I can't say enough about the level of knowledge and experience Donnie brings for his services. When…read moreI moved to St Paul and Donnie installed my home theater system and also diagnosed and corrected a complex WiFi system fiasco. I am recommending Donnie to all my peeps for any home repairs and services. He is thorough, personable, and offers timely dates for services. You won't need to look any further than Donnie for your needs! Jo

Great guy...reliable and trustworthy. We had a bunch of fix-it jobs that we just haven't had the…read moretime to get to. Donnie was able to come and take care of all them.

Ron is very knowledgeable. Installed a new bathroom subfloor which was badly damaged. Replaced…read moretoilet and tile floor. He does excellent work and goes the extra mile. Showed up when he said and really cared about the details. Very thoughtful.

Quick replies and punctual and professional. Install of a closet door went seamless. Would hire…read moreagain.

I highly recommend everyone stay away from TCR. TL;DR several roofing installation mistakes made,…read moresevere lack of communication from TCR throughout the entire process, and I was asked to write a review before work even began - red flag. After getting roof replacement quotes from 5 different companies, I decided to go with the second to cheapest option - which was Twin City Roofing. And of course, I got what I paid for. The problems began after I signed the quote and handed over the deposit check. I live next to a day care and young children play outside all of the time. Paul, the project manager that was working with me, suggested they perform all of the work on the 4th of July week since kids likely wouldn't be at the day care then. I arranged with my neighbor to not have kids there that week. A few weeks go by and I didn't hear from Paul or anyone else at TCR. The Friday before the 4th of July week, I reached out to Paul to find out when they would be coming and he said "Next week I believe". Then on Monday when no one arrived, I reached out to Paul again. He responded by saying he was on vacation and that Robert P. in the production office could help. I reached out to Robert and he said "I can tell you it won't be this week." Obviously I was unhappy that the roof wasn't going to be replaced that week but I was more upset with the lack of communication throughout the process. It should not be on the client to have to contact the company multiple times to try to get answers. Nonetheless, when the roofers came to replace the roof on my house, garage and shed, they came unannounced. The concerning issues came from work on the roofs. The shingles on the ridge of my shed transitioned from shingles that are meant to be put on ridges to what look like starter shingles. It is very obvious this is not correct. And on my garage, there is a full 15" of a starter shingle that is literally just hanging from the edge of my roof. How did this get missed?? And the biggest issue is with the flat roofs on my house. I asked all of the appropriate questions to Paul from the outset to make sure that there would be grading on the flat roofs such that all of the water would flow to the spout and drain. Alas, a few days after the work was complete, we got our first rain storm and I saw water pooling along the edges of the flat roof and heavy pooling in one corner. I contacted TCR on July 14th and sent pictures of all of these issues. I didn't get a response so I sent a second email on 7/20. I finally got a response from Tyler and he asked me when would be a good time the following day for him to check out my issues. I responded with a time in the morning. I then didn't hear back from him and he did not show up the next day. I was later contacted by Robert and he said he was working on a game plan on getting my issues addressed. Five days later (7/26), he sent another email saying he would have a game plan the following day and he would let me know. As you can imagine, I did not hear from him on 7/27. I emailed Robert again on 7/28 with no response. Finally on 8/9, Tyler came out to my house to take pictures of my concerns. He agreed that all of them need to be addressed. He said he would let me know soon what the next steps would be. I have not heard from him since. I emailed Robert on 8/16 telling him Tyler came out to my house and that I was looking for more information when the fixes can occur. I have not heard from TCR since - at all. I should have known from the get go something was off because after I gave Paul the deposit check, he asked me to write a good review of his efforts to boost the company. I was certainly not going to write a review for services that had not yet begun. If you do go with TCR, make sure to pay as little as possible up front so they have to come back and fix issues before they get their full payment.

This company is so disorganized and is losing employees. I was assigned three different project…read moremanagers and never received any information about how a phase of the project went. The crews showed up without warning three times, which is dangerous and disruptive for my tenants. They attached my gutters to rotten wood that was supposed to be replaced and left the gutter guards with space so debris can get in. I have never felt so helpless and trapped in a contract with a company that does not communicate about what is to come, what has happened, and what will be. I am not certain or confident that the work has been finished and finished well. They really broke my trust. The stress, anger, and fear that I have felt for the past six months cold never be worth the price.

I am so glad I found Pronto. Needed a quick fix for my garage door. Eli was so personable and…read moreknowledgeable, he was able to diagnose the problem over the phone after I sent a few photos of what was going on. A technician was able to come over the same day and get it taken care of. Ali (Ally)...not sure how to spell the name, but she was amazing. So nice, so professional, and was able to help me figure out a larger problem with the door. Honest, reasonably priced, and all around great service. Highly recommend Pronto and will have them come out to help me take care of getting a new door in the near future!

Nyah is the BOMB! I messaged around 8:45 am and had my garage door completely fixed by 11:00 am -…read moresame day no less! All work being completed was explained thoroughly and price quoted before work started. Price was nice and reasonable! Service was friendly, professional and amazing! Best decision I made this week! Thank you Pronto Garage Door Repair and Nyah for making this experience a winner!

Amazing experience - really helped us when we were in a bind, very professional, effective and fast.read more

Technician Zach Bruender from Norske Electric, Inc. inspected my home and told me that the…read morefollowing issues required repair: Overstressed/pulled underground service conductors Correction of the low-voltage meter bond wire to the bond block/bridge Coordination with Xcel Energy I was quoted more than $2,000 for this work. Because my home is less than 10 years old, the quote seemed unreasonable, so I obtained a second opinion from another licensed electrician. I was informed that the underground service conductor issue was the responsibility of Xcel Energy, not the homeowner. I contacted Xcel Energy directly, and they inspected the issue and completed the necessary work within two days at no cost to me. Based on these facts, I believe I was asked to pay more than $2,000 for work that either was unnecessary or was the responsibility of the utility company rather than the homeowner. In my opinion, this was a serious attempt to charge me for work that I did not need to pay for. I strongly recommend that anyone receiving a costly estimate for service entrance or meter-related electrical work obtain a second opinion and contact their utility company before authorizing repairs. Basically, Zach/ Norske Electric, Inc. try to scam me for 2,000

I had a new window put in the living of my townhouse. This company was exceptional from the first…read moremeeting to the final result. The crew that worked on my living room was excellent, very professional, considerate of my property and worked hard. I would highly recommend this company for window replacement.

I had a great experience with everyone I worked with here, from the salesman to the installers. I…read moreused Yelp to get estimates from several window companies and these guys had the lowest price, best reviews and an A+ rating from the BBB. They replaced 12 picture windows in a 1950's house, which required quite a bit of interior trim. I had to wait a number of weeks for the windows to be fabricated. Once they were built, they scheduled installation and everything went right on schedule and was done in a day and a half. The interior trim did need some caulking but I did that, and painted the trim myself to match the rest of my interior. The outside colors coordinate well with my house colors. 100% would recommend this company and may use again for more windows.

Custom fit used springs to match old broken springs extending the life of my chair. The price was…read morevery reasonable and they worked great! Completed the work while I waited. Very satisfied.

This company is fantastic to say the least. Went way beyond anything anyone else would do. They…read morerepaired it, brought it back to me, it broke in a few days...they came back and picked it up and repaired it again...Brought it back to me and didn't charge me any extra for the pick up and delivery other than the first time. I really recommend this company 110%. They are super nice fellows and stand behind what they do. Thank you so very much for this work and YES, it hasn't broken again either. Your dad did it the right way. haha.

My carpets had heavy pet wear from the previous owner. Jeff came out on time, was very professional…read moreand did an amazing job. The carpets were so clean that it felt like a whole new home. I opted for the additional pet cleaning but he made sure to walk me through why it was necessary. The black light flashlight was a really nice touch. It's been over a week now and I could not be happier. You get what you pay for. Most of the time when you opt for the cheaper option, you pay more in the end. That's why you should get Jeff to come out and do it right the first and only time.

on time, nice young man, great job, modestly priced. Thank You!…read more and now for my 85 characters.....