Alan and Atkinson Automotive are honest and affordable. Very responsive and do not make you wait 2…read moreweeks for an appt. Highly recommend!

We have two cars and a truck, all well-loved and at least 20 years old, and Atkinson keeps each…read moreone in perfect, reliable, running order. We never worry about our "old" vehicles failing us. They're in better shape now than when we got them! Having people who care about the safety of our vehicles and the quality of their workmanship is important to us, and we have learned to absolutely trust the people at Atkinson.

Great people, Trucks water pump broke on our road trip, they fixed it within 4 hours and dropped us…read moreat a place to eat and relax while repairing truck and picked us up after repairs and got us on the road again, I recommend this place! Kind and caring people, thank you guys for everything

Fantastic results. In over a 2-year time span, they have worked on several different vehicles for…read moreme. They have ALWAYS lived up to their estimated costs. I know for a fact, that in at least one instance, they lost money as a result of issues encountered during the repair. They NEVER passed it along to me. I cannot praise their integrity and work quality enough. I will never have a car repaired anywhere but Hay's Tire and Auto.

I would definitely not go here if you're looking for a reliable vehicle. The 2013 Chevrolet Cruze I…read moregot from them on October 30th was assured to be a good vehicle even with high mileage. I accepted because I was told this was the only vehicle I could get on the lot and that all the others were sold or I couldn't finance (my credit was brand new). Two days after driving the vehicle, it broke down completely and had to be towed back to the shop. They gave me a different car to drive for a couple days until they fixed the Cruze and gave it back, but then the next week it broke down again. They gave me a different vehicle to drive and then days later showed up at my house with the Cruze and took the car I had been driving (fine, because I was told the Cruze was fixed). At this point, I had to fill my coolant every day sometimes twice a day, even after they said they had fixed the leak. About a month later, it broke down again and had to be towed. They called me the next day and asked what was wrong with it (I'm not a mechanic, they should've known). They kept the vehicle for two, almost three weeks. When I got it back they told me they had fixed multiple problems, including the cracked head gasket. After getting the vehicle back, it had no heat and no coolant and my tire pressure in my back passenger tire was 8 pounds. I figured they would be generous enough to fill my tires, at least? The vehicle currently still has a persistent coolant leak and a cracked head gasket. I was told they "felt sorry" for my situation and that's why I was offered vehicles when the Cruze was broken down, but when they had it for two weeks I asked for a loaner and they refused. I missed doctor appointments and almost got fired from my job because they refused to help me. They told me I was supposed to be charged with a $250 deductible but since they felt sorry for me they didn't charge me, I'm glad I wasn't charged since the car wasn't actually fixed. Also, you can catch them in MANY lies. Josh Gallimore will say a car is sold, but then it will sit on his lot for 2 months. He told me I could trade the Cruze in after 21 days since it kept breaking down and after 21 days I went in and he told me all the cars on his lot were sold and to come back before my 90 days was up. I called consistently and he still never had a vehicle for me to trade. I asked him to take the Cruze back and cancel the loan, but that's not possible I guess. I know several people who have gotten a vehicle from here that's unreliable and then they charge them way too much or not fix their vehicle. Absolutely unprofessional. They will also argue with you on Facebook. I have screenshots of when Josh's mother commented on my Facebook post and admits they gave my car back without putting all the parts on it. Definitely DO NOT recommended. I wish I could give them 0 stars.

Bud and Florence are great people and they do a great job! I have seen them continuously help…read morepeople out, way more than most!

I wrecked my car and spent three weeks looking for a replacement. I finally ended up at Jerry Haag…read moreMotors. I found a car but it wasn't what I was expecting to buy. However, once I drove it (a Buick Enclave), I knew I was taking it home. There were a few issues but Steve Haag, the general manager, ensured they were fixed before I took the car home. One of the things I found that impressed me was the friendliness of everyone I encountered at the dealership; something I didn't experience anywhere else. It was a car buying experience that I truly enjoyed.

I have never had an owner or an owners daughter yell at me and point fingers in my face using…read moreprofanities. Calling me a stupid bitch is unacceptable from any business. Offering to lower the bill to half and then revoking that offer due to questions being asked is a very poor business practice. When getting the ok from the vehicle owner to pay the bill, I was rudely informed that I now have to pay the bill in full and the half is off the table. They also informed me that they are only going to accept cash and we are not able to pay credit cards because it is their business and they can do what they want (their words exactly). I forgot to add that when trying to pay the half, I was told by the daughter to "get the fuck out of my store" all while she is screaming at me and threatening to call the cops (which did not happen). Will not be doing any business here in the future and I hope the reviews are taken into consideration when you are looking for a dealership!

Called to have my hybrid towed after another company in mount orab said no. John came out in 15…read moreminutes and was super professional. Will definitely use them again

John will rip you off on auto repairs, uses junkyard parts and charges you new part pricing.he will…read morealso steal and not return what you pay for, nor can he or will he show you any parts he replaces. Towing is about the only thing he has going for his business. His guys working for him are great guys and so are the mechanics who can put up with his shady behavior and don't care about their reputations being destroyed. The ones that stay working for him are no only are NOT ASE certified as he claims but stay because they need jobs and will do as the boss says. His ASE certified mechanics have left his shop to save their names in a small town like Mt. Orab where you are only as good as your word. I f I could give him a zero star rating I would Trust me take your vehicle somewhere else if you want it fixed right. He sends a lot of business to his competitors to fix what he shafted people on then tries to charge them for repair work he never did.