We have used All Top roofing for all of our roof maintenance needs at our Kelso office for many…read moreyears-they are very responsive with great communication skills and the type of knowledge that only comes with a lifetime of roofing experience. All Top has always been very reasonably priced and the best quality for your dollar with old school customer service.

This is the last thing I want to do, write a poor review based on the lack of follow up on the part…read moreof the Receptionist, as I tried to reach the owner Willie to give him a job after a good bid for a small shed project. If you're an older person that knows what real customer service is and how the customer used to be a priority, we all know its not like that now. People get offended if you question poor service. So this my experience today. After calling 4 times and leaving a text with no reply by the receptionist, she finally answered the ph. while my wife and I were having lunch in a restaurant. I pointed out to her I had tried for 2 days to speak with willie but my calls weren't returned. I was ready to do business. I was direct, but not rude, here i am the customer chasing a company to give them my money, I felt she needed to know I wasn't pleased about this. She instantly got defensive and tried to give me excuses and then said" You're being mean to me". At this point I hung up. I don't have time nor patience for this childish non sense. her perception is her reality, but being offended when asked to do your job is where you lose me. She texted me asking why I hung up on her? I texted her back a straight answer pointing out what I had said on the phone and that her gaslighting me and trying to play the victim was not a game I was going to play. So she called her boss and within 3 minutes she texted me back that I " was a real A-hole and good luck finding another roofer". After playing the victim her boss gave her the go ahead and tell me to find another roofer, so now she was embolden to call me an "A-hole". She texted this to me! can you believe it. I got a laugh out of this. What's funny is, I liked willie and wanted to pay him to do a job, and we stood in my drive way and had this conversation about how poor customer service is today and how people get offended when you ask them to just do their job. I'm sorry this happened, there was no need for it, but I'm the customer, you are the business owner, you want my money I want your service. I'm 65 yrs old and know what good customer service is. I've been called a lot worse, but not by a company employee I wanted to do business with. BTW, I found 3 other roofers and each one is going to cost me more, but I don't care, at least none of them have called me an "A-Hole" for me asking for good customer service. Willie, you need to stand up for your employees, but there's always two sides to the story. She thinks I was being "mean". You met me. Was I mean? Was I rude? No, I was straight to the point and direct and nice to you. If you think I'm the only person that has had problems with your receptionist, think again. I'd answer my own business calls from now on or pretty soon you won't have much business. And you were referred to me. Again, I regret this happened today. All I wanted to do is get my shed re-roofed without any drama. I guess it's my karma. Feel free to reach out to me if you like, I'm not angry, why should I be? V/R Gregg K. La Center Wa.

After 4 bids ranging from High to low Rohl gave me the best bid and value for a 16x20 barn style…read morestorage shed that desperately needed to be re-roofed. He even squeezed us in the next day after giving him the go ahead. The crew showed up at 0800 and finished at 2pm. Did a double walk around with a magnet sweeper to get any lsot metal staples from the old roof. They did a full flashing on each end of the barn, a layment under the shingles under the gutters for extra protection and used additional nails on the back side of the Barn more prone to wind. Am I happy? As happy as a pig in slop. Neil gave me a more than fare quote and the work was done beyond my satisfaction. Don't pay more with a big Roofing Co. and pay for their large overhead when a small business owner can give you quality and value. Gregg K. La Center, wA.

absolutely amazing quality of work, professionalism, clean up, crew, customer service, and…read morecraftsmanship! you will get way more than you pay for when you enter into service with Rohl Roofing. AND, the ownership of work qua doesn't end when the work is done, months and years down the road when questions arise, Rohl Roofing will bring the same!!!

The sales proposal went great - since I knew a few others that Ideal had done work for, felt I was…read morein good hands. However, day 1 went well, day 2, not so great. Workers showed up here at 7:15 am, didn't leave until 8:15 pm that evening. Felt day 2 was a rush job - and day after I ended up picking up 60+ nails left behind in backyard alone. Also, discovered big black paper sticking out one of the gutters, decided to get my large ladder - go up and take a look - dirty gutter, filled with debris and nails - gutters were supposed to be left clean. Had to call these people more than once to get taken care of. I just felt like with the cost of this reroof, replace gutters it should have been done in a little more professional, prompt fashion.

This company if very unusual because they believe that if you take good care of your customers it…read morewill grow your business. I called Ideal Roofing and my questions were answered immediately. Then one of their guys came out to the house very quickly. They fixed the roofing problem in a matter of minutes. They were polite, professional and very skilled. Their prices were very reasonable. I was very surprised. There isn't a better roofing company than Ideal.

Mike was quick and efficient I have used him 3 times on different houses! I only had one problem on…read morea rental which he sent one of his crew back and fixed it immediately. Roof and work is beautiful.

Complete re-roof on my home in Ocean Park Wa. Including tear off & replace of rotten OSB with…read moreplywood sheathing, 1,700sq ft. Michael's quote was by far the lowest I received. One quote from a local contractor in Ocean Park was over $7,000 more! and the nearest quote was 2K more so being weary I stood outside for two days and watched closely every step of the process, Everything was done top notch right down to the bituminous ice & water shield. Michael's crew showed up ON TIME @ 8:00am sharp in Ocean Park from Longview so they had to be loaded & ready to go @ 6:00am. After checking in with me & my wife the crew covered up the few plants and bushes around the house then the whole gang including the boss attacked our old roof. The weather the first day was typical misty drizzle so they worked across the roof with a huge tarp but they really didn't need it because they worked a system where as the old sheathing was removed the next guy checked for nails & debris then a few guys came right behind to nail down the new exterior plywood to the trusses. That night all the new plywood sheathing was down with asphalt paper on top so it could have rained and all would have been high & dry. Day two the first of the guys arrived early again with the 30 year architectural roofing. They started hauling the packs up on the roof and placing them. By 10:00am everyone either was swinging a hammer trimming shingles or cutting in vents. Fortunately the July sun was out the second day so the shingles were flexible & easy to work with and most important so they would lay down nicely & seal. They were totally done with the truck loaded up for the dump by 4:00pm. I'm not sure what the code requirements are inland here in Kelso but on the coast they require an adhesive backed asphalt ice & water barrier be installed around the entire perimeter of the roof and that was done as well. Every three tab was nailed down by hand and plenty of vents were installed as poor ventilation was the root cause of the premature failure of the original roof system. Unfortunately due to a injury I can't do high work anymore but I'm confident the work done by Michael and his crew was done with the same attention to detail that I would have done and a whole lot faster! I waited several months to post this review because the work was done last summer and I now can say with certanty after months of heavy coastal wind and rain the job was done perfectly, no issues whatsoever. I've written one paragraph reviews for purchased products on Amazon & Ebay but never felt compelled to expend the effort to write a detailed account like this. I would have been satisfied with this level of workmanship from any of the contractors I selected but to get an outstanding roof at a budget price was so totally unexpected I felt I needed to let it be known.

I hired them to remove a roof and sheeting that was covered in mold. I was charged for everything…read moreand paid the bill only to realize later that they never removed and replaced the sheeting.

We heard nothing but fabulous things about Allred Roofing so we attempted to get a bid from them…read more Unfortunately they did not show up to either of the times that we had scheduled. Had they contacted us via any medium, it would have been appreciated. Alas we waited at home for them to show and they did not. We ended up going with another company.

Had this company do a small job for me - connecting a new downspout to my existing house…read moreunderground drainage system. They did a very quick and professional job and left the area around the work site looking like before. I would definitely hire them again. Their price was very reasonable compared to other bids I received.

I would recommend Jim any day of the week. He was professional, had amazing communication, the…read moreprice was solid, and his quality is incredible. We wanted to build a unique, custom deck that was half covered and half pergola with a lowered seating and fire pit area. We provided him a rendering of roughly what we wanted, but didn't have much else so he had to ask a lot of questions to bring the design to life. He showed up on site (a 30min drive one-way for him) to put eyes on the space, then gave us a quote in person. The cost was a bit high for our budget (due to the complexity of the project), so we worked a few changes to lower the cost into our range. After we signed the proposal, he started immediately. He said it would take 10 days and he met that timeline. Throughout the project he had a few questions and alternatives, and he didn't move forward without first getting our input. He went above an beyond with quality, you can tell he loves the work he does and takes pride in his work; he did not cut any corners. I would recommend him to anyone; if my grandma needed a new set of stairs, Jim is my first call. He is trustworthy, quality, and fairly-priced. You can bet he'll get my business for any future projects.

We worked with Jim on the renovation of our cabin, which included a new deck, electrical, roof,…read morebeams, railing, stairs, paint, etc. He did great work, and we recommended him.

My husband and I have owned two houses that have both needed fireplaces. Ian and his team were very…read morehelpful and efficient when it came to meeting our needs of what we wanted in our home. He was fast, showed up on time and had everything done same day. Our second home was a new build home, so he made sure to come out at the appropriate time to get our fireplace installed. I will forever be a customer of Wood Family heating.

Excellent experience!!! Great company, good prices, and outstanding customer service. Will…read moredefinitely be buying an additional wood stove for our shop and using Wood Family Heating for all our maintenance. Highly recommend this business if you're in the market for a fireplace.