I strongly advise AGAINST using this establishment. They claimed that I did not return one of…read moretheir tablecloths and charged us for it. I know that I returned every single tablecloth they sent, but they still insisted that I was missing one. 1. I received all the tablecloths I ordered. 2. Two of the tablecloths were lighter in color. They looked like they were just older and faded black. 3. I am not a complainer and it was not worth the effort to call about that. There were two like that and we put them in the back. Also note, many of the tablecloths were stained. Again, moved them around to make them work. While this is another reason I would NEVER use or recommend RSVP again, that is not the issue here. 4. All tablecloths I received were returned. I am 100% sure of that. I was at the venue when they were piled up to return. I stacked them up and oversaw placing them in the bags. I also clean the venue after the events and nothing was left behind. Again, absolutely sure I returned what was given to me. 5.RSVP told me there was a green tablecloth in my return bags. I DO NOT OWN OR HAVE A GREEN TABLECLOTH. NO OTHER TABLECLOTHS WERE EVER AT THE VENUE. 6. If it is not RSVPs and I know it is not mine, how is it in my bag? BTW--our colors were black and white....not green. 7. Obviously, that is what RSVP sent me or RSVP has mixed something up. 8. RSVPs system is flawed if a green cloth is in my bag and RSVP says that it is not what they sent me. 9. This has become a he said, she said situation. 10. Thus the reason not to use their services, because they are charging me for something because THEY say I did not return it when I KNOW that I did. 11. This is just ridiculous! I regret ever walking into this place! 12. If anyone does not take my review seriously, I suggest you count EVERY SINGLE ITEM to the pickup person. Videotape the whole encounter. Have them sign a document stating they put it in their truck! Although, I don't think she'd understand and believe you anyway. 13. This is infuriating, because without a doubt, all items were returned.

Wonderful company to work with! When we went in to look at linens, not only did they show us what…read morethey had, but they also showed us an outline of our venue and helped us to envision what they layout could look like for our wedding. They also were frank with us and told us that for our table runners, we should just order them from tableclothsfactory.com because it would be cheaper that way. Their prices were very reasonable, and we saved hundreds of dollars compared to if we'd gone with another company in Waco. 10/10! Would absolutely recommend!

Ordering was so easy and communication was great, I really hoped for a positive experience with…read moreWaco Bounce House Rentals. However, on the day of delivery they were an hour late and delivered the wrong waterslide. I called immediately asking if the correct slide could be delivered and they told me it wasn't possible. Sadly, the slide we originally ordered matched our party theme while the one we were left with did not. When I called and emailed about a discount or refund they reluctantly (a week later) said they'd refund us $25 which is a joke considering the price we paid. When I tried calling to speak to someone they never picked up and never responded to any messages. I will not be using Waco Bounce House ever again, and will be telling my friends to avoid as well. I wish they would have made more of an effort to refund or even apologize for their mistake. Terrible customer service.

I would give this company ZERO stars if that was an option. Don't waste your time and money with…read moreWaco Bounce House. Find a more reputable company for your event. Their customer service has been absolutely awful. I have called 5 times and have emailed and a manager will not call me back. They came unprepared without an electrical cord to blow up the inflatable. The only used one blower and it needed two blowers to stay properly inflated. Then the driver delivering the slide hit my mailbox when backing out of my driveway. They owe me money and now I will have to take them to small claims court to get what is owed to me. DO NOT WASTE YOUR TIME AND MONEY!!!!

The price was great and they pulled up and got out of the truck and shook my hand and ask where we…read morewanted it set up great people person enjoyed talking with them and when they pick up they cleaned up and made sure we where happy with the clean up We plan on using them in the future Outstanding customer service thank you for making our granddaughter birthday a success

From the owner: Our vision is to continuously expand our services and equipment selection for unforgettable events…read morein the community and surrounding areas.

Pendley went above and beyond to make our celebration truly unforgettable. They really listened to…read moreour requests and brought our vision to life, decorating the venue beautifully. The attention to detail and care they put into everything made the entire experience feel special. We couldn't have asked for better...highly recommend!

I am a wedding event consultant in Waco Texas. My company is Thee Design Events. I have worked the…read morepast two weekends with Paulette Pendley and her crew and i'm so impressed with the professionalism and how we all work together to help complete our brides and grooms special day. I highly recommend to others who are needing the best!

March 2024, Beautiful venue for all occasions. The owners are amazing people to work with. They…read morealso rent out table, chairs, centerpieces and everything you need to host a party. Checkout their website for all the things they have to offer.

I had a venue booked for my parent's 50th wedding anniversary... then came COVID…read more The venue cut to 50% capacity, which made it too small. I had to cancel and re-think everything. The venue needed to be large enough to accommodate distancing, catering and food service was sketchy since many places closed, local restrictions were fluid and I didn't live in the city where the event would be held. At one point, I thought we wouldn't be able to celebrate more than having a small dinner. It was discouraging. Then I found Milestone Memories and Events. I had a good feeling about Geri after our first phone call. The second call confirmed my initial impression. I needed someone with experience and good judgment that I could trust for advice. After all, large events take hundreds of decisions and bad choices can create bad experiences for all the guests. To give context, the guest list was 250 people. Given the circumstances, I estimated 100-150 would attend. The final RSVP count came in at 140. This was not a small event and we pulled it off in four months! Here are just a few highlights of my great experience with Milestone Memories: - We developed a budget, and came in under - They got to know us and designed decor and settings to match (my mom loved everything!) - Everything LOOKED AMAZING, tables, center pieces, lighting, photo backdrop, entry tables - All the logistics like how people enter, move, exit, accounting for seating, everything was great - They found the venue, catering, music and negotiated many details so I only made major decisions. I can't tell you how important that is because it can be overwhelming dealing with multiple contracts when the event is personal. - They took care of my parents and were so thoughtful of all their needs on the day of the event - Excellent communication throughout Geri and her staff are genuine, caring people and I'm so thankful we met. Don't misunderstand, she's a skilled project manager and straight forward communicator that will take care of business! What I mean is she thought of details that I could never have thought of. For example, she created a space for my parents to rest before the event and stocked it with a beautiful snack tray. She arranged a "Grand Entrance" which turned out amazing. My parents had a "first dance", and I mean they had never danced in public before, even at their wedding. This was Geri's idea and it made such an impact! This is the longest review I've written and it is still too short. What a great 4 month journey this was with Geri to create such a memorable celebration for my parents! People are still talking about it a week later. I still get emails and texts complimenting how great it was, and we have the best pictures to help us remember. Here's are a few things people are saying: "elegant", "fun", "relaxed", "beautiful", "amazing!"... My mom and dad loved everything! After working with Geri and her team for 4 months, I 100% recommend them to anyone needing a spectacular event!

Terrible company. Unorganized and rude. Charged us for supposed "damages", but couldn't produce any…read morekind of evidence that we had actually been the ones that damaged the item. Would not recommend.

Absolutely the worst experience. They miscounted the number of chairs they provided over the…read moreChristmas holiday. By the time we realized we were short a chair they were closed. Upon returning the chairs I advised them that they shorted us a chair. Their reply? They charged us for a replacement. Had I not notified them they wouldn't have even noticed because they'd checked it all in as okay. So much for being upfront with them. We have rented several times over the years with them. Never again.