Where do I begin? I Have had an absolutely incredible experience with akian . From call number one…read moreof me frantic over our heating system failing and forcing us to evacuate to install they have exemplified what it means to take pride in what they do, show kindness, patience, respect and professionalism to their customers . Their communication was consistent, transparent on timeline and what work was needed to be done, and fair on pricing . Manny, RJ, TJ, Brad, Nick, Vartan and Carla were truly wonderful throughout the process of negotiating and the install. As someone that has worked in the construction and design industry before, and was the point person to coordinate GC's , sub contractors, engineers, and architects on major jobs in the past I can't say enough nice things about this small business, and how highly I would recommend them. Steve (owner), you truly have employed an incredible team. Thank you again!

Andrew and Julio from Akian helped us with sewer scoping, and Andrew had recently done other…read moreplumbing work for us (laundry piping and sink plumbing). They were very professional (good communication, explained what they saw/did, did not try to upsell), tidy, and punctual. Akian's customer service is also very responsive.

I highly recommend Distinct Plumbing! The water flow from our kitchen faucet had been slowing down…read moreconsiderably. In a very short time, Distinct set up an appointment, identified the issue and fixed it. Transparent and quick - I would definitely call again.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

Mark is a great plumber with an extensive history of experience and is your "go to" local plumber…read morefor all your residental needs. He is generally very helpful with knowledge and good with talking through planned permit work or a good story to boot. He just recently installed the final touch for a whole home portable backup generator at my home, a new 3/4in gas line basement run to supply the generator (or maybe a deck grill someday), the inspector was very accomodating and approved the work quickly! He has also previously helped with regular maintenance like water heater anode rod replacement and a few gate to ball valve replacements for leaky or seized water valves. See photos below of the gas line connection and whole home portable backup generator setup. Apparently it's "unusual" here in MA to have whole home portable backup power (Costco bargain!), everyone is told a $15k concrete slab generator is the minimum, at least, that is what Castle Electric said to me! Do it yourself for a 1/3rd of the cost with Marks help and skip the upselling from the "other" options out there!

Norwood plumbing is simply the Best around. Solid service for 11+ years at our home. 5 Stars all…read moreday. Thank you Mark!

Roscia is the first person we call for any plumbing issue. Always professional and prompt and they…read moredo a great job.

I began work with them some years back when the temperature outside was extremely low and I had no…read moreheat. I did not have a regular plumber at the time and not surprisingly, when I made a lot of calls I was told that they were busy w their regular customers and could not say when they could help me. When I reached Roscia's they were able/willing to help with the emergency which led to an ongoing positive experience. Looking at some reviews-I have never found Jill who takes calls or the plumbers, to be anything other than nice and respectful, give me the info I need as well. I had gotten a new boiler nine years ago and unfortunately learned from Roscia's that this brand at that time was a problem. They have been very helpful in troubleshooting problems I have had and I have been very happy with their work. Wendy G

Plumbing Solutions diagnosed a problem we were having with our kitchen sink draining. They proposed…read morea solution that would make it easier to clean out in the future. Arrived on time, project was on budget and solved our issue for the long term. Yakov did a great job explaining the issue and options, so we are completely satisfied with the outcome. Will definitely use Plumbing Solutions again.

We had a clogged toilet and Matt Sullivan, the owner responded very fast. The technician, Yakov…read moreMints, came the next day and was able to fix it issue. He was very polite, professional, and I appreciate that he wore shoe covers when entering our home as we don't wear shoes in the house. Will recommend to friends. He did a great job.

had a fantastic experience with Casper. They took the time to inspect my furnace and gave me an…read morehonest assessment without any high-pressure sales tactics. Their customer service and professionalism are top-notch. It is hard to find companies with this level of integrity. Highly recommend Casper to anyone in the area!"

We had a blocked sink that we could not clear and had a great experience with Casper Plumbing. We…read morefound them on a facebook community board with multiple recommendations. I left a voice message and then received text communications coordinating a visit with a 3 hour window for the next day. Closer to the appointment, I was able to narrow down the timeline to know their eta. The young man who came out was polite and professional and efficient. He was able to clear the trap and vacuum out all of the hair/soap-scum/toothpaste that was causing the clog. They invoiced us through email, charge $250, which we were able to pay with a click. I would definitely use them again for responsiveness and ease of use.

Cody and Amaral visited to replace a garbage disposal and replace a u-bend sink trap in my…read morebathroom. Work was done quickly and professionally. It's been a couple of weeks and there are no leaks and the disposal is running great. Would use their services again. Recommended.

Excellent experience. Very reliable, punctual, easy to schedule, very skilled. Great value also.read more

I ate a $77 fee for an estimate - which no plumber or contractor of any kind has ever asked me for…read more- because the ratings for Vaughan are so high. I feel conned, for two reasons. One, as soon as they showed up they began acting like they didn't want the work. They balked at the fact that I live in a condo within a 3-unit HOA that I would need to coordinate with, and argued with me about the process of gaining their approval (while the numerous contractors we jointly hired for our renos were walking around.) This is 99% of plumbing jobs in Somerville. If it's that much of a problem, don't bother coming in the first place to charge me $77. Second, the estimate price: astronomical. Twice as much as the most expensive quotes I have gotten for this job. Five figures. If you are a very rich owner of a single-family home, Vaughan might be an option - the ratings here say they are talented plumbers. Otherwise, save yourself the money, hassle, and headache.

Vaughan ghosted us when we needed time sensitive services. Upon that, we received an invoice for…read morethe work that was never done-which ended up being twice the cost of the service we ended up getting from somebody else. They just seem to be unorganized.