Although the address is N. Roan, the building is actually behind the other two buildings. It is a…read moredetached shed with a sign on the front, so you can find it, you just have to drive to the rear of the actual address. There are a few parking spaces next to the building and the lot is paved. I walked into the door to the waiting area and waited while the owner finished a phone call. I told him I wanted an estimate on tinting the door windows darker. He said he was rather busy so it would be a couple weeks until he could get to me. I was fine with that so we checked my vehicle. He said I already had the darkest tint allowed on my windows but suggested tinting the windshield would help reduce sunlight into the cabin quite a bit. I was given a decent price and he said the phone call was a cancellation for the next morning so me could squeeze me in if I could get there. I returned the next morning, and he went to work right away. The windshield tinting took only about 30 minutes and looks great. I appreciate the honesty of not selling me something I didn't need, and for making a suggestion that really helped reduce interior heat. I will definitely return for my next tinting needs.

The guy has a sign up for a deal on tint 99$ however I got charged 213$ plus a surprise separate…read moretax charge that was not told to me before hand. The work was good but the deceitful tactic used to get more money out of me, and hold my key until I paid was not a good look for this company. I would not recommend this company.

Very well done tinting service for my son's car. The interactions were professional and timely…read morefrom start to finish. Happy to make referrals for his work.

Had my windows done a couple of weeks ago. This young man knows his business and he is really good…read moreat it. Dealing with this old woman (myself) he walked me through everything until I decided what I wanted. He was great​ and very personable. So if you want your windows tinted he will make it look like a new car and at a great price. You must go by and visit, he does a great job in no time at all. Sherrie

An older relative needed help coordinating a repair and was unable to make the trip for the…read moreestimate or to drop off and pick up their vehicle for the actual work because they are uneasy driving to unfamiliar areas. Therefore, I agreed to assist even though I live a long way away. . Ryne set up a time for the estimate and got to it immediately when we arrived. He wrote out the initial work plan and set a date taking into account the time required to order the parts. I explained that I would be returning to the area for a short time specifically to drop off and pick up the car. While my timeline was shorter than they originally estimated the work would take, they were understanding and accommodated my need. Additionally, they worked with the insurance company even though ours wasn't one they often partner with. Though the price was negotiated a bit by the adjuster, the initial quote was a fair price in my opinion. A couple weeks later I returned to drop off the car. While working on it they saw that it needed a couple more parts than initially outlined. They got the parts in fast and completed the job very quickly. Ryne was great to work with and so were the two other people who work in the office. One took receipt of the vehicle and was very efficient so I could get on my way. The other checked me out when I picked up the car. She explained everything very clearly. Overall, the experience was superior to visits to other body shops (in another city) that I've made with my own vehicle over the years. Will definitely return to this shop if my relative ever needs more work on the car.

Recently had damage to our vehicle and State Farm recommended olde Jonesborough body shop. From…read morethe moment we arrived for the inspection estimate we knew this was the place. Everyone was friendly, helpful and knowledgeable. Now that we picked up our car we are beyond grateful they went above and beyond on our car. Even if it's not an insurance claim I would recommend this place

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

I bought a warranty through Subaru that covers dents, and after someone opened the door and dented…read moremy car, I was glad I had it. They referred me to Vann Hailing. Ben reached out to me to schedule an appointment, and completed the job within 15 min while I waited. The dent is gone and it looks like it was never there in the first place. The waiting room was comfortable and spacious. Plenty of parking next to the shop. I will definitely be back!

Stop by Vann Hialing PDR shop earlier this morning., They where able to get me in and out in less…read morethan one hour. Would definitely recommend them to anyone need a quality dent repaired.

A word to the wise. Don't be talked into an after market catalytic converter After two replacements…read moreand $1K the "check engine light" still came on. Josh told me there must be something else wrong with the car and did not offer a refund. The Subaru Dealer verified the problem was the converter and now I will incur an additional cost to get it fixed. Josh's work was fine but he just sold me a substandard part and failed to honor the warranty.

Friendly and informative staff, quick service, and reasonable prices! My 2012 Subaru runs like a…read morenew car again.

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

wanting to give an absolute biggest thank you to Jermiah for coming out and replacing my psp very…read moresweet respectful and done an amazing job 10/10 definitely recommend!!!! Helped me understand the problem and process of it. would definitely call again with any more car repairs !

I paid $75 for him to tell me I needed a new battery. But never diagnosed what was actually wrong…read morewith my car. I knew the battery was dead. Still at square. Very disappointed. He literally spent 15 mins on the car to tell me what I already knew. Want a refund.