Sally is kind, welcoming, and someone who makes the process quick, easy, and painless! Love love…read morelove her.

From the owner: ACE: Earning Your Trust since 1968; Products and Services Payday Loans; Get help with unexpected…read morebills, emergencies, and other short term cash loan needs. Check Cashing. Have a check that's hard to cash? We cash most types of checks. Other Services: Bill Payments, Money Transfers, Prepaid Debit Cards, Money Orders, Direct Deposit/Payroll, and Prepaid Phones Payday Loans NOT offered in AR, AZ, CO, DC, GA, MD, NC, NE, NM, OH, OR and PA.

Opened loan in December 2025, paid it off in March 2026. Recently looked under my passenger car…read moreseat, and there it was, a GPS tracking device. These mother f,rs did not inform me at the signing of my loan. Criminals!! Stay away from this despicable, shady company.

Undisclosed tracker found in car is now on its way to Aruba. Scandalous allowed loan without…read morecontacting both people on the title. Only giving it one star because it wouldn't let me give zero or a half

i was able to go in and get a loan. elizabeth was wonderful and had such great customer service.read more

Me and my husband went to apply for a title loan we were first greeted by a lady that was really…read morenice and polite and gave us our paperwork Miguel the manager pulled us back to start the process he was really nice and polite as well and answered all of our questions and made it very easy and comfortable he got it done quick and easy and I would definitely refer him to anybody looking for a loan place with friendly people and an easy process. Our overall experience was beyond what we expected and Miguel was a really awesome guy and talked to me and my husband the whole time so it wasn't an awkward loan I should say lol.

The lady with the glasses is very rude . Actually most of…read moreeveryone employe that works here has a bad attitude . She has no respect and always decides to give me a hard time when I've been to this location several times

Amazing customer service went above and beyond to help me out definitely recommend this locationread more

I had an emergency and needed money before my paycheck on Friday. They helped me start an…read moreapplication even though they were 10 minutes from closing. Paola was very helpful and had a lot of patience. It was overall a great experience with great service in a moment of need. I am very grateful.

The worst mortgage servicing business ever They are NON…read moreCOMPLIANT DO NOT LET THEM TAKE ADVANTAGE OF YOU! 2 CLASS ACTION LAWSUITS BROUGHT FORTH regarding ripping us borrowers off And the most recent Cyber attack.. We found that they weren't applying our payments to our principal balance or escrow impound account for months ! I provided 3 years of excellent payment history. Low and behold our April statement showed a correction Mr Cooper is a criminal business bilking billions of dollars out of borrowers in Bogus escrow fees! I highly suggest all borrowers check every statement with a fine tooth comb These s are str8Up stupid What would we expect from our Federal Government

Our loan was sold to Mr. Cooper. I was horrified after reading the reviews, and anticipated being…read moretortured. We don't owe much and we took of the interest rates when they were down to 2%, so we would not be willing to refi to get another company. I was scared. The transfer process was a breeze. It was easy to create an online account and make payments. Our escrow went through the roof for 2025. I was thinking they are doing something not good due to the reviews I read. I spoke with a kind lady who checked on our escrow account to see what was going on for 2025. I knew it wasn't our taxes, as our assessor showed they actually were going down. She did some research. Because I was holding for a bit, I was disconnected automatically. I was thinking "Here begins the nightmare!" She called me back in seconds. She let me know our insurance was going up over $1300 this year. She went above and beyond getting the information, and was kind the entire time. So far so good. Mind you this was 5:30pm in the Arizona evening, and I was still able to speak with customer service. Very happy. They do try to resolve as many issues online or with the automated system. I still was able to get to a rep as those options would not be able to help me answer my question. Less than 10 minutes and I was all set.

Years ago, Southwest helped me many times when I was in a bind. I now have excellent credit and no…read morelonger need their services. Title loans should always be a last resort. Also, it's important that you understand the terms of your loan. The bad reviews here seem to be from people that either 1. Didn't pay or 2. Didn't realize there was interest. (?!) First of all, a title loan is a high interest loan. If you don't understand how loan principal and interest work, maybe get a friggin' clue before signing loan documents. Second, if you don't pay (and don't communicate!), they will repossess your car because your car is being used as collateral (look that up too, dumbass!) A title loan is not free money with no interest, payable if/when you decide. Also, if YOU SIGN, you are AGREEING TO THE TERMS, a legally binding process which cannot therefore be construed as predatory lending. Furthermore, the loan reps make the process very transparent by walking you through the terms and actually explain to you "this is what you pay every month just to cover interest", "this is what this loan will cost you for one year", etc., etc. Averse to the terms? Don't sign and walk out. Anyhoo, idiots aside, this place has low rates, and reps are personable and willing to work with you if you need a few days to extend a payment. Excellent, professional company-- I never felt like I was walking into a seedy ghetto place when I went to sign documents. The loan officers are friendly and knowledgeable. I'd recommend them to anyone.

this location on broadway rd ,,Rosa very unprofessional rude harrasing me daily and threat so bad…read moreeven i explain her my situation,she call me even from her cell phone and so rude hang up,not recommended anyone there

I was having trouble trying to get a refinance of my mortgage because of some technicalities but…read moreTiffany said she thought we could make it happen, and she persivered... and it did happened. Yay Tiffany, you're the best!!!