Amy Smith Gardner office mishandled my car insurance payment. I sent my car payment on my credit…read morecard like I have been doing every 6 months for years. They applied it to my home insurance which is an automated payment on my bank account. So my car insurance was NEVER PAID! This would never would happen if Mrs Gardner would take care of her business instead of being out of the office all the time and leaving the office in care of interns. Stay away from this office! I cannot even add one star

After being a loyal customer of this agent for 5 years, I would like to share a piece of…read moreinformation for potential and current clients. Amy Gardner's team was very helpful until a couple of years ago, however, the service quality has seriously regressed in recent days. I had a minor car accident dating back 3 months ago. It was not my fault, so one of their service representatives initiated a claim, and that was it. I was left alone from that point and there was no way to get help from any of them in the long claim process against the other driver's insurance company. Apparently, they cannot provide you with extensive assistance because their office does not have sufficient manpower to do so. I just spoke the Amy Gardner herself this afternoon for about 25 minutes, and this is what I was told: 1. They get 1-2 new claims every day, and they cannot check on every single case EVEN once in three days or so. 2. That I was not seriously injured like some of the other customers that require this office's assistance. There are people out there who have had limbs amputated, etc. (It sounds like you won't get the customer service you deserve unless you get in a serious car accident with severe injuries). I want to seriously express how grateful I am that the other driver and I have not had any serious injuries like Amy Gardner was describing to me over the phone and that my heart goes out to the people who have experienced these types of situations and their families. I also believe that I deserve a basic level of understanding when it comes to something like my vehicle that gets me to the job that I support my family with and/or when it comes to getting a replacement vehicle in the meantime. I understand that these agents do not have access to all of the information that I am needing but to belittle me over the phone saying I have no idea how the process works and not giving me constructive information to combat those claims when I ask for updates seems a little hostile. Please just know that this office does not care about their potential long-term employees who have good driving records and seem to only be interested in the most severe cases when it comes to assisting their clients. Statefarm is a great insurance company, but please stay away from this agent and save yourself from stress. If you are thinking about switching agents, expect at least 20 minutes of being interrogated over the phone about why you are transferring your policies to another agent along with having someone belittle your knowledge about the industry. Thank you. -Tom

Julie is great! They are nice and provide great prices and service. I recommend 100%…read moreJulie always answers all my questions

Despite my experience with my insurance rates and the transparency of the plan there was one person…read morewho made me hesitate to switch insurance providers. That one person is Rachel Graves. She is very friendly and helpful and will go above and beyond for anyone in need. I wish I could make the statement about the company as a whole but it wouldn't be true. She has personally helped me when I was pulled over and didn't know how to access my insurance policy. I panicked and called the office and she was able to email me proof of insurance. She is a valuable asset to the company and I hope they realize what an awesome person they have holding that place together!!! I thought to myself how could someone so awesome work for a company like this and the answer came shortly after, this company NEEDS someone who can comfort and care for the customers as much as she does. Thank you again Ms. Rachel I wish you nothing but the best in the future!!!!!!!!

What can I say!!! Mrs. Sharon is amazing. She was soo patient, customer friendly, and answered…read moreevery question I had. She went beyond my expectations when I really needed help and even her phone ethic is superb. She explained to me every detail until I got the complete understanding, even if it meant for her to stay over a little. Thank you Mrs. Sharon, If I had a thousand tongues it wouldn't be enough.

I feel like I am home when I walk in the main office. The receptionist right inside the front…read moredoors welcomes you and Then walk in the doors to complete my transactions, no matter if Business or Personal I am always welcomed by at least one or two tellers or ladies at the desks. Of course new Branch Manager Ricardo Quevedo, will wave if on phone or sometimes if free will come out of his office to say Hello! Even the drive in windows are always giving me a greeting. I never have had any trouble getting change just like I want it. Teller either asks or I have it written on piece of paper how I need my change. Thanks Ricardo for making banking at Servis1st Bank Main Office even better than it has been in the many years I have been a customer. Don't want to forget the support I receive from the Loan Dept. on the upper levels. Great to work with! Cannot forget Mike sometimes at the elevators when I walk in will always say Hello or waves. Thanks to ALL of You! Ms. Smitty

Chance Fagan with ServisFirst is amazing! He is always there to help with issues. He is incredibly…read moreknowledgeable, but also has an incredibly friendly and helpful personality. I love working with him and ServisFirst Bank!

This is a smaller credit union. I have come here a handful of times but I can't really provide…read moremuch insight in general. I do know that there's drive thru service available as well as limited lobby service being offered. Their parking lot is tricky so be cautious. My mom seems to be satisfied with the service she receives at éCO CU.

these guys are the best agents ever. they are so super helpful. give them a call for your auto and…read morehome insurance!! you won't be disappointed.

To be honest I didn't realize how unorganized my financial records were until I booked Grigsby…read moreConsulting. Not only did they get me set on a new path but they showed me how to save over 100,000 dollars this year. They also helped me navigate my tax debt and build my business credit. Doc is new to the area but if you want the straight truth go see them!

If you are a business and want to open an account, be prepared to be put through the wringer as if…read moreyou are applying for a loan. All I wanted was to open a bank account for my online business which has been opened for over a year and has had over $200k of revenue. I have never bounced a check, had a perfect credit score and passed their background check. But I was told that because I did not have a brick and mortar store they declined to open an account for me. It's 2012 and global ecommerce is estimate to reach 1 trillion dollars annually and set to increase by 62% by 2016. Woodforest seems to have no interest in serving customers who make their money consulting and with online businesses and I have no interest in being scrutinized to the point I have to go into my business model and websites to validate I am a legitimate business.

Well I have to say in relation to the other review - Why would you go to woodforest for a business…read morechecking account?? They are more of a second chance checking place. Unless of course that's what you need. Woodforest is an excellent bank. They post your charges for a full 24 hours before they run them so if you forgot something you wrote. Well you have 24 hours to get the money in there. They pay you a day early if you have direct deposit on your paycheck. And they will work with you on anything. - Great bank.