Personally went to the Johnson City location last week and scheduled a windshield replacement. The…read moreman at the counter gave me a date and time for the work. I returned less than a week later for my appointment and the same man said I had no appointment and that they did not have my windshield. He was quite rude and blamed the mistake on "someone else". He continued to be rude when asked about the issue. I told him I would never return there. He did not apologize and continued to be rude. I went straight to Auto Glass Service in Johnson City. They scheduled me the next day and saved me $200.

Replaced the glass nice and quick but left me with issues to fix for myself like tightening my…read morewindshield wiper nut cause they couldn't do that themselves. Left me with one functional wiper smh.

These Guys do great work! They worked on my Escalade and even kept it extra day to find a noise…read moreand fixed it. Great shop nice to deal with and very knowledgeable !! Thanks Danny Rollins and Darren the monster truck man

Not only a good group of guys but finally somewhere very respectful and they know what they are…read moredoing. And special shout out to eric who was very nice and willing to look for other problems with my car as well. Overall great place I would definitely recommend

When I had body damage to my car, Mike worked quickly with insurance to get an estimate and get my…read morecar repaired. He communicated with me throughout the process. I would highly recommend West Town Collision.

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

Dylan was a great salesperson!! He answered all of our questions and was very knowledgeable about…read moreour new Kia Telluride. Our experience made us feel like we were part of the family at Johnson City Kia, when they didn't have the exact Telluride we wanted, they were willing to go all the way to Florida to get it, but luckily found it in Knoxville. They went out of their way to get what we wanted......Exceptional customer support!!!!!

My 2015 Kia Optima was towed to this location from Greeneville after it was broken down. Nathaniel,…read morein the service department, advised that the car had 6 recalls on it that I was unaware of, and the engine was shot. We knew at that point a new car was in our near future. Upon arriving to look around, they even TRIPLE checked my vehicle to make sure there was absolutley no way it could be easily fixed before we were committing to a new vehicle as this one was almost paid off. My fiancé and I made a trip to the Johnson City location and met with Gabriel, Cameron, and Sean. I don't know if there are words to even begin to describe the customer service we received. It was a two-day process and ONLY because the banks were closed over the weekend. I left with my new 2024 Kia Sorento, and we are over the moon happy. We were approved through kia initially, but they new we banked at a credit union, and wanted to check with them first before we finalized as well to see if we had a cheaper rate and lower interest. Turns out, we did!! It was approved as of 09/28/2026 and I left that day!! If you are ever in the market for a new vehicle, I highly recommend these gentlemen and this facility! Thank you so much for everything you guys did for us and my family. (:

The best VW vintage parts store! Dennis has been working with VW's forever and is a wealth of…read moreinformation!

Verble's VW shop is a one stop shop for all your classic air-cooled Volkswagen needs. From parts to…read morefull cars, restoration tips, and maintenance information, Mr. Verble can guide you to, OR through anything, AND get you the quality parts for a job well done. If you need ANYTHING for your classic VW, do not hesitate to call, or stop by his shop. Service with a smile for almost 50 years (and usually a cool story or two along the way). Go ahead, get wrenchin'!

100% best shop around. Other poor post based on customer not willing to do repairs correctly. He…read moreeven got a 100,000 Mike warranty and still. Complained. Ive had multiple repairs and they are cost friendly and repair my vehicle to back new status. Highly recommend!

Requested an estimate for engine replacement, Jeep Wrangler. Was quoted "around $7,000 could be a…read morelittle more or less". Final bill was over $8,500. The original quote was for a 3 year/36k mile motor. When I asked for a warranty in writing I was told they only covered 1 year.

Joe came to our rescue after we made it 100 yards into our drive back to FL and discovered we had…read morean air valve stem (like what you use to inflate a basketball or football) lodged in one of our tires. We had the car crammed full of our things and 2 dogs, and Joe was kind enough to remove the damaged tire, put the spare on and then he lugged the tire back to the shop for us. Not only did they quickly repair and refill the tire, they would not allow us to pay them for the service! They sent us off with a gesture of "safe travels". We are overwhelmed by the abundance of kindness that these guys gave us, they saved the day! We will be residents in a few months and Greeneville Tire & Performance Center has a customer for life! Thanks guys!!

Me and my family are on our way to my daughter's state softball tournament and we noticed a nail in…read moreour tire they was nice anuff to get us right in and said it was no charge thanks for the help!!!!!