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    TJ's

    4.0 (2 reviews)
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    3 years ago

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    People searched for Fish & Chips 112 times last month within 15 miles of this business.

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    Sandbanks Beach Cafe - Had a fab time here yesterday Friday english brikie £3.95 nice too.

    Sandbanks Beach Cafe

    (5 reviews)

    £££

    Nice spot on beach clean fresh new Build cafe . clean nice…read morefood nice coffee. Worth a visit if your in pool Dorset . Beach is very good at this place ....

    I have to say that we were totally disgusted with the service, attitude of staff and on some items…read moreridiculous high cost. The staff closed the toilets and left it as disabled only where you have to ask for the key. Considering we had three children, one who is autistic and has an issue with toilets, having to ask for the key every time was ridiculous. I know also that it was only because it meant they did not have to clean them later. This also then took away the reason for having a separate toilet for disabled only. If you were in a wheelchair you would have to wait for all the families to finish!! Considering the fact there were many staff doing very little it seemed the height of laziness to us as a family. We also were told that we could not have toast for one of the children, even though we asked specially as he had it his mind he was having toast and he could have marmite. The way he works he saw marmite expected toast but could not have any.... To him he did not understand. Not exactly helping in the family friendly department!!! What family restaurant can't do toast! Plus I was told by a man whilst on his way passed me. Not even "I'm sorry we are not able " or anything just "No we don't, no toast!" Then one of the children wanted a yoghurt. A tiny fromage frais you can buy anywhere, £1.25, outrageous cost, that is where it is seriously silly. Cakes and coffees you can just about understand silly prices, but that took the biscuit. Then the cheek, total disregard for the customers and seriously disrespectful attitude was apparent when the staff started putting chairs up on tables around people still drinking and eating. We felt such a need to rush out (even though they did not close their doors to customers for another 38 minutes). Service, treatment and facilities not acceptable in our mind. I won't visit again in any hurry unless its under new management. The staff need some customer service training, and also general work training. You don't just all stand in a line by the till talking when people enter. You don't try to then appear to be totally disinterested in your customers. A little smile and helpfulness goes along way. Especially when your only customers at that point are families. £60 plus was spent on just a couple of sandwiches, drinks, cakes and children's fish fingers. Ashamed is what they should be, You never know who you're serving... Golden rule of customer service...Always treat every customer as an important one no matter who they are and even if you deem them as not!!

    Chez Fred - Mushy pea heaven

    Chez Fred

    (39 reviews)

    £

    Have enjoyed dining here on a number of occasions, as I have family living in the area…read more Consistently delicious F&C!!!!!

    I've never met Fred. But I do know I'd like Fred. The approach here is total quality with…read moregenerosity, good value, oh and as importantly, always a smile from staff. We were in a miserable hotel called West Cliff for 2 nights. The steam room was cold, it had no steam and the aromatherapy room had no aroma so I was in the cold hot tub thinking about dinner and explaining to locals how a miserable spiv manager here had refused me a fried egg at breakfast; apparently they had no fresh eggs. I said we were going to have the dinner offer they advertised but decided no more business for here. No fresh eggs my derrière. The locals told me to get breakfast in the Westbourne pub and raved about Fred's so we walked here on a lovely summer evening. We arrived after a 15 minute walk on a Tuesday night. It was packed out which was a great sight. The take - away too had crowds waiting patiently for their on-line orders. They smiled, took our number and said they'd call in about 30 minutes. So we had to go to a nearby pub (The Westbourne recommended for breakfast) a few minutes away; 1st world problems. Again this place was also busy for a Tuesday night albeit a pleasantly warm night. I had a pint of neck oil and my wife had a glass of rosé - £11.15. About 3O minutes passed and the phone rang...our turn. The sit-in part was still crammed full of happy people being served up delicious fish & chips and typical British desserts like lemon sponge, knickerbocker glory and sticky toffee pudding. So we opted for a Fred special (£17.95) as it got us prime cod and unlimited chips, mushy peas, their home-made tartare and coleslaw. We also got a bread roll with butter and a choice of wine or half pint of beer. The mushy peas were really exquisite. We could have had tea or filter coffee in the deal too. My wife got two rosé from the deal. I opted to pay extra for a pint of Piddle. I'd never heard of it but it was a tasty local beer. Everything was just perfect. We were offered more chips but we didn't finish the first lot. We were so full we had to forgo dessert. If I could give Fred 10 stars I would. If I could set Fred up in my home town I'd do it in a heartbeat. Thank you Fred and staff.

    TJ's - fishnchips - Updated May 2026

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