I have purchased 5 vehicles from Murray always dealt with the same salesman Mike Walsh. He is…read moreexcellent, I have explained my expectations and budget. The most recent purchase was sight unseen, Mike called me to tell me he was not happy with the vehicle after a close inspection, he spoke to the GM and was replacing all 4 tires and a leaking CV joint. OBVIOUSLY, a used vehicle bares some risk and the dealership can't possibly know every possible mechanical failure. Mike has been honest, worked to meet my needs and has defiantly steered me away from vehicles out of my request. Go see Mike Walsh at Murray, I promise you will be happy if YOU'RE are honest in your request. You don't get champagne on a beer budget. I have also used the service department, mostly satisfied. But I will admit once my new truck had stains on the seat from a sloppy service provider that moved my truck...but only once. Only three things to say on vehicle finance. Number 1, know what you (need) not want before you set foot on the lot. Number 2, Call your bank and get preapproved BEFORE you shop. If you did #1 & #2, be prepared to walk away, take a friend with you that has no benefit from your purchase and if they say, "let's go get some lunch and come back" it's time to leave! Good luck finding your new car! Go see Mike you will be impressed!

definitely would have had different conversation after test drive if I had read reviews. (didn't…read morethink brake pads feeling like they were going to need replaced soon on a 105k miles used/just dropped on the lot was red flag since my dad was buying this car WITH another purchase to HELP ME out. *dont bite the hand and such*) After replacing rotars and pads within a couple months, coil, I am now spending 3k (19.5 hours in labor/gasket). RUN AWAY if you came carless intending to buy. Elsewhere is safer, for sure from my experience and I see the reviews I read with disturbingly similar experiences are all VERY RECENT. *was planning on buying my first NEW car here in two years, but I'll tell everyone who wants to listen to stay away. Probably going to get bumper sticker made to put next to Murray wrap around tag saying dont go here to help others avoid this nightmare. Mechanic doesnt even know why I am having the issues I am when I take care of it. SHADY SHADY SHADY.

Great place to shop for a vehicle, we experienced great service. If your looking for someone to…read morehelp you look for the right vehicle for you ask for Mike, great guy, very helpful, super nice. 10 out of 10!

Extremely disappointed with our experience. The general sales manager was rude, unprofessional, and…read morecompletely dismissive. We were baited into coming in with a deal that was clearly discussed and agreed upon over the phone the day before. However, once we arrived, the entire offer changed in the opposite direction! When we calmly asked for clarification about the promises that had been made, instead of addressing our concerns, he told us he could simply refuse to do business with us. It felt like a classic bait-and-switch tactic just to get us through the door and then attempt to upsell the deal. The only positive part of the experience was the finance manager. Who was very professional, respectful, and genuinely tried to make it right. Unfortunately, the management completely overshadowed that effort. Would not recommend purchasing any vehicle from Murry CDJR, based on how we were treated!

I wouldn't buy a car from them. New company car was processed through this location. Car was…read moreshipped, but could not get car because dealer lost the paperwork, delayed 10 days. Finally got car, then after a month the temporary tag expired, so I contacted the dealer as they were supposed to file for permanent tag, but guess what, they lost the paperwork again. Said they had no record of me picking up car from them at all. Sad thing is the attitude I received from them was... Oh well. P.S. Thanks for the headaches Beck Chevrolet in Starke!

Was told to have it there at 8 by Aaron and they would get right on it. Was there and Brian said…read morewould call with charge when diagnosed and should be ready by noon. I called at 10:45 and Aaron said just got it in and up on lift and would call soon with update. Aaron called back at 1:15. Said should replace hub and bearing because it got so hot, along with caliper on right side and pads and rotors on both sides as the left side brake pads weren't much better than the right. The truck was just inspected by my mechanic of many years last Friday. At that time there was more than half of the pad left. Approx cost of $1,144. I told him to do just caliper, rotor, and pads on right side. Outrageously expensive at $497.54. I believe I was taken advantage of being a traveler who discovered the problem here, rather than a local customer. Classic.

I stop for 5 minutes to look a car a chort guy and bold sales man ,when come carrying a key for…read morethe firs car i want to see first thing i did was look under the car i see a ugly leak on the car i told him forget about it he said see yoi and walk away he no make any more questions or try to figure out what happen or if he can showme something else and try to showme something else just walk away to the sunset

yeah, I bought my car from them, but I certainly wouldn't buy from them again. the reason? I just…read moredon't believe "well, I didn't know the car had that problem." how could you NOT know??? that car is in your possession. you work HAND IN HAND with your buyer and other mechanics at your shop. how could you not have known? liar. you knew. you knew everything that was wrong with my car. people, do not buy here. go somewhere else.

This dealer charges $4500 from advertised price located in small disclaimer I could not find. When…read morecustomer(me) advertised price , sales manager got mad and @@&!! to me