Charlie helped us get through some frustrating hurdles when buying our house. He was constantly…read moreanswering questions, quick to respond to texts and emails, and he was both accurate and timely with anything we asked of him. We initially started with another lender, but paid $4-$5k less than our estimate with the first lender thanks to Charlie. Charlie, we can't thank you enough for helping us through this process, even when the title company rep didn't hold up to their end of things, you pushed to ensure we were taken care of. It made a huge difference having someone knowledgeable and assertive in our corner throughout the process. 10/10 will recommend you to anyone looking to get financing.

Charlie is the best!! Professional and delivering…read moreexceptional service through the entire funding process. The expertise he provides at each phase is so refreshing in today's world of large banks. He found us the best rate we could find in today's market! What a great value to have Charlie on your side!

Andris handled a complex cash-out refinance on our primary residence in Merritt Island, Florida,…read moreand I can't recommend him highly enough. Our situation was anything but simple. We're self-employed with multiple income streams, including 1099 contractor work, short-term rental income from several investment properties, and a partial stake in several businesses. If that wasn't complex enough, we were also using the funds to acquire another property internationally. Andris navigated all of it. When the underwriter came back with conditions, he didn't just forward us a list and disappear; he walked us through exactly what each item meant, what was needed, and why, and he stayed on top of every moving piece until it was done. He was patient with our endless questions, responsive at all hours, and never once made us feel like a bother. If you have a straightforward W-2 loan, plenty of people can help you. If you have a complicated financial picture and need someone who actually knows how to structure and document it, Andris is the one to call.

I needed to complete a cash-out refinance of my home. I contacted my lender, Rocket Mortgage, as…read morethey offered a relatively uncomplicated process for the refi. Everything was going well until I was told to significantly increase coverage for potential special assessments that might be levied against my condo. I've lived in my home for nearly 8 years and never experienced this issue before. The problem was magnified when my insurance agent, after searching for a carrier that would write this coverage at an amount equal to or greater than demanded by Rocket, found no one willing to do it. At that point I terminated the refi application and sought a mortgage broker who could help. Andris was contacted and he agreed to meet to discuss my needs. I elected to apply for a refi through his office. Of course, I had to complete a new application with financial supports. It was submitted quickly and once that happened approval was granted with the essentially same terms as Rocket offered. There was one exception - the increased coverage issue that caused the problem was resolved. Andris was completely professional. He listened. He offered viable solutions. He followed up with me regularly during the process and after the refi was funded. I will be using Andris for any future mortgage needs. I highly recommend him.

I could not have been more satisfied with Art's help regarding getting a loan. He answered all…read moretexts and emails and calls within a timely manner if not right away. He stayed in contact with the escrow office and my real estate agent to make sure everything was in place and when it was moving slowly he did his job plus others to make sure the loan funded. He was patient with all my questions and he was honest about the rates and getting me the best one available. I was happy to have him on my team to get our new house and would partner with him again.

I asked Art to review my loan information including my credit report as a second opinion on a…read moremortgage loan. Next thing I know he had ran my credit with out my consent. I would not trust him with a 10 foot pole. In addition when I went to call his broker the broker hung up on me without even talking to me at all. Not professional and in my opinion as a license real estate person of over 26 yrs and a broker they my be predatory lenders! I would stay clear of them.

We are so grateful that we found Benchmark Credit Resources. Charles went over and beyond to make…read moreus feel secure in opening up our credit "can of worms". Not only did he fix all of our credit concerns, he enabled us to have the highest credit scores we could have ever imagined! Totally professional with a genuinely personal touch! Highly recommend...call Benchmark today!

Benchmark is a little on the expensive side but was the ONLY firm that was able to complete the job…read moreon time. I tried two other companies prior, and both let me down. Thanks Charles and Rick for making sure my credit remains squeaky clean!

Want to thank our long-term Insurance Agent Bill Youngblood for taking care of myself and my wife…read moreLaurie. He is awesome and gives incredible service. We had a joint Bronze policy with Blue Shield that Bill had set up for us two years ago. When I was several months from turning 65 Bill set me up with a great Medicare Supplemental Insurance policy as we as a supplemental Prescription program, both at a great value. Blue Shield insurance company was taking direct deposits directly for the Bronze insurance company for two years. I called Blue Shield in November 2018 informing them that I was going on Medicare would be dropping off the Bronze policy and could they please continue with Laurie's policy and continue her on the policy and continue the direct deposits, they said they would and no problem. The next communication from Blue Shield was a letter received by Laurie on Dec 17th informing her a full payment was due and must be received by them by 12/20/2018, we mailed the check out the same day. At the time we were not aware that Blue Shield would be cancelling Laurie's policy and due to the Christmas mail, it would be impossible to get a check to them by their required date. Around the 1st week of February we had not received anything from Blue Shield, and I called them at that time and explained the circumstances. The person this time at Blue Shield informed us that a new card for Laurie would be mailed within the next week and to please call when the card was received and setup payment. Two weeks passed and we had not heard anything from Blue Shield, we called them again, at this time they informed us Laurie's insurance had been canceled due to the fact the check we sent them had been received beyond the Dec 20th date. At that time, we researched our bank to see that they had not cashed the check until January 4th. Three calls, three different stories from three different people at Blue Shield, the company cannot be trusted and the people that work there are totally incompetent. I would never ever recommend Blue Shield to anyone, they are a total scam. This is when we called Bill again told him what was happening, he suggested that we fill a complaint with the California Department of Insurance concerning Blue Shield, he told us he would call them. He got them to agree to the refund the check we had sent them in December, as well as now has gotten Laurie's insurance in place as of March 1st, 2019. We will have Bill switch Laurie over to the same supplemental Medicare policies I have once Laurie turns 65 in August and finally be done with the nightmare named Blue Shield. Thanks Bill

Wow, it's been such a long time when I first talked to Bill in 2007, after we bought a cabin up in…read moreLake Arrowhead. When we bought the cabin i did not know Bill . Two weeks after the purchase and escrow already closed I received a phone call that the insurance company we assigned could not ensure the cabin. I was in shock that I had to find another company! Back then you had to look in the Yellow Pages to find insurance . After calling many insurance agents and not getting anywhere , I dialed "Bill Youngblood insurance agency" .Bill and me had a great conversation , with him explaining home insurance including getting it at great price! Bill and me have been friends ever since! For a few years now Zach that is in the office too, has been helping me on my never ending calls to him to keep up our insurance needs and changing times in our life. Zach is all over it helping me! Between Bill and Zach they are the real/good hands people! Not "AllState" . Danny Freibrun

This firm operates with exceptional precision--every number is verified, every deduction justified,…read moreand every deadline met. Their internal review process catches what others miss, and their documentation is flawlessly clear. If you value diligence over guesswork, this is the CPA firm you want.

Great experience with O'Brien & Panchuk. The entire team is professional, friendly, and very…read morehelpful. Everyone is extremely knowledgeable and always willing to answer questions and provide clear guidance. Highly recommend this firm for anyone looking for reliable accounting services.

What a disappointment. I contacted Desert View to become the agent of record for my homeowner's…read morepolicy. Initially, I spoke with Nancy, who was extremely helpful and professional, but she explained that her husband, Rick, would be the one to manage the transfer. Rick was initially interested in my business, particularly when I indicated that I'd also like to talk about transferring insurance for our three cars when we completed the homeowner's transaction. After that, he consistently dropped the ball, specifically not following through or returning calls. Finally, I received the paperwork he promised and returned it promptly. He assured me that he would send the form to my carrier that day and the transfer would take about five business days to complete. I gave him more than two weeks, then called my carrier. They had no paperwork. I called the office and spoke with Nancy, who informed me that Rick was out of the office until late next week. She looked around his desk and found the transfer request that had never been sent to my carrier. Nancy sincerely apologized. She said the business was very difficult and busy these days. Yes, that happens, but I shouldn't have to chase down an agent to take my business. I really wanted to work with a local, independent agent, but it definitely won't be Desert View. Clearly, their business is booming, and they don't need new clients.

Highly, highly recommend! They Currently ins. three of my houses and one in Palm Desert That's…read morealready sold. So that covers at least for the last 10 years! They are nice, competent, thorough, and as Brokers shop all your needs to get you the best deals! They don't try to up sell your needs will just try to get the right coverage. Thank you Rick and Nancy, your the best and so grateful to have you as my agent!

As a first time home buyer I lucked out having Randi CORTI at Franklin Loan Center as my Mortgage…read moreBroker. He was methodical in a very friendly way and he made it easy to text him with questions. The process went smoothly thanks to him.

Jeff Cosmos and team at Franklin Loan Center have been a delight to work with - very attentive,…read moretimely and personal from the get go. Highly recommend them for anyone looking for a quality lender in the area.