From the sales people to the installers every detail was great. Kelly, Travis, and Nick all did…read moregreat work and the proof is in four crystal clear windows that keep the freeway sounds from entering the house. I couldn't recommend this company enough. Thank you!

Great job with my window replacement project. 19 double hung windows in Highland Park replaced with…read morewood interior Anderson windows. Custom stained and a perfect match with my trim. Thanks everyone for your help!

We had this door installed in 2020 and the overall quality of the door is excellent but service to…read moreget it installed and the install quality are pathetic. I had felt a draft during the cold season and being a typical husband didn't address it right away. Yesterday I removed the trim and the first section showed a 6 or 7 inch area with no insulation. I decided to remove the rest of the trim and the top - no insulation and I could feel the air blowing in. I have a bunch of photos to add to this review. We are due to have windows replaced on the house and these hacks won't get a call

Pleased with our new windows! New windows match the windows the previous owner of our home…read morereplaced. Great value! The quote came in around half of what another company quoted. Matt was an excellent installer. Such a hard worker, professional, friendly, and extremely clean! Plus, all done before the weather turns cold as a bonus.

This is a small family run company I highly recommend if you are in the market for windows, doors…read moreor accessories. The folks at Gladstone's have replaced all of the windows and storm doors, inside door and garage and service doors in our home. We went with custom Marvin crank-out windows several years ago and couldn't be happier with the quality of the workmanship and the installation process. The sales staff is adept at working within your budget since custom is not inexpensive. With Brian's help and guidance, we divided the work up into three phases to make it more affordable. These people know their stuff. If you are tired of the big box stores, look no further.

Gladstone's just replaced all our windows with Marvin's. The quality of the windows is excellent,…read moreas expected. The level of service and professionalism from Gladstone's installation team far exceeded our expectations. They were timely, highly efficient, excellent craftspeople. They took great care to avoid damage to our home. And they did a thorough clean up at the end of each day. We highly recommend Gladstone.

I'm giving 2 stars rather than 1 because the finished product appears to be fine. Not what I…read morewanted, but it is what it is at this point. The ProVia Endure windows are functioning well, and the lifetime warranty provides some reassurance, though that confidence was significantly eroded by the process of getting here. A 1-star rating would be justified based on the experience alone. I hired Tacheny Exteriors in June 2025 to install three ProVia Endure casement window sets in my home. The project involved creating new rough openings, headers, and framing. The original contract was $15,200. Electrical work was not in the bid. Once walls were opened, wiring needed to be relocated, adding $1,458. This can happen with older homes and is worth knowing going in. If you're having new openings cut, it may be advisable to have your own electrician on standby. In my case, I had no choice but to accept the price given since the walls were open and the project needed to keep moving. Two of three windows were installed approximately 11 inches from the agreed placement. The basement window was also misaligned by 4 inches horizontally and 1 inch vertically. Tacheny initially acknowledged these errors in writing and offered to move the windows. After key staff left the company, that acknowledgment was walked back, and I was told I should have drawn diagrams on the wall to prevent the error. The project consultant, installer, and production manager all left during my project. The building permit was filed incorrectly as a replacement rather than a new opening, causing a required framing inspection to be missed. Tacheny was notified by the city in July 2025 to correct it, but the inspection was never called in. When I raised this, I was told the error was the city's fault and that most cities no longer require mid-construction inspections. I verified both claims with the city inspector and neither was accurate. The inspector accepted photos but noted the gap in the final report and that a vapor barrier was not installed on the living room header. The permit was also filed at approximately $10,100 despite the contract being $15,200. The NFRC stickers on the installed windows did not match the ProVia spec sheets from contract signing, showing Southern climate ratings instead of North-Central with significantly different air infiltration numbers. ProVia would not provide formal written confirmation, so I obtained a signed letter from Tacheny confirming the correct windows were installed. This might not have been an issue at all, but my trust was completely undermined by this point. Communication was a consistent challenge with extended gaps in responses and claims of communications I never received. Information from Tacheny was sometimes inaccurate and had to be corrected after I verified details with the city inspector. The project required me hiring a lawyer and a negotiated $5,000 settlement adjustment. The initial invoice labeled this a "Goodwill Discount," mischaracterizing the adjustment, and had to be corrected. Contract to final payment took nine months. I want to note that the issues I experienced, including communication failures, installation errors, blame-shifting to the customer, permit and inspection problems, and extended project timelines, appear to be consistent with experiences described by other reviewers on both Google and the BBB. Potential customers researching Tacheny should also be aware that there are two separate Tacheny Exteriors listings on the BBB, one in Minnesota and one in Arizona, with the same logo. Make sure you are reading reviews for the correct location. The windows work fine. The challenges were in project management, communication, installation accuracy, and permits. Document everything in writing, verify permit claims with your city, and be prepared to manage the project yourself.

Again, BUYER BEWARE. Tacheny's reply to our review is filled with several gross misrepresentations…read moreand is perfectly indicative of the spin they will put on any situation to avoid bearing responsibility. While they originally stated that we had "terminated" a previous contractor, that was patently false and they have since edited their reply to reflect that. We don't know why Tacheny would refer to a previous contractor (who was hired for roof repair) since it insinuates that we are people who habitually hire and fire contractors, which is also completely untrue. Tacheny challenges our statement that the cedar lap was in 'excellent condition' and instead states that it "displayed rot and cracks"--also untrue. The cedar lap siding is solid and has been inspected by a contractor who has extensive experience working on old home restoration. Tacheny can make all the conjectures they want about why the "prior owners installed metal siding", but we are actually good friends with the previous owner and know for a fact that the house was wrapped to lower the maintenance requirements (which was common from the 40s to the 70s because painting is expensive). At the time, we didn't know how much of the cedar was under the aluminum, which is why we were elated that almost all of it was still there, intact, and worth restoring. As for our insurance claim, we don't quite understand how they can take credit for a 47% increase in the claim value. Our insurance company is also curious about this since all of the roof and almost all of the siding had already been approved for repair back in 2022-an entire year before Tacheny entered the project. While they pointed out a few new things to the adjuster, our insurance company isn't sure how they would justify 47%. As we said in our initial review, please read the other one star reviews and note the similarities and patterns. And keep in mind that this is a company who filed an unjustified and overstated mechanics lien on our property without even the common courtesy of notifying us (we happened to notice it on an itemization list they sent us). And while they didn't want to refund us the $10,186.74 we asked for, they did offer us $5000 in exchange for not posting negative reviews. After all of the negotiations, we were grateful that in the end they chose not to refund us anything, because we feel it is more important to share our story and warn other homeowners.

We are not handy persons and are glad to know Ron who has helped us out with a number of small…read moreprojects. He has spackled our plaster walls that were bumpy and cracked, repaired the steps on our deck, leveled the platform on our lakeside shed, and added beach steps that had been washed out with past season's high water. It was relief to get the jobs done and done well.

From the owner: Handyman services, bathroom remodels, decking restoration or building, replacement or repair of…read morewindows and doors, repair or replacement of electrical and plumbing fixtures. Call us today.

I had a great experience with everyone I worked with here, from the salesman to the installers. I…read moreused Yelp to get estimates from several window companies and these guys had the lowest price, best reviews and an A+ rating from the BBB. They replaced 12 picture windows in a 1950's house, which required quite a bit of interior trim. I had to wait a number of weeks for the windows to be fabricated. Once they were built, they scheduled installation and everything went right on schedule and was done in a day and a half. The interior trim did need some caulking but I did that, and painted the trim myself to match the rest of my interior. The outside colors coordinate well with my house colors. 100% would recommend this company and may use again for more windows.

Great and friendly crew and great job. So happy to get rid of old crank out windows and replace…read morewith easy to clean ones with the screen on the outside. A++ work

No complaints at all with the recent service we had replacing two cracked windows. They were easy…read moreto schedule with, the rep arrived on time and was professional with getting us a quote - one that came in at nearly half the price of a different company we'd had called. Once the replacement panes were made they came back out finished the work, and you'd not be able to tell the windows had been replaced. Pretty much as good as it gets.

The Glass Guru was recommended to me by a neighbor and I can see why. I had an odd shaped window…read morethat spontaneous broke on its own. I called them up and in a matter of a couple of days, Jonathan came out to take a look, take measurements and give me an estimate. He said it would be about 2-3 weeks for the window to be installed which was perfectly fine with me. In about 2 weeks, Leo came out to do the installation. Everything was smooth, time efficient and professionally done. Both Jonathan and Leo were so friendly, personable and helpful. Customer service means a lot to me because honestly, who wouldn't want to work with people who are kind and friendly? I cannot recommend The Glass Guru enough. It was a smooth, easy process and the prices were reasonable as well. You won't regret working with them.