Asked around the locals and got confirmation they did good work, but were also very busy (appt's…read morewell into future). I wanted my A/C charged and first opening was 3 weeks away so I passed.

I went in for an oil change and was told that both the front and rear brakes on my truck were…read moredangerously low-- between 10 and 20% wear left even though I never asked them to look at the brakes. The automatic sensor on my truck said I still had about 85% ware left on both the front and the back brakes. I was told that my sensor was in error and that it would be $2500 to replace my front, rear and parking brake (if necessary). I was told that my truck took very expensive brakes since it was expensive truck-- I later found out that this is not true. I then took my truck to Les Schwab to get a second opinion. They told me that both front and rear brakes had about 85% wear left and that my sensor was correct. I think this is a classic case of going in for repair work and being a female...

I've been a loyal customer at State Avenue Auto & muffler for many years. The work performed on my…read morecars and trucks has always been of excellent quality. The owner, Jeff, is a great guy and, in my humble opinion, is one of the most honest businessmen I have ever worked with. I wouldn't go anyplace else to have my vehicles worked on. Randy M Garrett

They always say you do one good job they tell two people, you do a bad job they tell everybody. I…read morewould never take a vehicle to State Avenue for repairs after the botched head replacement job they did on my fathers (now mine) Chevrolet pickup. Stuff happens and you can only hope that the shop will step up and take care of it. Not this shop, the owner refused to accept any liability, blaming the tech he hired and the shop that supplied the replacement heads. After an 18 month battle with him and his insurance company we finally had to file a claim in the courts to get partially reimbursed for the re repairs. I cannot stress enough how important it is to find another shop to do business with. You may get lucky and they won't damage your vehicle working on it, but is it worth the risk? I feel that this review need not be forgotten. I don't care how many years it has been. Hence the repost. As I said do one bad job they tell everybody.

We have a H2 Hummer , a Ford Explorer and a class A motorhome and for any and all repairs we take…read moreall three to B & R Automotive. You ask why? Because they are honest, intelligent and they stand by their work. My dad told me 70+ years ago that "You get what you pay for" so if you want the repairs done right the first time run, don't walk to B&R and tell Brent in the office that the old guy named Gary sent you!

Brent and the guys at B&R Automotive are the best! My serpentine belt broke and I would have been…read morestranded in Centralia but they took care of it end of day and got me back on the road! Would absolutely recommend taking your car here!

Was driving through on a road trip and felt a bad stutter with a check engine light. Was…read morerecommended Jorge and although he was busy he diagnosed it, repaired it, and I was back on the road 2 hours later. Highly recommend

They did it again! My windshield wipers completely broke and with no appointment they got the part…read moreordered and fixed it all in one day! Best mechanic ever!

Honest Honest Honest. Had every chance to take advantage of my 80+ year old parents treated them…read morewell with great service. We have been very happy over the years trusting our vehicles to TK. ' '

This is the worse place to come to for anything vehicle related I bought a used car from them that…read moreclaimed there is 56k miles new motor they failed to show me what they replaced in the engine they left two bolts loose on my engine mount so now I have a boost leak and no bolts they put silicone in the engine gasket and other parts ! Tbh idk how this place is even still functioning and open for business the dad and his older son they are janky with they stuff they replace I would find a new auto shop never come here unless u want to have a half done job where they cut corners especially with any vehicle they work on I would be cautious the dad claims he's trust worthy but lies straight to your face I feel like this place needs to be strictly investigated with the shady stuff they do if I would give them a negative 0 for reviews I would don't recommend to come here for any one unless u want a head ace and waste if money outta your pocket unprofessional place

A major part on my truck broke on the way to work, they were able to get me in the same day! They…read morewere straight forward set a fair price and they will be my permanent mechanic!

I recently brought my 2016 Ford Explorer to Hag's for repair as the air conditioning quit working…read more Mike and Wade diagosed it and had to replace the condenser. It was a time consuming repair but they did the job promptly and I am very pleased. Hag's has been the primary "go to place" for all my automotive needs, repairs, servicing , etc. They always to the extra mile to ensure we are satisfied. They are honest and don't attempt to "run up the bill". I highly recommend Hag's Automotive.

This place does top Quality work. , keeps you well informed throuh repair procedures... Total pros…read moreinbeveryvsince of the word

When I was involved in a front end collision accident, the first thing they said was it will take 3…read moremonths to repair because they are so busy. No exceptions. The work would only take about 3 days but we had to be willing to wait 3 months before they started. Thankfully we had another vehicle to rely on. Unfortunately, after that exceptionally long waiting period was up and they finally let me know our 2004 Honda CRV was ready for pickup, I was STUNNED when I saw the car. None of the pieces of the front end were aligned, pieces were missing, and the hood was on crooked. Some of the plastic parts were not even fully snapped into place, and were literally hanging loose. When I pointed out the problems they explained that the insurance company only authorizes after market parts so they will NEVER fit correctly. As the owner, I will have to insist my insurance company pay for Honda parts and the additional LABOR costs so they can charge for Honda parts AND all of their time doing the repairs a 2nd time in order for the pieces to fit properly. And - of course, they will have to keep it longer - we will have to wait while they order replacement parts and make time redo the repairs. This place appears to be too busy with steady insurance work to be concerned with the quality of their work. I don't know what families with only one vehicle would do without a vehicle for that long if your insurance isn't paying for a rental car. The entire experience was awful. They have months worth of work stacked up and make it very clear they don't need your business. Of course, since their business model appears to includes billing every insurance company for 2x the parts and 2x the labor on every repair they have a great racket going.

Driving back from Seattle to Central Oregon we had an unexpected engine misfire. We called AAA and…read moregot towed to Auto Tech Services of Centralia. (AAA approved auto repair facility that's been pre-screened) this was late in the day and we fully anticipated this would be a timely fix and were stressed trying to see how we could make this all work with pets and a young child at home. Shane and Sean both were extremely professional and helpful from the moment we walked in offering us water and a clean bathroom. They diagnosed our problem quickly and offered us a quote and options. John offered to stay late to work in order to get us back on the road the next day. (So thankful to you John!) The team helped us secure good accommodations at one of the newly remodeled hotels in the area and shuttled us there and back the next day. They called back the next day when they said they would. Despite the unexpected setback, this shop was outstanding in both their both their customer and prompt service. My mom heart is so truly appreciative to these great hardworking people who treated us so well. Thank you Auto Tech Services of Centralia!

Heaven sent for repairs and second to none in emergencies. Today was an example. Thank you so…read moremuch!