I've Bought 3 vehicles off hyundai, in the past.2 new ( elantra,genesis)…read more1 used elantra. Well they got me into my first financed car,A brand new elantra (which is a great car) but I ended up paying too much , so basically, they can get you into something nice, but do your research first. Otherwise you will get ripped off. Compare the prices off the hyundai canada website with the model your interested in, and than negotiate. I loved the cars I bought from there, but paid too much sooo.. I have noticed now, that the prices are alot more fair. so things are getting better.

Id put negative stars if that was an option. Definitely wont be back to buy a vehicle let alone go…read moreto their service department. What a circus. Have tons of pictures and videos both before and after they worked on it of the intercooler pipe on my truck after they did the cp3 recall. AVOID. They literally dropped it off with a massive slice in it like they did nothing and the only reason THEY had to drop it off in the first place was because they messed around all day instead of working on it during the scheduled appointment. We waited all day from opening time for our truck back after being promised by TWO different girls it would be done before the end of the day. If they did the appointment as promised like the girl on the phone that took the appointment I wouldnt have even left the dealership because I would have caught their screw up the moment my truck was started as it sounded HORRIBLE after they worked on it. The desk lady even told my husband when he confirmed that it would be done that day in the morning when dropping off and she said ya, called even at eleven asking details about my truck even hours later sounding like they were working on it. Waited HOURS more and I finally go over there at almost the end of the day and they said oh we take full responsibility for the bad communication thats on us. Luckily Ive heard enough horror stories about this exact dealership I took videos before dropping it off. Do not waste your time with this dealership they will destroy your parts and act like they did nothing! The intercooler tube is to be removed on the drivers side to do the recall, they are to ensure it is re-seated and clamped properly again clearly the complete loss of boost and smoke and NOISE wasnt a give away along with the massive slice at the bend causing MY ENGINE TO SUCK CONTAMINATED AIR. No wonder it took over an hour and a half to get a few blocks but I guess that says everything you need to know about leaving your vehicle in these guys hands. Will be filing with the alberta motor vehicle industry council if not AT MINIMUM part they wrecked paid for. Absolute garbage experience from start to finish. Documented everything before and after and have my third party assessment. Said yesterday, "its above my pay grade expect a call tomorrow" but I guess they expect people to wait always on them no matter what the case is. Just when you think they couldn't give any worse of an experience.

My Buying experience at GP chrysler was nothing short of amazing. Brent (sales) and Paul (finance)…read moreboth went well over and above the level of service I have recieved from any dealership anywhere. Keep up the awesome work guys, and I will definately be back again.

Theres a reason this place gets a low review. I didnt learn the first time around and had to find…read moreout a second time. So this is how this scam goes. If your lucky enough to show up early enough where just so happens the secretary isnt in the manager slash mechanic Dale gives you a quote and time to drop off your vehicle. Once you show up the secretary happily lets you know youve been misquoted and its actually more than the quote Dale gave you. Coincidentally this is exactly what they did to me the first time around and Im sure of it it has happened to many others. Also completed requested service and didnt reset the sensors. Told to come back another day he was busy. I guess sense I already paid who cares right. The secretary is a real piece of work too and didn't like being called out their little scam. Save yourself the trouble of being over quoted and go somehere else. The second time around another shop asked why would they quote you so much. I said I dont know.

great customer service, great work, friendly environment - the girl at the counter is amazing. i…read morealways choose them whenever i can! been a huge help in keeping my poor little beater running strong!

Always stellar service. Dale has a knowledgeable team that takes a personal interest in making sure…read moreyou're leaving a happy customer. I highly recommend using Auto-Trac!

For the last 10 years or so I have been taking my 4 vehicles to Autotrac for mechanical work, and…read morebuying tires from them. 2 days after I have work done on among other thing on my cooling system my vehicle over heated to the point that it seized the engine. Things happen and I was sure Autotrac would step up as we have had a long history to get this taken care of. I was not looking for free just fair. Their response was "there is no proof it was our fault", but out of the goodness of our heart we will get you a rebuilt motor at cost, which I would pay for, and the 21 book hours it would take they would charge $100/hr instead of $135/hr. I really thought more of the company and thought they would have more insight to make a fan not a disappointed FORMER customer.

takes way to long to get oil change ( over a hour) and very unorganized , couldnt figure out how…read moremuch my unit needd , think i left a little shy

very generous nice people, they were kind enough to just let me vacuum out my vehicle cause that's…read moreall i needed before a date and yeah it went well.

Great Service. I originally made an appointment to have my windshield replaced as I received a big…read morerock chip, about 1 inch in diameter. I dropped it off as it was going to take around 90 minutes or so. I walked down the road to have breakfast until the 2023 Ram 1500 CrewCab's windshield was install. I had just finished ordering my meal when my cell rang, it was CrackMaster. They informed me that they could fix the rock chip and that I really don't need a new windshield. The windshield would have cost 310.00 plus taxes which was cheap compared to other Grande Prairie competition. The cost for the repair was only 59.00 plus taxes, a huge savings. You know, they could have just replaced my windshield and I would have not thought anything of it but they took the extra time to explain my situation and saved me money. This is a great place to go for honest service at a fair price. I will definitely recommend this Crack Master to anyone looking to use their services. Thanks again for the great customer experience. Pat K.

Very good to talk to, accommodating and a good price. The vehicle was done on time, and I was able…read moreto pick it up on the day expected for its completion.

Came in to gp from two hours away and my belt broke. Owner came out to where i was stuck, ran for…read morethe parts, met me at the shop and stayed an hour and a half past closing to get it fixed for me. Great service and i made it home safely.