2025 taxes were the worst experience ever! I dropped off my taxes, no reply, no answer when I…read morecalled for status, no returns of my multiple voice messages. They filed an extension on my behalf without telling me! Office hours were slim at best. They said due to low staffing. If they couldn't handle my taxes on time and professionally, they should have notified me when I dropped them off and said they were at their limit. I would have found someone else. I would NOT recommend them.

Do not use them!! We dropped our 2025 taxes off to be prepared. We can't get ahold of them. Can't…read morefind out if extension filed. Won't answer or return phone calls. Need to send Certified Letter, File Police Report, Find new tax Preparer to file an extension & file our taxes. Good thing I make copies of everything I drop off! What a Mess!!

Terrible business! Go literally anywhere else…read more They filed my 2022 taxes. There was a missing form, so my e-file was rejected. Paulin and Hughes never reached out to tell me the return was rejected and that they needed that form to re-file. Last correspondence was an email saying I didn't owe anything to the IRS. Fast-forward to 2025 and I owe the IRS over $800 in penalties because of the gross incompetence of Paulin and Hughes. When I called them to get restitution (which took countless tries because they almost never pick up the phone), they said that I "had no proof that they didn't reach out to me." Isn't that insane??? The burden of proof that they tried to contact me should be on THEM, not me. Not to mention almost all of our correspondence was over email but conveniently for this mistake, they claim to have called. Sure. They basically said, "nah just trust us we called I swear." Not very convincing! Feels like a total scam.

Russell Gibson's Freedom Tax Services gets an A+. I have used many different services in the past…read morefor completing my taxes and I can tell you that Russ is definitely the guy to see. He is very personable and thorough with his work. I haven't met anyone who knows the tax code better than him. He asked appropriate questions to ensure that I got my maximum return. The only regret I have is that I didn't find him sooner in my life. I would highly recommend setting an appointment with Russ so you can experience for yourself. You really get your value with him.

I have not been able to contact Russ re an extension on my taxes. Email no longer works. Not in the…read moreoffice as his voicemail stated today. No return calls. Just gone. never had this problem in the past. Losing faith rather quickly

Each year I stress about doing my taxes (and by doing I mean getting my information together to…read moregive to someone else to do). I am always stressed with trying to communicate to an accountant during tax season and usually end up filing late because of not being able to reach them/not knowing they need more information. This was the opposite of my experience this year. I just walked in with no appointment and they took my folder of information. Twice over the next few days they called and asked a few questions and were able to help me figure out what to include and what not to in my answers. Then they were done and all I had to do was e-sign. This was by far the least stressful tax process I have ever experienced. Highly recommend!

This is my first year getting my taxes done by a professional. I'm SO glad I went here! Everyone…read morewas so friendly in the office. Matt has been in the business for years and took great care of me. I was in and out in 30 minutes. Very reasonably priced - $125 after everything was said and done.

Matthew P Roth & Co offer accounting, tax preparation and financial planning for Cincinnati Area…read moreResidents.