I have been banking with them for years...good service, nice & professional people. The only thing…read moreis that I called the branch on West Point Road two weeks ago for some information. The lady who I spoke with over the phone didn't know the answer. She took my name & number to check on this info. As of today, I still haven't heard back from that office. The next day I went to the main office in town & they were more than happy to help me.

Rude and apathetic! I had the unfortunate experience with one of their bankers, and she was so rude…read moreand apathetic!

The tellers are rude and unprofessional they will make huge blunders with your account such as…read moregiving away large sums of money to strangers and the tellers have the authority to get emotional and be rude to customers. No apologies and no reprimands to their disgusting staff. Nicole Daniel you should be ashamed of yourself for being the VP but you most likely aren't considering that would mean you actually recognize and take accountability for the way you conduct your toilet..I mean bank.

Over the past year I've noticed that I recognize fewer employees here than in the past . My gripe…read moreis with their much ballyhooed bill pay service . I had my mortgage setup as an auto deduct which saved an extra 1% on the APR . Last week I got a msg that my payment was late and call such and such a number . A rude woman on the phone demanded not only November's payment but Decembers also, paid thru a Suntrust credit card which I don't have. I sent in a msg thru bill pay trying to find out how they could lose their own payment . Seems this particular account is paid thru USPS and not a magnetic strip ! After dealing with several Indians (the continent) who are obviously reading off a script I gave up . I'm currently on holiday . When I can return I'm going to the nearest SunTrust branch to rectify this . Be careful of what you trust thses people to do !

Southstate Bank has locked up all my funds. Why? I deposited via their mobile app a security…read moredeposit refund check from my prior business commercial property. Having fulfilled my lease 5 yr term lease I was issued a security deposit refund from the realty company. The realty company is very well known, Kimco Realty, listed on the NYSE (KIM) as a REIT. The check is drawn on JP Morgan Chase Bank, also well known. How difficult could it possibly be via these two institutions to verify a check? This is day 4 of closing down my account and thus my not having access to ANY of my money. NOT just the check funds, ALL of my money.

From the owner: Easily distinguished by its brick archway, our Church Street branch is located less than a block…read morefrom historic Boyd Park and is perfectly situated for the downtown LaGrange area. Inside you'll find professional and courteous staff members that are always ready to provide a variety of banking services. From loans, to investment services, to treasury management, we've got you covered. Grab a fresh cup of coffee when you visit and don't hesitate to give us a call if you ever need assistance. After all, we're here to simplify banking for you!