I am extremely disappointed with the service provided by TKM PM and IT Solutions. My friend paid £400 on May 24, 2024, for a computer build that has yet to be delivered as of today's date, July 11, 2024. Despite multiple attempts to contact the company, they have consistently avoided messages and refused to provide a refund.
Initially, TKM PM and IT Solutions promised a swift build and delivery, claiming the parts would arrive quickly. However, after requesting a refund due to the delayed delivery, my friend was threatened with additional charges for the parts.
The lack of communication and professionalism is unacceptable. My friend has been left without the product he paid for and out of pocket for a significant amount of money. Alarmingly, other reviews share similar stories of customers being scammed. It appears that the owner, Tim, is simply taking money without delivering the promised products.
I strongly advise against using TKM PM and IT Solutions for any of your IT needs. This experience has been nothing short of frustrating and disappointing. Avoid this company at all costs. read more