Legendary place. Some great vintage stuff. I plan to stop by every time I'm in town. Stoked on my…read moreTeisco!

Took my new-to-me 7 string to Daveo to set up since the previous owner didn't do it correctly. It…read moreplays like a dream now and he was even able to get it done same day. Highly recommend this small shop for repairs/setup!

For videos we produced for a non-profit charity, Cure Glaucoma Foundation, Crossroads Audio…read moredelivered to us the highest quality audio of the live musical entertainment for a major fundraising event. The digital audio is crisp, clear, and noise-free. When it comes to a live event -- especially a global charity aimed at preventing blindness -- you must get everything right on the first take. This provider delivered. Hear for yourself: https://youtu.be/mx6scVgzVf0?si=cj0sSH8EOv_DSOaR https://youtu.be/iLZxa0SoeSg?si=DGVO1LzbF81M7pib We were also impressed by the leadership of Crossroads Audio. They were highly experienced having served some of the biggest music acts on tour.

Great staff both friendly and knowledgeable with the gear they rent out. The rental process is…read moreprofessional, simple, and fast.

If I could give less than a star... I would. We took our car to them to have it wired for video,…read moreonly for them to do it COMPLETELY WRONG. First they told us we were missing a part, so we ordered the part, and they said once we connected it, it should work. Well, it didn't work. So we brought it back to them to have them see why it wasn't working. Then they tell us it's not wired correctly. They wanted to charge us again today to tell us that, and fix it tomorrow, which they would again charge me for work they did wrong, but should have been right the first time we paid for the service we didn't receive. According to Eric, they wired it "like 99% of the other video camera's out there"... They are supposed to be the professionals, they should have made sure it was correct the first time. They tried to tell me it was because we didn't give them directions for the camera, but excuse me... again... they SHOULD HAVE BEEN (BUT OBVIOUSLY NOT) THE PROFESSIONALS. If I could have done it myself... I would have. When I asked why they wanted to charge me today, and again tomorrow to fix it correctly, the owner said nevermind, not to charge me, but that they would not work on the car anymore. So another words, they DON'T guarantee their work, or even stand behind it. WORST EXPERIENCE EVER!!!

These guys have been doing my vehicles for years, I've always worked with Eric who is extremely…read moreknowledgeable about all of his products. They will do what it takes to make sure you are satisfied and won't over sale you in equipment you don't need. Great people to work with.

Needed big screen put up and job was done in a very quick time frame. Excellent work at very…read morereasonable price compared to others. Good to know mounting tvs are not the only thing they do. Will definitely call again for future projects.

These guys are legit! Talked to Billy about what I wanted to do and he came out to make sure we…read morewere on the same page. He shot me a quote that was more than reasonable. He came out with his guys I decided to change entertainment centers which added a twist but they worked right through it like true professionals. Everything was done with precision detail and they checked with me to make sure I was good with everything before they did it. I can't say enough about the results. I would recommend them any and every time. You will not be let down if you give them your buisness!

Empire answered my inquiry looking for a media room service provider promptly on Yelp and were able…read moreto work around my less than spectacular schedule as a teacher to find a time that was suitable for me that would NOT require me to put in for a hard to find these day substitute teacher. When the plans for the proposed install of a replacement for my 4 zone audio system and relocation of the hub, was determined that it wouldn't be an easy rework, based on their inspection of existing speaker wiring, they were able to suggest an easier solution, while still giving me a choice of a more involved and expensive alternative to reroute the existing wiring to a new room I had originally planned. They installed a new Sonos system 3 amp setup I had ordered from Amazon, to replace an existing HEOS Drive 2. Even though they do a lot of HEOS installs, and could have provided me with a replacement instead, unlike other potential services, they were happy to install the Sonos system and shared with me their thoughts on the merits and benefits of it versus the HEOS system it replaced. They walked me step by step through the setup of a Sonos account, naming the amps and pairing of the amps to the app on my phone. They made sure that everything connected easily, worked properly, and showed me how to use the amp to turn on each of my zones, and operate them separately and in combination with one another. They made sure I was happy with the connection and sound quality in each of my 3 zones. I also needed them to fix the LED backlighting on my 110" screen in my media room- it had been flickering when it did turn on, and frequently not turning on at all in response to the programming on my MX-780 universal remote. I had even bought a string of replacement LED light strips to replace this evidently malfunctioning one, as I was sure the were toast after 5 years. Instead of just replacing them, they troubleshot the existing set, determined it was merely a busted power block and cord, and then replaced those items only with supplies they had on hand. They also noticed that my universal remote still had AT&T Uverse programmed on it and not the Direct TV I've had for the past 3 years. They suggested I could update it and get rid of the extra Direct TV remote- and although this was a no-brainer in hindsight- I was so preoccupied with the other two projects that I hadn't even thought of how annoying it has been to have to use a 2nd remote to watch games! Picking up on my needs and doing what's best for the client, even without being asked, and fixing something that would have been more expensive, taken more time, and ultimately made them more money, if they had followed my instructions and just replaced it, were two hugely impressive displays to me of the integrity, honesty, and commitment to excellence these guys provide for their customers. When all was said and done and the time and work for the install ended up being much less they their original online estimate based on the information I provided them, they informed me it may take a few days to refund me part of the difference from the deposit I had prepaid prior to their visit. I was so blown away that they felt they owed ME money and with their attention to detail, polite service, intuition on addressing needs I had not even considered, and the quality and care of fixing all that I had requested, that not only did I tell them to keep the full deposit, but to please go ahead and charge me the remaining balance and the full amount of their original estimate. Although I am just a teacher on a pretty meager budget, I recognize the value and quality of what Empire was able to do for me, and I was already prepared to pay a bit more- as estimates online based on client info and sight unseen, can only be so accurate. So, getting everything completed, slightly different than I had originally imagined, but still in a manner that reflected my needs for this install, plus saving me money on another task and including additional unrequested but very welcomed related service, all in a helpful and polite manner, is rare these days and in my opinion a bargain for my original estimate. I paid what I expected to pay, and ended up with so much more- definitely exceeded my expectations! I can't recommend a better business to service your home theater, home sound, or audio/visual needs! If only Empire had done this install originally when we built this house 5 years ago instead of the crummy, corner cutting outfit that worked with our builders that we were forced to use..... I am looking forward to using them again in the coming weeks for similar MX-780 repairing and replacement for my in-laws for a project they've been needing help with for the past few months. Empire was amazing!

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

15 years ago I toured Krystal Clear's show room and fell in love with the Dynaudio speakers that…read moreDon Krasen auditioned for me. When I was ready to do my home theater, I called Don. The Dyn's driven by the ARCAM with the Rel sub....fabulous. I had and advantage growing up around audiophile shops in Chapel Hill, NC in the mid 70's. You can discern who can take you places with audio that the posers can't. Call Don....and you will be glad you did, he's the real deal.

I paid him $150 dollars to come in and take a look at the existing AV system we've inherited with a…read morenewly bought condo. He was 20 minutes late to the appointment, and instead of coming right into the unit, he went ahead and retrieved his leather jacket from a different unit in the building first. My request for the consultation was very clear - I want to understand what I have in the condo and see what it would cost to upgrade the dated system. I was not very clear as to what AV capabilities we already have st the end of the consultation. Any questions during the consultation were answered with a sales pitch for very expensive functionalities that we weren't really interested in. After three business days, I finally get a quote. See the image. lol what is this? I gotta do some puzzle solving to understand how much this upgrade is going to cost me. (And I paid $150 to receive the estimate. ) I asked to itemize some options, like upgrading our existing TV to a 65 in Samsung Frame, which he had agreed to after initially pushing back on that request. So as you can see, that's the only clear numbers you see. I am very uncomfortable doing business with someone who cannot provide me with a clear estimate. I have a feeling that he doesn't want my business, as the job might be too small for him, but he should've just said so to me right away.

Was accommodating, efficient, and nice. Service was as requested. Couldn't ask for anything else…read more Price was reasonable for the job.

Johnathan was considerate and helpful for immediate remedy as well as handling future issues that…read moremight come up. The art of verbal communication was effective in helping to understand the problems. I appreciate my experience for repair.