Sold my husband the wrong item but did give a full refund minus the tip. Also offered to exchange…read morefor 2 bottles of juice. I would have definitely taken him up on that put I wasn't there to pick out what I would have wanted. From what my husband told me they were very nice and they are very accommodating which is really nice. Thank you so much for your help.

Extremely overpriced and all the glass is from D.H Gate…read more This quality is not worth the over marked prices.

I'm a regular customer and always find what I'm looking for even if sometimes I'm not sure. The…read morestaff at Puff's are friendly and helpful. They always make sure I get any discounts available. It's handy that they are open 24 hours even on holidays. If they don't have my particular item, they call and check their other locations to save me time.

"Do you have a battery?" "It doesn't need one." "Oh, okay." Turns out it did…read more You guys sell titty mags for Boomers and vape for kids, yet the stoned out weeb you hired doesn't know vape. Amazing. Come to Puff's if you want sub-par service from the most hip and modern under the influence Gen Z stereotypes.

I want to say that I appreciate the variety of products that this store has! That being said, I'm…read morereally going to have to give the Manager a shoutout here because she's the reason I keep coming back! Her knowledge on the products is AMAZING and she has really helped me venture out and try new things! Currently a fan of these edibles!! I have attached a picture below! I love her personality and helpfulness, and I understand why she's a manager! Keep up the good work and I cannot wait to come back soon!

Disappointed. I went in yesterday for just the second or third time. I was looking to try a few new…read morethings, so I asked the guy there about 3 completely different items: shroom gummies, new delta 8 products & edibles. He couldn't answer a single question because "I personally haven't tried it." It's kinda hard to sell something when you can't give the customer any feedback whatsoever. I told him I had a high tolerance and he did finally recommend one vape (Tre House Liquid Diamonds) that "has been selling well and I guess people like" but it's no different than what I already have & use. I'll stick to Blazin Bad (which is also cheaper)

I've honestly never felt so disrespected walking into a business before. The way I was treated at…read morethis smoke shop was completely unacceptable. From the moment I walked in, the staff had a rude attitude, acted annoyed by simple questions, and made it clear they didn't care about customer service at all. Instead of helping, they were dismissive, unprofessional, and talked to me like I was inconveniencing them just by being there. If you don't want to deal with customers, don't work in a customer-facing business. It's that simple. There are plenty of other smoke shops that actually value people and treat them with basic respect. I definitely won't be coming back, and I'd recommend others think twice before spending their money here. Worst experience at any store In my LIFE! Not just smoke shop. I never even take the time to leave a bad review however this store needs to close down!!!

Great experience great flower variety of selections and etc. great prices very polite service and…read moregenuine I recommend this place to all my Houstonians, Texas, Louisiana worldwide

The cashier Rebecca is amazing. Extremely helpful, kind and knowledgeable. She is an amazing…read morerepresentative for this company. Her customer service is amazing! Thank you, Rebecca! I'll keep you in my prayers.

They close so damn early, it's barely 7PM, but they close at 8 makes no damn sense hellread more

Lucas is the shit! He knew what I coil I needed just by speaking to him about my mod.read more

Cant beat the E-juice for the price!! Good knowledgeable staff!! Will defiantly be ordering from…read morehere regular!!

This is a decent location. Hours need to change and the young lady here is very kind and helpful…read more Son loves the merchandise.

I don't understand how hard it is to work at game stop. This may seem ridiculous but it's the fact…read moreof the matter. I collect Pop!s. Well I went to game stop just to look around. I saw the new Spiderman series pops on the counter. I said let me get 4 out of the 5 please. Guy rang all of them up. Then looks at me and says let me go talk to my manager. Comes back and says he can't sell them until May 1st. So then I ask, why the fuck are they out on the shelf for people to buy. This game stop has a bad reputation for one of the worst ones I'm our area. Idiots.

Great customer service and products. Atmosphere friendly nice vibe. A plethora of productsread more