Literally the best experience we have ever had buying a car. I got to the dealer through ebay after…read moreI purchased a Kia Sedona for a great price. I drove down from NJ to he dealer in a rental car and the General manager HIMSELF, Jay picked us up from the rental car return which was about an hour away. At the dealership, all the paperwork and other things were handled extremely professionally and efficiently by Jay and his office manager, Heather. There was no additional fees thrown on us (like many dealers try to slip past you), and we were in and out of the dealership in an hour with our temporary tag and off to return home. Had the story ended there, this would have been enough of a reason to leave a 5 star review. Unfortunately, the car developed an engine issue and needed a costly repair. I reached out to Jay and even though the car was purchased AS IS, he said he will speak to his boss an see what he can do. In the end he sent us a check for a significant portion of the repair and reminded myself and my family that there are still dignified and upstanding individuals in this world. He could have easily said you bough the car for a great deal and it was As IS, tough luck, but he demonstrated that he is willing to go above and beyond for his customers. I recommend anyone in need of a car to check these guys out first as you will not be disappointed. Looking forward to sending friends and doing business in the future!

First of all, I want to say I'm writing this Yelp review because of Yelp's garbage policies. Yelp…read morewill hold your business hostage unless if you pay them money to post all of the reviews. I don't even know if this will go through or not. Okay, so moving forward, this place is AMAZING! My partner and I have been looking for a school bus to convert to our home and found their listing. I shot them a message on Facebook and got all of the information I needed, and then some! When we pulled onto the lot, we were greeted by friendly staff. (Dylan rules!) Jay is especially knowledgeable about everything auto related, as well as being extremely charismatic. We weren't given the usual bs most auto places throw at you, just shown the parts we care about and even let us start up the vehicle. The entire team went above and beyond to get us a temp tag as well as help us move our school bus off of the lot. During the pandemic, it even meant more to see them always keep their masks on despite how hot it was outside. They took extra measures to elbow bump and hand sanitize everything. They care a lot and they will treat you right. I love them!!!

My son and I have been looking for a particular style of F-150 for his first truck. We are in…read moreFlorida and there is not a single one like we wanted. We had to search nationwide to have a small number to choose from. We found what we were looking for at Hertrich Ford Lincoln, a 2025 ROUSH F-150. Absolutely beautiful!! Calling the Dealership, I was connected to Shawn Davis; salesman. Shawn and I connected quite quickly. He was detail oriented, personal, very helpful and ALWAYS quick to respond to my numerous calls/questions. He and I are both very straightforward so in short order we had an agreement. With all the great character traits Shawn exhibits, the last thing he said to us stands out..... He said; "Remember my job isn't done just because the sell is complete. If you EVER have questions about this truck, don't hesitate to call me, doesn't matter what time it is!" If you are looking for a reputable dealership with a GREAT salesman for your next vehicle, check out Hertrich Ford Lincoln and ask for Shawn!

I had the spark plugs in my 2006 Mustang GT replaced there. They did a good job and the service was…read moreexcellent. I don't usually take my car to dealerships for maintenance or repairs, but this was a good experience.

Purchased a consignment/auction vehicle through Peter and his crew. Overall an easy transaction…read moreeven though I was 900 miles away. They handled the appropriate paperwork and transport of the vehicle. All said and done, I'd use McQueen classics again when searching for a classic automobile

My son was looking for a somewhat unique vehicle, and we contacted McQueen Classics about a car…read morethat we were interested in following an auction in which the reserve was not met. After a brief conversation with Peter G., we agreed on a reasonable price (which was actually less that the reserve). I was sent a bill of sale, which I signed and returned, and I arranged to wire a payment the next day. It was actually somewhat startling to us how quickly all this happened. Because we were not local to Delaware, we arranged a pick up date for the vehicle. In the mean time, we went back and forth with Peter on "details" related to the transaction. Peter didn't always answer my e-mails or texts right away, which is understandable...he is a very busy man...but whenever I called him, he always had time to talk to me and always was able to get an answer to my question. When we picked up the vehicle, Peter took the time to show us around McQueen Classics and we really enjoyed talking to him about cars in general, and the car we had purchased in particular. It was obvious that Peter had a lot of pride in the business that he had worked very hard to establish! It turns out that Peter used to live in the same town that we currently do, and, for many years, had worked at a local car dealership where my parents had bought several of their cars from over the years. There were some other amazing connections that I had with Peter that I discovered while talking with him during our visit. Suffice it to say that it truly IS a small world! Anyway, the last thing left in our transaction, after we picked up the car and signed the "paperwork" was for Peter to send us the title signed by the original owner, so that we could register it in our state of residence. Because the vehicle was sold on consignment, Peter had to get a signature from the original owner; which he did the next week, and then sent us the title. As a final courtesy, Peter put us in touch with the previous owner of the vehicle and that helped us a great deal in terms of getting some history on how the car was maintained prior to our ownership. The former owner was extremely friendly and VERY helpful (and patient) with our many inquiries! I would say that this was about as good of a buying experience as one could wish to have with a car dealership and McQueen classics is TRULY a unique place! If you are interested in unique vehicles, this is the place to look!

I never write reviews but Below Book is a bunch of sleazy liars. I made an appointment and they…read moresaid 3 weeks. OK so I bring it and they said 3hr job and will cost $ 500. I was like ok. Well they called me next day said they were waiting on the parts. While parts were in the car that I bought which they knew about. So they never looked at the car. A 3hr job took 3 days and price went up from 500 to 600 dollars. I really thought from reviews that they were good. I don't understand ripping people off. I would have went there for all my repairs and they would have had a steady customer making more money but I guess they were more interested in ripping me off and lying. I'm writing this to warn others. I believe karma will come back on them. Sad I had to write this instead of being a happy customer Rating is a minus 10

Below Book Auto Sales mechanics along with the owner, Harry are a class act professionally! It is…read morerefreshing to absolutely trust the work being done! Highly recommend!!

Ive just had the pleasure of meeting your staff a few weeks ago. Took my car in and walked out with…read morea beautiful BMW X3. L I want to thank both Leslie and Ron for a great experience.

they stopped putting the prices of their vehicles on their web site. This means that if your…read morebrowsing they are asking for calls if there is an interest. . Many folks browse the web at night and they are closed. An email may get an answer in several days Calls are not answered but emails are but after several days. Over priced, disorganized inefficient .

Service appointment there for the first time--although there is a BMW service closer I heard good…read morethings about I.G. Burton so drove the extra miles. What I heard was accurate....great service and everything from loaner car to repairs done like clockwork! Highly recommended!!!!

Drove to Burton Mercedes this morning to pick up a wind deflector I had ordered for my new AMG SL…read more(I had just had the car there for service on 2/25). The part was $720 which I paid when ordering. When I tried to install the deflector today (it snaps in) I had some difficulty getting it to line up so I went back inside and was directed to the Service Manager who told me I needed to make an appointment and bring the car back (50 miles round trip) and pay them labor to install it. I was taken aback, but went outside and eventually was able to snap it in (see photo). I've owned several Mercedes dating back to 1986, and this is my second SL, but I've never experienced poor customer service like this. I'll have to give serious thought to whether I'll ever return.