Coming from Chicago, this location was absolutely fantastic during my time in Yakima. Store was…read moregenerally clean, organized and associates were available to help. I always found a bargain and particularly an abundance of pieces in my size. Parking was plenty and never full. Conveniently off of 1st street. My sole complaint would be the juniors associates. They looked miserable working there and made no effort to hide that. They gossiped amongst themselves while tending to customers which was annoying.

Can I just say Jarred in the children's wear is absolutely brilliant! Very approacable,…read moreknowledgeable, n overall a good convo well looking for my things. He not only went above n beyond to look for the sizes I needed but he showed me the sales I didn't see. He has impeccable customer service n tbh if he's seasonal you may just want to keep him permanently. As a RGM myself I pride in people giving A1 customer service especially in my region lol. If Jarred lived in Minnesota I would hire him immediately. The young lady w the stunning hair and glasses in the first floor I didn't get her name but also a joy. I had a lil bit of an issue lol involving my epi pen n not only did EVERY SINGLE PERSON ASK IF I WAS ALRIGHT THEY ALL WERE VERY ATTENTIVE TO ME N MY MEDICLA ISSUES. The store manager should beam w pride that yesterday her staff did an outstanding job. Alert, caring, understanding, and sincerely amazing. Great Job Union Gap Macy's

We had a horrible experience in this store. The staff needs more training on customer service. They…read morewere very rude and didn't answer questions. We were not impressed. Would soend money elsewhere

Customer service - their associates are very rude. Do not understand the difference between a…read morereturn and an exchange for like product in a different size. When exchanging a like product in a diiffferent size the associates try to up charge you. Meaning today's price which is more money than what you paid originally and all you are doing is exchanging for the exact same product in a different size. The associates deem it a "new transaction " so they can up charge you. Plus the associates are not customer service oriented.

its cool i like the place, the good its okay could have better options though and it has stores i…read morelike

This Mall is anything but Dead These guys know what we want…read moreand bring it! The whole town is prospering due to the Efforts of the Valley Mall Thank you!!!

I love the late hours and the staff is very nice. Good prices but the clothing is hard to look at…read moreon racks its all packed in so tight. They have a pretty decent variety of stuff. Its become a dependable go to store for me.3 stars only because some of the racks are so tightly packed makes it hard to look at clothes.

This store is very spacious and clean. You walk in and you're welcomed to a friendly environment…read more They have polite and very helpful employees

This is an amazing store. The people there are welcoming, helpful, and always cheerful. The…read morestore is an experience unlike other stores. If you want to find a perfect gift for someone who is hard to buy for, I highly recommend this place. Plus, they will help you figure out what will be the perfect gift.

Farmgirl Pickings is THE place to find something for everyone and yourself! Each time I arrive I…read morefind the cutest treasure, the funniest kitchen towels (iykyk) and their customer service is top notch! They know their customers by name and will order whatever I ask for. I told my sister they made me a lifelong customer when I discovered they actually carried my size in clothes!!! There is never any pressure to do anything but browse, however you won't be able to walk away empty handed....so many cute finds!

Worse Ross experience ever. Upon walking in there are clothes laying all over the showroom floor,…read morethen the bathroom... completely disgusting. 2 bathroom stalls, 1 or of service. When I went to sit down there the paper seat dispenser was empty, there was a nasty brown puddle coming from the rear of the toilet flooding the entire area, no hot water from faucet, no mirrors, no paper towels to dry my hands. Just because you are located in Yakima doesn't mean you have to be ghetto Ross! Luckily I'm just passing thru

The store is almost always a mess and the staff is very rude and childish. When i tried to tell the…read moremanager how upset one of the girls made me he laughed at me told me too bad and took the workers side. They were laughing and snickering at me. So the staff at this ross dont know anything they are idiots and should not be working retail. They do have good prices but the store is so unorganized it gives more of a yard sale vibe. The other Ross by Target is very clean and neatly organized. The staff is great very friendly and helpful.

Been to the jewelery dept. a few times and 2 out of 4 times staff was not very attentive. They…read moreseemed distracted and in a hurry be done with me. I was trying to get rings sized. Now yesterday a woman named Ellen was extremely helpful and by the time i was finished with my business there it felt like we were old friends. Ellen has great customer service skills! I love the prices of the jewelry. Very affordable! 5 stars is because of Ellen she saved the review by 3 stars! Thanks Ellen!

After the perk had checked out my purchase, he asked if there was anything else he could do for…read moreme. I replied he could help put my Walker in the car. He said sure. And he did!! What a blessing he was for ne. His name is Hugo. Please let him know how much he is appreciated!

As nice as any Costco I've been to, but almost the busiest (check out Hawaii Costcos…read morepre-hurricanes). I had to park around the side almost in the last and farthest parking stall. The place was jamming. It was likely an optical illusion, but this store felt bigger than others I've been to. Well maintained, and stocked out quite nicely, the biggest issue was navigating the inside traffic. People simply forget the 'stay to the right' rule when navigating shopping aisles. Drives me bonkers. The produce area was especially impressive and well stocked. Highly recommend this Costco, particularly if you are in the neighborhood!

On a road trip and forgot my shades at home. No worries, I'll stop off at Costco to pick up some…read morenice ray bans, then gift them to my daughter when I get back home. Alas, Joyce and a few of her cohorts in the optical department blatantly ignored me and when I politely asked if I could just buy these and be on my way, Joyce lied right in my face, claiming to be helping TWO customers. The truth was that Joyce was regaling an acquaintance with stories about her piglets and all of the excitement of running a pig farm and helping zero customers. The guy she was talking to turned to me twice during his convo with her to assure me he wasn't buying anything and was just wasting time. So don't go in there thinking you'll get decent service because Costco treats its employees well. Note to Costco: Fire Joyce asap.

Nobody seems to care at this store. All the younger people they have hired are rude, do not know…read morewhen their own sales are going on, and overall unpleasant. They act like you are bothering them with questions, or to get rung up. Customer service is scarce at this location.

UPDATE: Yakima store had a complete make over, including staffing - congrats to HR, you have…read morepleasant and helpful employees. My only criticism is the clothing area is too crowded, hard to move around and see items, but at least it's neat and organized.

Since Yelp wants is suggesting that I write a review of this place…read more.. There's only one reason for me to stop at Kohl's during a road trip. It's not because I have a Amazon return. Kohl's cash or their coupons have nothing to do with it. The clearance section where things are 75% off have nothing to do with it. I stop at Kohl's all across the country because they have the cleanest restrooms out of the places that my wife has approved me to stop at. This Kohl's was no exception, at least for the men's restroom. My wife and daughter did not complain. It was a bonus when one of the friendly employees told me that I should try Miner Drive in for lunch. The only thing this Kohl's needed was a "map" up front so that we didn't have to circle the entire store looking for the restroom.

What you see is what you get to Kohls. It's a good store when you're looking for an item that you…read morewould normally find a more traditional department store, but don't want to pay department store prices. The shoe selection here, while a bit sporadic, is usually solid. They tend to have a good selection of athletic shoes and more than likely, you'll be able to find something pretty inexpensive. It can also be a good place to go try on shoes and then shop on Amazon and see if there something for a better deal. Given the Number of 20% off coupons that you can usually find online, it's actually pretty rare to find something much less expensive on Amazon. I'm a big fan of paying the extra two dollars and being able to wear something home. Good spot, decent prices, a nice place to go when you need something relatively soon. What's not to love!