Came in here because I was in need of flints for my Zippo lighter. I had stopped at multiple…read moretobacco shops and convenience stores the past few weeks searching for the flints to replace. Each time I struck out and was just left with a nonworking Zippo. Since I was in the plaza I decided that why not give this place a try. It wouldn't hurt, if they didn't have it, I would just continue my search. I walked in and did a quick look around myself. There were a few other customers in there and I didn't want to bother them right away. After the other customers were helped I was asked if I needed help finding anything. I told them what I was looking for and a first employee wasn't sure if they had them or not. While this exchange was going on the employee at the register overheard the exchange and stepped right in. This employee, or maybe he was the owner, knew exactly what I was looking for and exactly where the item was. He took me right over to the display where it was, and without hesitation, grabbed the item from the shelf. It was much smaller than I expected, but honestly it was right in front of me as well. I just wasn't aware of what I was looking for. I'm kicking myself in the behind right now. Because when he handed me the flints he asked if I needed any extra wicks. I thought I'd be good for a while on the wicks, but was I wrong. I now have new flints for the Zippo, but am in dire need of a wick now. Next time around, I'll know better. Great customer service.

(I attached Google review this NEW CRUMMY MGR TOOK DOWN)…read more1st,let me say..(R.I.P.TYLER)..This store is a wonderful store,the employees trained by Tyler are exceptional, they know us the minute we walk in,have our stuff immediately and are very knowledgeable and very nice. Sadly a SO CALLED NEW MANAGER ARRIVED,THAT RUNS ANOTHER LOCATION&HAS DISRUPTED THE ..clients,regulars with specific purchases..HOW?-HE TOOK TONS ON SPECIALTY items that are guaranteed sales at this location..WHY WOULD HE SABATAGE A STORE&THEIR REGULAR CLIENTELE?? Not only suspicions but totally unprofessional by all accounts. Regulars for 9+yrs,as I am,he took my regular order out with many others clients for NO REASON,this is guaranteed sales,is he privately selling off grid,is he purposefully hurting the employees, what reason?? As a high powered sales person since 83,&owning my own stores&4 websites..I cannot see a reason for this inexplicable nonsence. All employees inside store are fully qualified to either manage or co manage this high traffic store with so so many regulars. Tyler did an amazing job with his staff. The saddest lies withen the purposefull SABATAGE, 1000-2000$++weekly..for no reason other than selfishness, petty authoritarian type managing,or just plain insensitivity towards loyal clients and employees. It's obvious he's not capable of caring for either company or clients or employees. Fire him&bring the store back to awesome employees and the clients,for which this "so called NEW MANAGER "-CARES NOTHING ABOUT..

Manuela made this very seamless yet personable. She met me outside the glass and asked what I was…read morelooking for then recommended me some cigars. She sold me on the fact that this place is open late. I will be coming here for my smoke needs

Great people, service, and selection. I have patronized…read morethis establishment for about six years. They carry products that are not available to the good citizens of California, so I visit VA to buy in bulk once a year.

Great selection of cigars with knowledgeable staff. The guy helped me pick out a great cigar that I…read morethoroughly enjoyed!

This has been one of the best cigar lounge experiences I have had throughout the country. A well…read morestocked variety and selection of cigars with a nice sized and well managed humidor. The staff and patrons were extremely friendly and hospitable. They honestly need to do a seminar on to run a cigar lounge. The price points appeared to be on par as far as national averages, maybe with reduced pricing. I can't wait to return!

Got time to visit another lounge in the area , so this one was it…read more Good: Great selection of sticks. Spacious smoking area with great ventilation. Bathrooms clean. Prices were on par with most shops. Bad: The owner/cashier could care less if we were there or not. Never got off his seat, barely spoke, and just seemed disinterested. Not sure if they enforce the $35 minimum to use the lounge, but definitely a turn off. Not sure if I would return.

Great place nice cigar selection! The regulars act as if they have assigned seats sometimes! But…read morethe manager is really nice!

I've been to the retail locations several times during their advertised hours of business and never…read moreonce has the store been open or anybody there. WTF?

The owner is the sweetest man we know, we come for all of our holistic needs. Between the wide…read morerange of scented body products to candles to handmade items like hats and gloves, there is a little something for everyone. And honestly, great prices for the products produced, I have never been disappointed in any of his products. Looking forward to going today!!

Provides a comfortable environment to relax and smoke. Occassionally idiotic people come in, but…read morefor the most part it is an enjoyable place to be. John is overall a great host.

As local resident of old town, this spot is always reliable for good cigars at a decent price. The…read moreowner and employees are always great and helpful.

Been to a lot of glass shops in the NOVA area, and Pipe Dreams is by far the best place to go to if…read moreyou don't want to drive to Old Town Alexandria. Pipe Dreams has a great selection of local artists work, and big name blowers from Illicit to Helix. Rigs, tubes, spoons, nails, domes, an everything in between. I have been in here about 4 times now, and haven't left without getting something, the staff is incredibly knowledgeable and even have some of their personal work on the shelves for sale!! Good prices, great staff, a must visit for anyone looking into getting new glass.

Great Place!! As soon as I walked in the door I got a Welcome and pointed in the right direction…read morewithin mins!