I called the store because I had questions about the website, and a nice man (who I believe is the…read morebusiness owner) helped me to reserve a wheelchair online. The business called me when they delivered the wheelchair to my hotel which I appreciated. They then told me that they lent me a lighter weight wheelchair. This is a very convenient service for people with mobility issues. Highly recommended.

Booked the scooter ahead of time with Tasha over the phone. Traveled 1000 plus miles to see the Oz…read moreshow at the Sphere and scooter was already delivered to the hotel when I arrived. It held a good charge and Tasha made t so easy. I would never rent from another company. The personal "family owned" touch is the difference in my opinion than dealing with big chain companies.

I just had my 2025 F150 outfitted with a Link driver's seat and a Bruno lift for my wheelchair…read more These guys are great to work with. They gave me very good feedback on what would work best for me and the truck turned out AWESOME

Buying a handicapped van at this dealership has been the worst car buying experience in my entire…read morelife. The van was sold to me with THREE factory recalls that were not disclosed. And the Braunability Under Vehicle Lift was defective and malfunctions after 60 days. The UVL slid out while the van was in motion which caused an accident, damage to the van and complete and utter destruction of the UVL, which has an estimated cost of $34,000! Then, the sales person, Bob Monahan refused to take any responsibility whatsoever, he said it was the driver's fault! How does a paralyzed person deploy a lift while driving when he has to use one hand to use the hand controls and the other hand to steer? AND, the remote is attached to the post in the rear of the van????? This dealership is despicable. I would not recommend anybody to use this place, they are rude and do not stand behind their work. I cannot comprehend why the UVL was sold to me with the safety functions not working. Stay away from this place. Buy from another dealership, such as Mobility Works.

Good service, very accommodating. Great mobility device. It will be a good help getting around the…read morehuge VA hospital. Thank you.

Universal mobility responded quickly to my request for service. The technician was very…read moreprofessional as well. Thank you

While taking care of my Mom this weekend, I noticed her shower chair had become extremely wobbly…read moreand no longer safe for her to use in the shower at my sister's house. I quickly consulted Yelp and found this place a mere eight minutes from us. We hopped in the car and were there in no time. The store is set up so well and you can easily find what you need with the overhead signage for each area. We quickly found a new shower chair with arm rests and it is adjustable. A little spendy but this equipment is necessary to prevent injuries and falls in the shower. As I walked around the store, I noticed so many different supplies that obviously some older people need. I was so proud of my Moms great health and that she is so strong for her age (91) as she didn't need any of these items. Service was friendly, helpful and efficient. I will definitely return here if Mom has any future needs.

Went there got "measured" by a lady who complained the moment I asked for compression socks. She…read morerips the socks out of the plastic and then sales them to me. Very weird? Nope this is so they don't have to give you a refund. Go back as I wasn't told there's no refunds and got told "oh sorry we can't give you a refund you were measured so nope no refunds." Like you measured me and you did the wrong job and here I am stuck with $92 pair of socks that I CANT EVEN GET OVER MY KNEE!!! Scam business and only cares about your money not making things right. Customer service sucks. They don't give a shit about you just the money. Robbing people because there's state laws so we can have these $26 pair of socks mailed to us. RIP OFF. Go anywhere but here.

These guys know the business. Sold me a pride scooter, great deal!!!! 5 STAR !!!! I was visiting…read moreLas Vegas my old scooter died on me. They gave a a good deal on a Pride Scooter. Nice people.

Worst service ever. Owners do not stand behind Pride products and provide zero customer service…read more We paid $3300 for a new scooter and had issues from day 1. Color ordered was not available for 7-8 weeks, so we changed the color. This was a different scooter than my previous one: owner spent less than 5 minutes explaining new scooter, because "we've had one before for 10 years ". Of course we had assembly issues at home. Brought it back and they accused us of forcing it together and bending a pin. I never even sat on it. Owner then told me to stop swearing - I'm 70 years old! I wasn't swearing AT him, but the situation. Lol The owner's wife called my daughter a bitch. We're the CUSTOMERS! It was only after all of that, he looked at the scooter issue and found it was not bent and it's ok now. Before, telling me that part always breaks and Pride needs to address it. Touting costs of $1000 to repair and saying it was a common problems for Pride. Again, I had the new scooter for a week - never used it. I reported the store to PRIDE, who were wonderful and stated that they have had no issues with that scooter. They will be escalating an investigation. They also gave a new dealer to go to. Another point, this store has limited hours and no emergency number. Open till 4 Mon-Fri, Sat till 2, closed Sunday. So, if you have issues and tickets to an evening event, you're out of luck. They stated they needed a day off. Business owners? Ha! BUYER BEWARE - LOTS OF MOBILTY STORES IN VEGAS. THIS ONE IS HORRIBLE.

Jack B. I had…read morethree ramps installed by 101 Mobility, a 12 foot wheelchair ramp, an additional 5 foot ramp from the house into the garage and also a five foot ramp from the family room outside into the backyard. The owner, Ed and his crew were great. High quality products, installed and reasonably price. A really great experience with quality ramps installed perfectly. The ramps were custom ordered and arrived in about 5 business days. Each ramp took about 45 minutes to install. Give 101 Mobility a call, Ed and his crew will not let you down.

I bought a stairlift several years ago from a company that has since gone out of business. The…read more"trigger" mechanism on the front of the right arm that you use to raise and lower the chair needed to be replaced. Since 101 Mobility sells that brand of stairlift I called them for help. They refused. It's a simple enough repair; all it takes is replacing the trigger, which is in an easily accessible location. But they would not do it because I hadn't purchased the stairlift from them. At first they said it was for "liability" reasons. When pressed, they admitted that they had had so many instances of botched repairs, even including damage to the stairlift causing it have to be replaced, that they stopped doing it except in the cases when they had to - for their own customers. Let's translate that. Their own estimation of the competence of their maintenance staff is so low that they don't want to even take a chance on letting them touch a machine that they don't have to by contract. Even for a simple, low-risk repair such as I needed. Well, I take them at their word. If they don't believe in their own competence, neither do I. Buyer beware.

My friend got injured on the first day of EDC (and still wanted to go the rest of the days), so I…read morescoured the Internet to see where I could rent wheelchairs in Vegas. One of the options I found was Cloud of Goods, and I was hesitant at first because of some of the recent negative reviews, but I realized most of them had to do with tardiness, so I could adjust accordingly. I placed the order on Saturday a little after 10 am and someone from 5 Scooters reached out to me to ask me when I wanted the wheelchair to be dropped off. I was slightly annoyed because I already put the time in the order, but I let them know the time, which was 6 (I believe they don't go past 7). The price for renting it from Saturday to Monday was $132, but if you book for a longer timeframe than your per-day cost would go down. They came close to my drop-off time with the wheelchair and needed a photo of my ID for their records. The wheelchair worked well and was easy to fold and fit in the car. I had gotten a manual one because I wasn't sure whether electronic ones would fit in the car. Since my pick-up date was Monday, they texted me Sunday night about the pick-up time (which was already in my order), and I told them 11 am. They came at about 11:40 am, so that was still pretty good time. Overall, I was grateful that I could make a same-day order and didn't have to wait too long for the pick-up and drop-off. The whole rental process was very convenient and worked out well with my schedule. I think I got lucky that the vendor I ended up with was 5 Scooters, so your experience will depend on what company ultimately fills your order.

I have been waiting an hour and fourth minutes for someone to pick up my scooter! I have missed my…read moreflight because of your poor planning. Your customer service is a joke, unhelpful and said well there's nothing we can do. Your poor planning has now cost me an extra expense! I will never use this company again and will never recommend it to anyone!

I work as a Mechanic and I'm on my feet all day only using a few major muscle groups for work. My…read moreposture was off and my smaller muscle weren't being utilized. Kristen worked with my posture and brought balance back to everything! Her targeted therapy stretched and loosened me up so I could get back to work and improve my productivity without further pain or tightness. She worked a few miracles on me! If you're in pain or just need some more flexibility in your body, she is the one to go to!!

Kristen helped me be pain free and live healthier! She's incredible and I wish I had her knowledge…read moreand expertise sooner. I had pregnancy sciatica, plantar fasciitis, unexplained pain in my legs, fingers, arms, back and shoulders and she resolved it all. No doctor or medicine could get at the root of the issue and she attacked the issue from the start. Most importantly she educated me about my body, nutrition, external factors, etc. so that I had an understanding of my pain and how to keep the pain at bay for good. Her passion for health is evident and I'm so thankful to have her expertise.