I Love this Place! Make sure you call if the doors are not already open, usually they're just in…read morethe back. I always find the perfect gift for any occasion here.

Excellent service in Chatham one of the best small businesses in the area…read moreI have to use them for the last 10 years and have not been disappointed yet

I placed an order for the safari platter, an order of chocolate dipped pineapples and a chocolate…read morepop. I received a different platter and nothing more! In the screenshots below you will see the difference between the two platters. Unfortunately I was not the one to receive the order when it arrived. The order came in around 6:45pm. When I saw two thirds of my order was missing, I tried calling customer service as well as the store, but could not reach anyone. The stores hours are shortened to 4pm during this pandemic. I am beyond frustrated with the lack of a call from the store confirming my order and the laziness of not fulfilling my full order after all I spent! I can understand giving me a call to say, "hey we were out of melons and bananas, also the chocolate pops so we will refund you for the items!" Instead I'm currently being ripped off by this location!

A total disgrace. Charged me for same dat delivery, processed the payment, delivered the next day,…read moreat the end of the day, and still haven't responded to my inquiry for a refund of delivery fees. That was December 23rd. It's now January 1st. I shopped with this company once a week. Sad to no longer be able to patronize because of this location. I've initiated at least 5 inquiries with case numbers, communicated on social media (Twitter, Instagram and Messenger), spoken with customer service representatives on multiple mainlines and left one voicemail message (out of at least 25 attempts to reach someone), taken by a store employee, for the manager at the actual store. I'm still awaiting a response. That was December 23rd. This is January 1st.

Small shop in a not so great side of the neighborhood but on the contrary to all of that the owner…read moreis super friendly and very accommodating. I ordered 60 balloons and she delivered them to my location. The price I would pay for 60 balloons and still have to pick them up from Party City does not even compare to the her little shop. She even included about 6 extra balloons in case some popped.