Knightshift Towing came to our rescue yesterday in Yellowstone, when we made a snow angel with our…read moreToyota Sequoia. Their prompt response and speedy recovery had us back on the road in no time. The drivers were kind and professional; we can't thank them enough for being there for us in our time of need. Great job, gentlemen!

There's nothing worse than having a flat tire early Saturday morning, as you're about to go into…read moreYellowstone. Landon Knight came to the rescue. He arrived shortly after I had left a message. Took my tire back to his shop, repaired it and back in a jiffy. He truly saved our family vacation with reasonable price.

This is the first mechanic I've used that charged me to diagnose an issue. They missed the actual…read moreproblem and I had to have it towed a second time. I took the vehicle to another shop in Livingston. So I'm out $287 in towing, $125 in charges, another $360 for a second towing and $200 for the repair they missed during their $125 dollar diagnostics. Make it make sense.

These guys repaired my vehicle while I waited. The costs were very reasonable. Clean, comfortable…read moreshop.

Didn't want to repair water pump issue because it would take too long? Billable hours... Really?…read more Took it to B&B in Bozeman. They were great. Made the repairs without issue as well as a warranty for their work. They also delivered the car back to Big Sky. A small shop that delivers big results!

We called for assistance to get towed out of a spot, and they said they would contact their driver…read moreto send them our way. After waiting an hour and a half, we called again to ask for an estimated time of arrival. They said they would check with the driver and call us back. About 45 minutes later, they called to ask if we still needed help. We confirmed we did, but the response was that they could no longer assist us. When we asked if they knew anyone else who could help, since we only needed a truck with a tow strap to give us a pull, she said no and wished us good luck. We wasted over two hours waiting when we could have been trying to find help elsewhere.

Lino (Leno?) is so great! He picked us up very promptly, was kind, efficient, patient and funny!…read more This guy is a real treasure.

Our vehicle broke down with a blown transmission in Bozeman, Montana and we required a tow to the…read moreCanadian border through AAA. Mountain West Towing was the only company AAA was able to find available to take the tow, however it took 8 days from the day of the tow request for it to be completed (some of this delay can be attributed to AAA but the earliest Mountain West was planning to do the tow was 5 days after the request). The tow was 100 miles further than the 200 miles included with our membership and Mountain West Towing charged us $1245 for these 100 miles. Upon request Mountain West would not provide an itemized quote or explanation of the exorbitant cost of the tow. Over the phone we were told part of the cost was paying for a hotel room for the driver, which seeing as the total tow was 300 miles (approximately 4.5 hours) and therefore round trip the drive was only 9 hours we can't see why that would be necessary. The driver also verbally told us he was "heading home" after he dropped off the car. Seeing as Mountain West would not give us a breakdown of the cost, we will never know what we were charged for, but you can be the judge of if $12/mile is reasonable or predatory based on the fact they knew we were trapped with no other option.

Please that's is seriously If you are crazy, and wanne too…read moremuch problems and hard time, request this service Those guys bill me 12000 dollars for pull out my truck from the shoulder who was stacked by the snow.

This company is a scam they charge over $600 after the highway patrol forced the tow in the first…read moreplace. Rude representatives and ultimately can't explain any charges stay away from them. If I could give no stars I would. Very unprofessional rude and aggressive.

Extremely disappointed by our experience with this towing company during an already traumatic…read moresituation for my family. After 2 of my sons were involved in a serious rollover accident, this company was called to tow their vehicle. We showed up the very first day with cash in hand, expecting to retrieve both the vehicle and essential personal belongings. Instead, we were refused access to everything, including my son's wallet and his prescription glasses, which he cannot see without. We were told these items were being held as "collateral," which is highly questionable and, to my understanding, may not even be legal. We were then told they could not provide a total cost until they heard back from an out-of-state owner (which they told us probably wouldn't be until the following day), delaying everything further while they continued to charge $85 per day in storage. This unnecessary delay felt very intentional. On the second day, we were quoted an outrageous $2,400. After contacting other towing companies in the Bozeman/Belgrade area, it became clear that this was FAR above the standard rate. When this was challenged, the price quickly and inconsistently dropped from $2,400 to $1,750, and then down again to $1,250. That kind of drastic fluctuation does not inspire confidence and raises serious concerns about how pricing is being handled. It has also been brought to our attention that there may be employees potentially inflating charges or skimming money off the top. Based on our experience, that concern does not seem unfounded. To make matters worse, the customer service was completely unacceptable. The woman answering the phone was consistently rude, dismissive, and openly unprofessional, particularly toward my daughter-in-law. In a situation involving a serious accident, a basic level of empathy and professionalism should be expected; neither was present. I have also learned that this company had previously been removed from the Montana towing rotation list, due to similar complaints. It is unclear why they have been allowed back on. Overall, this experience felt 100% dishonest, disorganized, and predatory. I strongly urge others to proceed with extreme caution, verify all pricing upfront, and document every interaction if you are forced to deal with this company. There are too many good, honest towing companies in this area, to use this scammy one. We will also be taking our complaint to the city. Thanks for showing us how NOT to run a business!

Towing prices are unregulated in MT so maybe it's common to get fleeced for the simplest of towing…read morebut 700$ just to hook and unhook a car is robbery. Email system is only from HQ in Billings (we were in Bozeman) and timeliness and help was atrocious. Gave two stars because the workers were very nice but bound by poor management and process. Do not use.

Got some break work done at a good price, they were quick and very helpful. They are professionals…read moreand very courteous and fair. Highly recommend. Will be back, thanks!

Scam artists. If you want to pay double (or more) for parts, and nearly $200 an hour for labor, go…read morehere. If you want to pay $440 for a new battery, go here. Such a shame being the only AAA certified shop in Bozeman, I can't imagine how many people they take advantage of. Stay away. I will be contacting AAA about my experience and hopefully they drop them. Ripping people off during the holidays is as low as it gets. I'd give 0 stars if I could.