent. Fraudulent. A complete nightmare. Stay far away.

Smoke and mirrors. Do Not hire. Did not install properly to…read morecode. Not a great communicator.