Owner is chill until you have an issue that's not your fault or his.
I've shopped here regularly for a year or so out of convenience, picking up 2-3 vapes every week or so.. but after being sold a vape that had leaked during transit (the other two were fine) the owner belittled me and blamed me for the issue telling me I must have left it on the side or upside down, which was not the case, or the other two would have leaked while in my possession. Despite the owners temperament, I remained respectful and shrugged off his terrible assertions and I was provided a replacement vape but I left not wanting to return again and biting my tongue.
I gave dude the benefit of the doubt, people have bad days, he'd been chill every other time I'm there, etc., so I kept going there. However, a few months following this one of the vapes in the last batch I picked up was dead on arrival, it did not have power or light up after opening the package and plugging it into multiple chargers did not change anything. The guy went on a rant about how he didn't have to refund me and he has no idea what I did with the vape once I left the store insinuating I damaged it, and wouldn't even let me talk. At this point in the conversation I'm never coming back and don't care what he does or says. I've spent thousands of dollars in this shop and have only had these two issues throughout my time shopping here and I did not appreciate the way I was treated either time. I remained respectful and was once again biting my tongue.
When he gave me the replacement vape, he made me open it and rip it inside the store to make sure it worked. He then told me, "if I puff it like that it will break it too". I wasn't trying to actually hit it, I took a tiny test pull to make sure it fired ..so rich coming from this guy though since I've only had problems with 2 vapes in over a year, and those problems prevented me from puffing on them in the first place..pea brained logic, reasoning, and customer service motto of 'blame the customer no matter what, they're always wrong and they're the problem'.
Dude talks down to people while acting arrogant when there's any type of issue while he sells trash delta8 carts and cheap Chinese glass that's been excessively marked up. read more
