To Whom It May Concern,
I've been a member of this gym for nearly five months at the time of writing this review. When I first joined, I paid a $90 sign-up fee, followed by $45 bi-weekly payments (approximately $90 per month) for their "Active Hours" membership. The 24/7 option is $56 bi-weekly, which comes to about $112 per month. Initially, I accepted these costs because the location was very convenient--close to my home and practical for my daily routine. Overall, this is a good gym. It has almost everything you need for a solid workout, regardless of your goals. I went 6-7 days a week, and the staff was consistently friendly and kind.
However, what I find disappointing--and what many would consider poor business practice--is the lack of clear disclosure in the membership contract regarding what happens if you need to cancel early within the first year. Due to recent life changes, I have to move out of state soon. What I expected to be a difficult, even sad, conversation about leaving a gym I truly enjoyed turned into a discussion about "fine print." I was told I had to pay an additional 30 days of membership along with an "early buyout contract cancellation fee" of 150$.
In my view, that fee feels like nothing more than a way to ensure the gym still gets its money--almost as if the gym is struggling with low monthly membership numbers and trying to protect its income. Membership fees are already high in this economy, and an exit fee that was not clearly explained at the time of signing only adds to the frustration. To make matters worse, I later discovered there were other benefits I wasn't told about--such as access to personal trainer classes and gym-hosted events. While I didn't necessarily need those, it would have been nice to know they were available.
Another area for improvement is bathroom cleanliness. My routine included showering after workouts, but the bathrooms and shower areas were not well-maintained, especially given the standards the gym claims to uphold.
All that said, this gym does offer a great environment and excellent equipment for a comfortable workout. But the business practices embedded in the contract need serious work--specifically around full disclosure. People looking for a better gym deserve to know exactly what they're signing up for, including any expensive and potentially unnecessary fees. Transparency goes a long way, and that's where this gym falls short.
-Andres Torres.
Monday, April 20th 2026 read more
