They take time to explain your car's problems and offer reasonable repair prices. We have a…read moreright-hand drive vehicle and they keep it running smoothly with parts and fixes when needed. Make sure you have the address of their newest location on 1515 Broadway St #602. thx Kim!

Amazing place with genuine people who really care to help you create a solution to whatever…read moremechanical problem you are having. These guys are great!

Brutal. I called to ask about a specific oil my car needs , to see if it was in stock . I was…read morespoke to in an impatient curt manner as though I was wasting time .. called at 8am and was specific , polite and professional .... I was told he didn't have time for me and treated me like a waste of time rather than a customer and then hung up on me . So I took my business to the competitor next door that had decent reviews

This Company has been around for ever i hope they don't have to move also very nice staff and very…read moreknowledgeable easy to talk with

Pardeep Notay pls if you don't know the answer PLEASE DO NOT BS!…read moreRun flat indicator doesn't shut off after driving 50 KMS you need to reset the indicator which your service team CLEARLY DID NOT DO! I reset it today. Pls if you don't know then say You don't know!

Have spent a fortune here over the years and the service is still slow and almost rude. Point…read morebeing, good customers still receive poor service. When you walk in half the time they don't acknowledge your there and with an appointment you'll still sit and wait 30 - 45 min to just get your vehicle inside. (This service was simply a flat repair and took 2 days for an appointment) The waiting area is clean, they have coffee and the customer service reps dress nice. That's about it.. As far as value no difference from competitors. They could learn a ton from Les Schwab in the states on how to run a tire business.

Super great and fast service. My tire had a hole need to be fix asap by that time almost 5pm . They…read moreare closing but still take time to fix my car, ppl delay to leave. They are super nice and helpful. When you tire had problems Highly recommended. Compare to other place, they won't ask you to buy a pair of tire when nail in the tire only.

Damaged my vehicle quoted me at $695 plus tax for valve cover replacement then tried the makeup…read morestuff that was wrong with the vehicle and give me a bill of $1600 something it's a total scam Kal Tire in New West will treat you a hundred times better and not try to rip you off.

Efficient and professional staff. Checked and engine light and topped up our oil for free.read more

This company damaged my oil pan during a routine oil change. When my dealership discovered this on…read moremy next service I took it back to this location in hopes they would try and resolve this problem. They have since refused to reimburse me what it will cost to have Mazda fix their careless mistake. Would never recommend this location to anyone. Terrible service.

Went in today , Been hearing noise I thought coming from the Tires... They took my vehicle for test…read moredrive and determined no other reason to worry other than a Aluminum sleeve that wraps the Drive shaft was loose making a sound at the time there was no sound but determined the Sleeve was the problem.. Vincent & Feng were Friendly, Courteous and Professional... Thank you Guys... I'm a lot less worried now knowing my Vehicle is safe to Drive.. The most Important to me is That I felt they were Trustworthy Which is What Consumer's like me Worry about...

On April 30,2025 I visited OK Tire Scottsdale (72nd Avenue) to repair a flat tire. The puncture was…read morepatched, and I was told the repair was guaranteed -- if the patch failed, it would be fixed at no cost. On May 16, the same tire went flat again. A BCAA technician and I carefully inspected it and found no nail or visible new damage. When I returned to your shop, I was told the leak was from a "different spot" and was asked to pay again. I refused. After inspecting the tire at home, I found that your technician had marked the exact same location as the original repair. This is blatant dishonesty. You failed to honor your warranty and attempted to charge me again for your own failed work. Such behavior is unacceptable and unethical. I will be filing a formal complaint with BCAA, as well as reporting this incident to consumer protection authorities. People deserve better than to be misled and taken advantage of. This is not about the money but the service quality and honesty.I will also be warning others not to trust this location. I am beyond surprise to see many 5-star reviews for your location. Most justifiable reason could be that they come from fake accounts to mask all your dishonest work. Be aware of this location -other potential victims.

I've been going to Kaltire for a while now however at a different location as I moved to Burnaby…read more Was hoping for the same kind of service but this new location wasn't up to par with the other location. I came to switch tires and do alignment service to make sure everything is good when I leave. It took them almost 4 hours because they were overbooked and there was a long queue for the alignment machine. They changed the tires in an hour or so but 3 hrs for the alignment machine is ridiculous. They have the shop music blasting so loud that I could hear it as I arrived for my appointment. They also park a vehicle right at the Boundary Road entrance so it's partially blocking it. Not sure why they park a vehicle there, maybe to control the speed of people coming in. I saw one person needing to back up a little back onto Boundary Road, just to adjust to squeeze through. Not safe since Boundary is a busy road. Best to enter/exit from the Kitchener entrance. When my vehicle was ready, they didn't go over the invoice or alignment sheet. They just handed the invoice and told me the cost. I will go back to the previous location i used to go to, even if it's further away.

Overall, I have had very positive experiences at most Kaltire stores. I especially like the car…read moreservice technicians and managers at this specific location because they are like Apple geniuses of KalTire. I appreciate their good customer service oriented attitudes and expert knowledge on tires. Also, I appreciate their honest suggestions and professionalism. Jaime, the senior assistant manager is very knowledgeable and he was very helpful both in person and over the phone. Mike, the technician, was nice and thorough re: checking my tires and brake parts. Bobby is conscientious in keeping me updated with car service info. Free coffee, tea and WiFi available in the waiting area. They seem well stocked in tires inventory and it's helpful that Kaltire labels their display tires with their own independent tire testing results, making it easy for a novice like me to shop for tires. Value - Tho I haven't done price comparison on their tire services with other places, they offer good value for me by having so many locations where you can trace your car service details and tire replacement info in their computer system at any KalTire store. Thus, I would return for convenience in tracking tire replacement and service history details.

Came here on Tuesday just before 5 to see if I could get an estimate for my fleet vehicle. Never…read morewas I acknowledged!! Two customers come after me and they get served first. All service advisors were so busy looking at the cars. There does not need to be 3 employees looking at one car. Want to get treated like crap? Come to this location. I go to Goodyear across the street and get much better service than this. Never coming here again with any of our 10 fleet vehicles nor our personal vehicles.

Absolutely phenomenal service!! I had a flat in one of my new Nokian tires as I had hit a curb. Jim…read morewas so nice very professional that he was able to replace my tire at no cost through the warranty. ordinarily this would've cost in excess of $350-$400 I cannot say how happy and how pleased I am with their service