Wonderful last minute bouquets. They really came through when other florists didn't have the time…read more The flowers were gorgeous and fresh. They lasted for a few weeks.

WOW! What a great group of people and amazing flowers. I ordered two dozen roses and these have to…read morebe the first order I had that looks like the picture on the website. Thank you for being great people and excellent florists! Look forward to my next order.

Ordered flowers a week ago for Mother's Day and they turned out amazing. My mom loved them. I was…read moreaccommodated by the owner in which "blue" was not a color of choice nor chrysanthemums. The arrangement was stunning and very affordable.

Not as advertised in volume, variety, or overall esthetics…read more Quality is fine though and it's on time

Superb customer service. I needed an unusual request, and it was no problem, timely and very…read morereasonably priced. Ana's customer service commitment made my day!!

The bouquet of flowers is nice looking, but they completely missed Valentine's Day with my order,…read moreand didn't text me back or call to let me know it would be late. No discount, courtesy update, or apology.

The arrangement surpassed my expectations. It was as good if, not better, than the website…read morepromised. The recipient loved it! I now have a go-to florist!

Beautiful arrangement provided on time by lovely people. There must be something about working with…read moreflowers that makes everyone smile.

A long time friend of mine suffered the loss of his stepmother. She was ill for a long time and it…read morewas sadly her time to pass. They live in Eastern Baltimore County. I live north of Dallas, TX. Went to the website (through the funeral home webpage) and was impressed by the selection available. I chose a blue and white basket with an angel and a sympathy card. The order was placed easily and the price was very reasonable. I was given an order confirmation and receipt within hours. The afternoon of the visitation, I texted my friend to offer support and he sent me a picture of what I had ordered. The flowers were gorgeous and I was so glad they could bring beauty to a sad occasion. He told me that they were beautiful. The picture shows it. Thank you Flowers and Fancies.

I prefer supporting local businesses so when it came time to order flowers for my mother's December…read morebirthday, I placed what was perhaps my second or third order at Flowers & Fancies. I placed the order online, scheduled pick up, and moved on with my life. Unfortunately, I received an email about 5 days before I was due to pick up the arrangement essentially advising that my selection was no longer available because the flowers wouldn't be in season the month of December. Huh? They explained that they would do their best but I asked for a refund instead. Apparently there was a website issue that allowed the purchase to go through but shouldn't have. Disappointed and frustrated, I placed a last minute birthday order with a large corporation and tried to put the matter behind me. Well color me surprised when the Flowers & Fancies team sent me an arrangement to apologize for the error. I was shocked, surprised, and necessarily reminded that mistakes happen and it's best to have patience and understanding, especially for local, well meaning businesses. The arrangement provided is gorgeous and makes the one I ordered from a large corporation just doesn't compare. Thank you to Heather and the Flowers & Fancies team for making it right. I look forward to supporting in the future.

I ordered a specific arrangement pictured on this business's website. It showed blue flowers with a…read morefew yellow flowers scattered among the blue. I chose it because the recipient loves blue. I mentioned to the rude man who took the order that it included yellow and blue flowers. What was delivered did NOT include ANY blue flowers. The arrangement was clumsy, not artistic at all. It looked like a child designed it. I will never order from this place again.

My wife loved her flowers! I appreciated the offer to add additional flowers after a mistake was…read moremade with the delivery.

We have a relative convalescing at home from a serious illness. As she's more than an hour away…read morefrom us and the recent bad weather has prevented us from visiting, we wanted to send her something to cheer her up. I called and spoke with Doris from All Seasons Florist. She was so helpful and wound up making the right choice. A beautiful spring flower arrangement arrived the same day making our ailing relative so very happy. Thank you, Doris!

They are always my first choice for flowers. Beautiful arrangements, friendly team, and top-notch…read morecustomer service. Highly recommend!

I got a gorgeous bouquet from them sent by a friend from out of town . Excited to use them for…read morefuture deliveries

https://genesfrederickfloristmd.com/…read more I actively chose this florist over a national chain because I believe in supporting local businesses. I will not be making that mistake again, and after what I have since uncovered, I am confident that mistake was not merely bad luck, but rather the entirely predictable outcome of doing business with an operation that has turned incompetence into a business model. I ordered same-day delivery for a bouquet intended to surprise my girlfriend at her office. The occasion was specific and meaningful: she had spent the day leading an important meeting, and I wanted the flowers waiting for her as a celebration of that accomplishment when the day was done. A gesture of thoughtfulness. A simple transaction. Or so I believed. Hours after placing the order, I received a text from the owner that delivery could not happen that day. The reason given? A broken-down truck. How tragically inconvenient. How remarkably well-rehearsed, as it turns out. That single failure immediately detonated a cascade of consequences the owner appeared entirely unprepared to manage. He suggested delivering to my girlfriend's office the following day, which meant I had to contact my girlfriend directly to confirm her schedule. She is not an idiot. The surprise was dead before the flowers had left the cooler. As fate would further compound things, she wasn't going into the office that day anyway. The owner then proposed delivering to her apartment instead. I want to be unambiguous: this was never the arrangement. The workplace delivery was not incidental: it was the entire architecture of the gesture. A surprise at the office, after a triumphant day, carries a meaning that a bouquet sitting outside an apartment door simply does not replicate. But I was already several steps deep into a problem entirely of this business's making, so I agreed. Apartment delivery. New address provided. The owner confirmed the new location via text. Or so I was led to believe. My girlfriend, now fully aware that a delivery was coming, the surprise having been thoroughly autopsied and buried at this point, stayed home the entire following day. She canceled errands. She arranged her day around being present for this delivery. She waited. They delivered the flowers to the office. I will allow that to sit for a moment, because it deserves the space. After failing on day one with a suspiciously convenient mechanical excuse, after destroying the element of surprise through sheer logistical ineptitude, after explicitly confirming a corrected delivery address, this florist looked at that address, considered it, and sent the flowers somewhere else entirely. This is not a clerical error. This is an operational failure so thorough it borders on performance art. When I contacted the owner to address this second consecutive failure, I was not met with urgency. I was not met with embarrassment. I was not met with any discernible acknowledgment that two failures in a row might warrant something beyond a casual suggestion to try again tomorrow. A same-day correction, I was told, was simply not possible. The proposed remedy? Another delivery to the apartment. The apartment whose address they had just spectacularly ignored. At this juncture, I would sooner trust a golden retriever with a mailing label. My girlfriend, who had already had her surprise ruined, her day restructured, and her patience tested, ended up traveling to the office to collect the flowers herself. She ran an errand so that this florist did not have to. And then I made the mistake of reading their other reviews. The broken-down truck. There it is again. And again. A recurring prop in what appears to be a well-worn theatrical production, staged for the benefit of customers who have no idea they are not the first audience to sit through this particular show. I am not the first person to be handed this excuse. I am not the first person to be given the runaround across multiple days, multiple failed promises, and multiple confirmations that apparently carry no binding weight whatsoever. This is not a business experiencing a string of bad luck. This is a business that has discovered that apologizing is cheaper than accountability. As someone who has spent a career studying the relationship between language and meaning, I want to say plainly: the word "confirmed" should mean something. "Delivery address" should mean something. "Same-day" should mean something. Words are not decorative. They are commitments. And a business that deploys them without honoring them is not merely incompetent: it is dishonest. The transactional premise of commerce is not complicated: money is exchanged for goods and services rendered as agreed. I fulfilled my obligation the moment I paid. Three days, two failed deliveries, one recycled excuse, zero accountability, a ruined surprise, and an unnecessary errand later, this florist did not come close to fulfilling theirs. 0/5 stars.

Very nice young women who answered phone and we met when we arrived, however the 2 older women when…read morewe said we wanted to keep it around $50 seemed like they were put off we were just slowing their day down with a small order. Also need to update their current address.

Placed an order for the first time with these folks and they were super nice over the phone and…read moredelivered the flowers in under a few hours. Super impressed. And the flowers are absolutely beautiful!! Great job!! So happy! You'll be my go to florist now! :)

This address now belongs to an amazing event management company! I highly recommend Roxanne and her…read moreteam to handle your wedding or special event. Tres Belle Beauty, LLC 420 East Diamond Ave Gaithersburg, MD 20877 https://www.tresbellebeauty.com/

Disappointed to say the least. I sent this order from the flower shop I work at in NY as a piece…read morefor my family. Spent 100 dollars on a vase arrangement for my aunts funeral that I couldn't attend. As I also use teleflora at my shop, I know the labor prices for vase arrangements and cost per bloom. This is maybe 53-56 dollars in product. No fillers or fancy greenery or even a bow. Would not recommend