Chris is a hard-working guy who is very accommodating…read more He goes beyond what most others call good service!

Go to BMW mechanic Only downside is appointments hard to get on short notice. Takes plastic now.read more

Absolutely the best, the most honest, the brightest, smartest and the most reasonable import…read moremechanic ... mechanic period in Western North Carolina.... Probably the ENTIRE STATE!!!! Our family has been going to Greg for about 35 years!

If you want a life long mechanic look no further…read more As soon as you pull into this off the beaten path shop you can see that they do good work. The lot is so full that they often park cars across the street! Then you meet Greg.. Greg, the owner, is one of the nicest guys ever. He has remembered my name ever since I first went to him to have my check engine light scanned. He will tell you what is wrong and with a "no problem" you will have your car fix and fixed right. His sons also work at the garage and I love the fact that it is a family run local business. We have a mini van that travels to Boston and central Florida yearly and has racked up quite a few miles. Even though it runs great it has had a few things in need of repair. Every time we bring it in Greg meets us with a smile and has the car fixed right the first time. Because they are so good they are very busy, so make sure you have an appointment or it may take a few days to get your car back. Import Connection is also fair. We have never had to fight with them or left unsatisfied. They have always beaten other quotes and I never feel like I have been taken advantage of. A huge plus!! This may sound like someone close to the family wrote this review, or a yelp sales pitch but I am just a guy who was referred to them by a work friend and I have been blown away! I have referred quite a few friends and colleagues and if you ask them they will tell you the same. If nothing else just try this place out and you will see.

I went to A-1 North Buncombe Muffler shop to get a rattling/roaring sound addressed in my car. When…read moreI called Chris, he had availability for the next day. When I got there early, he was immediately attentive and kind. His parents were visiting to meet his sweet puppy. Chris lifted my car, showed me what was going on, let me be super nosy & watch/take photos, let me bother his sweet, shy dog. He said it would take 20 minutes and cost $55. It took 15 minutes and was in fact $55. I am so very pleased! Not gonna lie, I was a little nervous before going there because mechanics can be a little on the anti-queer side of things. Chris was deeply kind, chatty, and welcoming and full made me feel comfortable. We had a good chat, great & quick service, great pricing. Completely fixed the issue in my exhaust system. I will only be going here for any muffler or brake issues I encounter going forward.

Went to North Buncombe Muffler and Brakes expecting to have new brakes installed on my Ford Ranger…read more After inspecting the brakes, Chris McCoy told me it wasn't necessary to replace them for another 30,000 miles. No charge. I really appreciate his honesty and the quality of previous work he has done for me.

Todd and the Technicians at VW Specialialties are solid VW mechanics. They care, & walk you through…read moreeach situation, in a easy to explain manner. They have serviced my 2008 Passat Wagon for 5 years. I trust them, their knowledge and know they aren't overpricing/over fixing my car.

I called to make an appointment and Todd answered. He sounded knowledgeable and professional and…read morehad an appointment the next morning, so I took it in. A very polite man named Chris was there when I arrived and took some info, and then presented me with pricing. $240 to check my check engine light, and then, because I told him I'd just purchased the car, $150 do "do a really in depth check". I declined the in depth, but it left me a bad taste in my mouth. I called another mechanic on the way out who quoted me $189 to check the light. I called Chris back to ask if they'd match that and he immediately replied "no ma'am". No problem. I'll come and grab the car and go elsewhere - I was already feeling like I was going to be overcharged. ETA. I received a call a couple of hours later, stating they would match the cost that the other shop quoted. The owner, Todd, is apparently in today, and Chris had spoken to him about this and he wanted to honor the other quote. Honestly, when I drove up to this shop I was really excited. I grew up country, in the country. This place is country - there are roosters crowing, and a good ol' boy mechanic listening to George Straight. I'm down with that. Upgrading my review to four stars, and will update at the end of the day...fingers are crossed that I found a mechanic I can trust.

Peter Dean helped us out a lot! I found a great Honda at a price I could afford! Exceeded my…read moreexpectations and I didn't have to travel far to find something great for me and my family! Peter is very helpful, professional, and good guy to work with! He let us take some time to come to a decision and even helped keep my young daughter distracted in a difficult environment for a kid. I would definitely recommend working with this dealership in the future!

Kept my car for almost three weeks. Paid for parts and labor on the blower motor and resistor. Did…read morenot install the blower motor.

I have taken my vehicle to this business on three occasions. On each occasion, the problem was…read moreidentified and repaired in a professional manner. Rodney is a great guy to work with and explains things so that a normal person can understand. He is a car whisperer. Cars tell him things they would tell no one else. He has also helped me on a couple of occasions by telling me simple things I could fix myself. I would take my truck, or car, here anytime. A great resource in the Madison County area.

I was about 50 miles from home when my car's a/c starting blowing hot air. I stopped by Burwell's…read moreand spoke to Kenny. Right away he said he would check it to see if he could help me. Within a few moments he determined it was a bad relay switch and he put in a new one. He did not charge me but of course I compensated him, not only because he did the work, but also because of his outstanding customer service and willingness to help. I would be more than willing to travel the 50 miles next time my car needs repairs. He is honest, has integrity and goes the extra step to help his customers. I highly recommend Kenny and his company.

They were responsive and very informative. I could tell they really want to do a great job and…read moredevelop respect with the customer. The price was fair and the work completed in a timely manner.

Absolutely amazing mechanic who is very well versed in anything that has an engine! Johan is…read moreextremely knowledgeable, and very good at being able to quickly diagnose and troubleshoot issues. It was so reassuring to see someone so confident and competent working on my equipment. Johan's communication is clear, he had no issues explaining to me what he was working on and why. Johan is a good person and a family man, and even though his business is a new one in the area I'm so glad we went with his services instead of the competitors--as Johan was quick to respond, and put us on the schedule the same week! As my husband says, Johan is a hidden gem, and our community is very lucky to have him here! Thank you so much Johan for getting our leaf vacuum, leaf blower, and zero turn lawn equipment back and running strong!!

Great service. Needed our van repaired during the middle of a long roadtrip. They were able to get…read moremy car back on a road quickly.